＜ 注意事項 ＞ 1. 請至JIM bot進行第一階段申請: Jim - 資深豐盛理財客戶經理 (https://dbs-prod.impress.ai/careers/icareers/html-widget/chat-widget/92e652f2-3ac7-450c-b36a-89cf9dbbd7b4/) - 2023的評估 (impress.ai) (建議用Google Chrome瀏覽器開啟) 2. 請至DBS官方網站，註冊帳號密碼後，點選「線上應徵」進行第二階段申請 資深豐盛理財客戶經理 (https://dbs.taleo.net/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=21000002&lang=zh_TW) 1.透過卓越的客戶服務及專業的財務解決方案，增加/強化客戶及其家人的財富 2.依據客戶的資產組合/財務需求，提供全方位的理財規劃建議，確保產品的風險在客戶的承受範圍內並使客戶滿意本行的售後服務 3.透過緊密的團隊合作，提供客戶專業、客製化的服務體驗，滿足其所有銀行相關的需求(含銀行一般業務、借貸及投資) 4.https://www.youtube.com/watch?v=rhKNH4M2a-o ＜ 注意事項 ＞ 1. 請至以下官方網站連結，點選「線上應徵」並上傳最新版履歷。 2. 您將於24小時內, 收到email -「邀請您完成資深豐盛理財客戶經理」 3. 點選email中「點此開始申請」，進入JIM系統完成線上申請。(建議用Google Chorme瀏覽器) 連結→ https://dbs.taleo.net/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=21000002&lang=zh_TW

＜ 注意事項 ＞ 1. 請至JIM bot進行第一階段申請: Jim - 資深豐盛理財客戶經理 (https://dbs-prod.impress.ai/careers/icareers/html-widget/chat-widget/92e652f2-3ac7-450c-b36a-89cf9dbbd7b4/) - 2023的評估 (impress.ai) (建議用Google Chorme瀏覽器開啟) 2. 請至DBS官方網站，註冊帳號密碼後，點選「線上應徵」進行第二階段申請 資深豐盛理財客戶經理 (https://careers.dbs.com/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=21000002&lang=zh_TW) e-JD(透過影片可更了解DBS RM的實際工作樣貌): https://www.youtube.com/watch?v=rhKNH4M2a-o 1.透過卓越的客戶服務及專業的財務解決方案，增加/強化客戶及其家人的財富 2.依據客戶的資產組合/財務需求，提供全方位的理財規劃建議，確保產品的風險在客戶的承受範圍內並使客戶滿意本行的售後服務 3.透過緊密的團隊合作，提供客戶專業、客製化的服務體驗，滿足其所有銀行相關的需求(含銀行一般業務、借貸及投資) 4.https://www.youtube.com/watch?v=rhKNH4M2a-o

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。

Business Function As a leader in treasury operations, DBS extends a broad range of capabilities in foreign exchange and derivatives, money market and securities trading, to corporations and financial institutions. DBS trades in a comprehensive product range, including foreign exchange, as well as interest rates and derivatives. Treasury & Markets (T&M) provides total solutions to serve DBS clients‘ hedging and investment needs with a regional emphasis. We have a strong record in providing innovative wealth management solutions to our individual investors. We are a leader in SGD and regional products with an excellent, customer-driven research capability and with cutting-edge risk management technology and systems. Responsibilities: - Collaborate with sales teams and clients to understand their needs and objectives for financial transactions. - Design and create customized financial structures that align with client requirements, considering factors such as risk appetite, cost-effectiveness, and legal compliance. - Conduct thorough quantitative and qualitative analyses to evaluate the feasibility and profitability of proposed structures. - Collaborate with legal and compliance teams to ensure structures adhere to regulatory guidelines and mitigate legal risks and prepare English & Chinese term-sheet. - Monitor and assess the performance of structured transactions, providing recommendations for adjustments or refinements as needed. - Stay updated on industry developments, emerging trends, and regulatory changes that may impact structured finance activities. - Contribute to the development and enhancement of structuring methodologies, tools, and processes to improve efficiency and accuracy.

