問候所有到達和離開酒店的客人，根據客人的需求保管行李並將其送到客房或大堂，特別是使用酒店提供交通服務的客人。主要負責在客人入住期間及時滿足客人的需求，並給予適當的關注。全面了解酒店的服務與設施，記錄所有重要的交通數據，並協助日常的車輛管理。 1. 與客人建立良好關係，以獲得客人的忠誠度。 2. 確保所有與客人有關的送貨服務都準確地記錄下來。 3. 確保所有交通工具的記錄都是完整且正確的。 4. 確保客人抵達及離開酒店的程序都按照標準步驟進行處理。 5. 協調並及時運送及收取客人的行李。 6. 隨時為抵達的客人及離店的客人打開大門。 7. 時刻保持工作區域的整潔。 8. 保持微笑熱烈歡迎客人的到來，並盡可能使用客人的名字來稱呼他們。 9. 為入住的客人提供客房參觀，讓客人了解酒店的各項設施和資訊。 Greets all guests and visitors upon their arrival, deliver or collect guest’s luggage according to their request in timely manner, especially the one using hotel transportation Services. Responsible for paying attention to guest needs throughout their stay. Knowing hotel product knowledge and amenities, providing accurate information of all areas in the Hotel and Guest Room. Record all necessary transportation, vehicle data and assist in the daily management of hotel vehicles. 1. Build good relationship with guests to obtain guests‘ loyalty. 2. Ensure all the delivery services are noted down accurately. 3. Ensure proper records are maintained for all transportation. 4. Follow hotel’s quality standards and procedures upon Guest Arrival and Departure. 5. Able to deliver and collect guests’ luggage in a timely manner. 6. Ensure lobby door is open immediately to the arrivals/departures. 7. Always maintain the cleanliness of work area and equipment used. 8. Greet, welcome and anticipate every guest. Best to greet them with their names. 9. Provide a tour to guests around the hotel.

嘉佩樂顧客服務專員於外線和內線電話過程中為顧客、酒店和團隊成員提供卓越的客戶服務，並且在緊急情況下，必須完全了解酒店的政策和程序。 1. 預測、辨識並回應個別顧客的需求包括但不限於餐廳、客房和/或水療預訂 2. 回答各項關於酒店設施與服務、合作的航空公司、當地景點、酒店位置等的詢問。 3. 及時且準確地將各項顧客需求傳遞給適當的部門或同事。 4. 準確且有效率地將各項資訊登錄至系統。 5. 向特定部門或人員傳達相關顧客資訊。 6. 嚴格遵守所有部門政策、工作場所安全和酒店制定的安全程序。 7. 報告任何客戶投訴及解決服務問題，並將所有反饋登錄在系統中，確保問題及時解決，令客人滿意。 8. 嚴格遵守處理緊急事件的標準政策和工作程序。 9. 維持與團隊和其他部門的積極和諧關係。 10. 參加培訓課程，並向上級或經理提供建議或反饋，以改善業務運營。 11. 尊重並機智性處理員工和/或客人的敏感和/或隱私相關資訊。 12. 確保工作區域始終保持整潔有序。 The Capella Connects Agent provides guests, hotels, and fellow team members with exceptional customer service handling both internal and external phone calls. The individual must have a complete understanding of hotel’s policy and procedure in case of emergency situations. 1. Provide responses while anticipating and recognizing individual guest needs, which includes but not limited to restaurant, room and/or spa booking 2. Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc 3. Pass on requests in a timely and accurate manner to appropriate colleagues 4. Input and access data in computer with accuracy and efficiency 5. Communicate pertinent guest information to designated departments/personnel 6. Ensure adherence to all departmental standard operating policies and procedures. 7. Handle and report any service ‘Glitches’ and report it under the appropriate system, resolve the issue and ensure that corrective actions and service recovery follow ups are action upon in a timely manner. 8. Strictly abides by standards policies and procedures governing cases of emergency situations. 9. Maintain a positive and harmonious relationship with the team and other departments. 10 Attend training sessions and provide suggestions or feedback to supervisors or managers for operational improvement. 11. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. 12. Ensures that working area is kept organized and clean at all times.

宴會廳/客房大夜服務主任將協助宴會廳/客房服務經理在其負責區域內協調並分配職務，為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助宴會廳/客房服務經理協調並分配職務，以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督宴會廳/客房服務開始與結束的工作流程。 4.協調所屬工作區域內的職務，確保服務順利進行。 5.處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務，並在必要時協助輪班。 The Banquet/In Room Dining Night Shifr Supervisor assists the Banquet/In Room Dining Manager in the coordination and delegation of tasks within the assigned working station/sector, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists Banquet/In Room Dining Manager in coordinating and delegating daily tasks to deliver an exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shifts. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.

宴會廳/客房服務主任將協助宴會廳/客房服務經理在其負責區域內協調並分配職務，為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助宴會廳/客房服務經理協調並分配職務，以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督宴會廳/客房服務開始與結束的工作流程。 4.協調所屬工作區域內的職務，確保服務順利進行。 5.處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務，並在必要時協助輪班。 The Banquet/In Room Dining Supervisor assists the Banquet/In Room Dining Manager in the coordination and delegation of tasks within the assigned working station/sector, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists Banquet/In Room Dining Manager in coordinating and delegating daily tasks to deliver an exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shifts. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.

2025/9全新開幕，業界首創獨棟三層酒吧，每層有獨特主題，不同風格，歡迎加入! https://capellahotels.com/en/capella-taipei/the-glasshouse 酒吧服務員充滿熱情並致力於提供嘉佩樂最高標準的服務，為每位顧客打造難忘的用餐體驗。事先預測顧客的服務需求，了解菜單、飲料單和每日特色菜的選項。 The Bar Server is an enthusiastic member who is dedicated to providing the highest standard of Capella in the curation of a memorable dining experience to all guests. The individual anticipates and service guests needs and is knowledgeable about all available menu options, beverage lists and daily specials. 1. 提供最高品質的舒適度，傳達嘉佩樂品牌、價值和願景，為顧客和團隊成