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。

1. Acquire new high net-worth customers and solicit business opportunities through proactive cross-selling, referrals and personal business connections 2. Identify customer needs through financial analysis and deliver customer-focused banking and wealth management solutions to enhance customer experience 3. Collaborate with experience product specialists in offering professional advice to meet the customers‘ investment goals and needs 4. Grow and maximize the revenue potential of this customer group by building strong customer relationships and delivering differentiated solutions

1. 依照客戶需求推薦信用卡產品。 2. 地點很自由，可選擇跑攤駐點、企業團辦-到公司辦說明會還是掃街陌開。 3. 提供完整的教育訓練，新手沒關係，有團隊協助，上手很快速。 4. 外商福利好，第一年即享14天年假，讓你兼顧工作與生活。 5. 上班時間不固定，排班、輪休 。 你沒有人脈，想做業務? 想要挑戰自己，渴望拜百萬年薪? 那就快快投下履歷，星展歡迎你的加入，

1. 依照客戶需求推薦信用卡產品。 2. 地點很自由，可選擇跑攤駐點、企業團辦-到公司辦說明會還是掃街陌開。 3. 提供完整的教育訓練，新手沒關係，有團隊協助，上手很快速。 4. 外商福利好，第一年即享14天年假，讓你兼顧工作與生活。 5. 上班時間不固定，排班、輪休 。 你沒有人脈，想做業務? 想要挑戰自己，渴望拜百萬年薪? 那就快快投下履歷，星展歡迎你的加入，

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水療接待員負責健身房及水療室的日常清潔與維護。亦負責協助顧客預訂課程以及回覆任何與健身房及水療室其設備的相關諮詢。 1. 維持健身房/水療室內各項設備最高品質的清潔、舒適及狀態。 2. 執行健身房/水療室營業開始和結束的日常職務，包含各項設備的設置、維護、收納與清潔。 3. 接聽電話和電子郵件，協助顧客預約健身課程和私人訓練課程。 4. 即時向主管回報任何待修繕的事物，確保在課程開始之前健身房及教室皆無任何缺陷。 5. 幫助顧客了解各項設施與設備的安全使用方法。熟悉部門的標準作業流程以及酒店規範。 6. 隨時掌握 VIP的預訂情況，並確保團隊充分了解其喜好。 7. 隨時掌握酒店日常服務、活動、促銷等最新資訊。若有任何變更，需向團隊成員更新以確保顧客收到最新資訊。 8. 向顧客介紹並推薦課程及設施。針對顧客的歷史記錄、喜好或要求提出建議。 9. 執行健身房/水療室營業開始和結束的日常職務，包含將使用過的布巾送回洗衣房，領取乾淨的布巾，並確保其品項與數量皆正確。 10. 處理顧客的需求，並即時將任何意見或抱怨回報給主管。 The SPA Attendant ensures the daily cleanliness, set-up, and maintenance of the Gym and spa area. The individual is responsible for assisting guests with class reservations and attending to any inquiries about the Gym and spa facilities. 1. Maintains the highest level of cleanliness, comfort, and condition throughout the Gym and SPA facilities. 2. Performs daily shift opening and closing duties, which include setting up, maintaining, putting away, and cleaning equipment. 3. Answers phone calls and email correspondences, and assists in the booking of fitness classes and personal training sessions for guests. 4. Report any maintenance issues to the supervisor immediately to ensure defect-free guest rooms before treatment appointments. 5. Assists guests in the orientation of facilities and safe use of equipment. Be familiar with the department’s standard operating procedures and hotel policies. 6. Keep informed of VIP and special attention guest reservations and ensure that the preferences are well communicated within the team. 7. Maintain an up-to-date knowledge of the hotel‘s daily services, activities, promotions, and events. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. 8. Introduces and promotes classes and service amenities to guests to, services. Makes recommendations based on the customer’s history preferences or requests. 9. Perform daily shift opening and closing duties which include exchanging soiled linens with fresh new ones at the Laundry department. Ensures the correct type and quantity of linens when doing so. 10. Handles guest requests and immediately refers problems and complaints to the Manager or Supervisor.

水療領檯 迎接及歡迎顧客進入水療及健身房。負責療及健身房預訂、引導顧客及介紹環境。 1.以微笑、眼神交流和友善的問候來歡迎和感謝顧客，並儘可能地使用顧客的姓名稱呼他們。 2.接聽電話並接受預訂，詢問並記錄顧客的喜好或任何特殊需求，將此資訊分享給相關人員或主管。 3.準確地記錄所有預訂，登記各項特殊需求並傳達給相關同事，以提供最高水準的水療及健身體驗。 4.隨時掌握酒店日常服務、活動、促銷等最新資訊。若有任何變更，需向團隊成員更新以確保顧客收到最新資訊。 5.了解各項水療及健身房服務內容及促銷活動。積極推銷各式優惠，盡可能提高營收。 6.關懷候位的顧客並向他們介紹酒店服務和相關資訊。 7.積極傾聽並回應顧客的詢問、疑慮和需求。 8.透過陪同、文字解釋、或在紙上寫下指示等方式來協助任何殘障人士（如視力、聽力或肢體障礙）。 9.執行水療及健身房開店與閉店的職務，包含收納及拆卸物品、清潔設備與區域、正確存放設備、補充備品、關燈、鎖門及完成日常清潔清單。 SPA Receptionist welcome and greet guests entering the spa and wellness center. Responsible for spa and fitness center bookings, guiding guests, and introducing the facilities. 1.Welcome and thank guests with a smile, eye contact, and friendly greetings, using the guests’ names whenever possible. 2. Answer phone calls and take reservations, inquire about and record guest preferences or any special requests, and share this information with the relevant staff or supervisor. 3. Accurately record all reservations, register special requests, and communicate them to the relevant colleagues to provide the highest level of spa and fitness experience. 4. Stay up-to-date on daily hotel services, activities, promotions, and other relevant information. If any changes occur, ensure the team is updated to ensure guests receive the latest information. 5. Be knowledgeable about all spa and fitness center services and promotions. Actively promote various offers to increase revenue. 6. Show care for waiting guests and introduce hotel services and relevant information to them. 7. Actively listen and respond to guests‘ inquiries, concerns, and needs. 8. Assist guests with disabilities (e.g., visual, hearing, or mobility impairments) by accompanying them, explaining things in writing, or giving written instructions. 9. Perform opening and closing duties for the spa and fitness center, including storing and disassembling items, cleaning equipment and areas, properly storing equipment, restocking supplies, turning off lights, locking doors, and completing daily cleaning tasks.

健身房教練須具備相關專業證照，負責健身房的日常清潔與維護。亦負責協助顧客服務、安全以及回覆任何與健身房其設備的相關諮詢。 1. 維持健身房最高品質的清潔、舒適及狀態。 2. 執行健身器材包含設置、維護、收納與清潔。 3. 即時向主管回報任何待修繕的事物。 4. 幫助顧客了解健身器材的安全使用方法。熟悉部門的標準作業流程以及酒店規範。 5. 隨時掌握酒店日常服務、活動、促銷等最新資訊。 6. 處理顧客的需求，並即時將任何意見或抱怨回報給主管。 7. 健身器使用之秩序與安全檢查，預防意外事件的發生 8.為顧客介紹各項健身課程方案。針對顧客的歷史紀錄、喜好或需求提出建議，並當場示範或展示樣品。 9. 創造一個積極且和諧的工作環境，並與同事們保持良好的關係。 10. 依照主管的指示參加並協助各項培訓課程。 11. 嚴格遵守各項酒店規範以及標準作業流程。 The fitness instructor must hold relevant professional certifications and be responsible for the daily cleaning and maintenance of the gym. Additionally, they are responsible for assisting with customer service, safety, and responding to any inquiries related to gym equipment. 1. Maintain the highest quality of cleanliness, comfort, and condition in the gym. 2. Handle gym equipment setup, maintenance, storage, and cleaning. 3. Report any items in need of repair to the supervisor immediately. 4. Assist customers in understanding the safe use of gym equipment. Be familiar with department standard operating procedures and hotel regulations. 5. Stay informed about the latest hotel services, events, promotions, etc. 6. Address customer needs and report any feedback or complaints to the supervisor immediately. 7. Monitor the order and safety of gym equipment usage, preventing accidents. 8. Introduce various fitness class programs to customers. Offer suggestions based on customer history, preferences, or needs, and demonstrate or showcase samples on the spot. 9. Create a positive and harmonious work environment and maintain good relationships with colleagues. 10. Attend and assist with various training courses as directed by the supervisor. 11. Strictly adhere to all hotel regulations and standard operating procedures.

Responsible for coordinating and overseeing all hotel operations in the absence of the General Manager or designated during nights. The principal responsibility is the safety and security of guests and ensuring the accurate and timely completion of the night audit function during the hours of 11 pm-7 am. 1. Conduct inspections of the front of house and back of the house during the shift, including Front Office, Housekeeping, Lobby, Food and Beverage Outlets, Public Areas, and Car Parking. 2. Build strong relations with all guests, noting special attention to the hotel‘s VIPs and return guests to ensure long-lasting guest loyalty. 3. Handling complaints and resolving service ‘Glitches‘, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved promptly to guests‘ satisfaction. 4. Efficient check-in and check-out process. 5. Maintain own cash float and correct banking. 6. Update Guest History Maintenance. 7. Staff Supervision of Night staff: Contractors; Porters, Cleaners, Room Service and works with Human Resources to ensure their performance is effectively managed 8. Oversees the Night Audit Function. 9. Compete against a standard of excellence by setting high-performance standards and pursuing aggressive goals. 10. Strive for constant improvements take responsibility for achieving business results and persevere despite obstacles. 11. Diagnose problems and thoroughly analyze information to guide decision-making. 12. Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions. 13. Build and maintain positive relationships with all internal customers and guests to exceed their needs. 負責在總經理或夜間指派主管不在的情況下協調和監督所有酒店運營。主要責任是客人的安全和保障，並確保在晚上 11 點至早上 7 點期間準確及時地完成夜間稽核工作。 1.輪班期間檢查前廳和後廳，包括前廳、客房部、大廳、餐飲店、公共區域、停車場。 2.與顧客建立緊密的關係，辨識任何特殊需求的顧客、回訪客和 VIP，以建立長久的顧客忠誠度。 3.處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 4.高效率的入住和退房流程。 5.維持自己的現金流動和正確的銀行業務。 6.更新訪客歷史記錄維護。 7.夜間工作人員的員工監督：承包商；搬運工、清潔工、客房服務人員並與人力資源部合作，確保他們的績效得到有效管理。 8.監督夜間稽核工作。 9.透過設定高績效標準和追求進取的目標，與卓越標準競爭。 10.努力不斷改進，為實現業務成果承擔責任，克服障礙堅持不懈。 11.診斷問題並徹底分析資訊以引導決策。 12.在得出結論時評估和吸收關鍵資訊並做出合乎邏輯的、有效的決策。 13.與所有內部客戶和客人建立並維持積極的關係，以超越他們的需求。

宴會廳/客房大夜服務主任將協助宴會廳/客房服務經理在其負責區域內協調並分配職務，為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助宴會廳/客房服務經理協調並分配職務，以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督宴會廳/客房服務開始與結束的工作流程。 4.協調所屬工作區域內的職務，確保服務順利進行。 5.處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務，並在必要時協助輪班。 The Banquet/In Room Dining Night Shifr Supervisor assists the Banquet/In Room Dining Manager in the coordination and delegation of tasks within the assigned working station/sector, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists Banquet/In Room Dining Manager in coordinating and delegating daily tasks to deliver an exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shifts. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.

宴會廳/客房服務主任將協助宴會廳/客房服務經理在其負責區域內協調並分配職務，為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助宴會廳/客房服務經理協調並分配職務，以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督宴會廳/客房服務開始與結束的工作流程。 4.協調所屬工作區域內的職務，確保服務順利進行。 5.處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務，並在必要時協助輪班。 The Banquet/In Room Dining Supervisor assists the Banquet/In Room Dining Manager in the coordination and delegation of tasks within the assigned working station/sector, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists Banquet/In Room Dining Manager in coordinating and delegating daily tasks to deliver an exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shifts. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.

1.針對預約客人進行確認、安排及進行相關課程 2.頭皮護理相關諮詢，建議產品使用 3.操作頭皮相關課程，提供顧客高品質服務

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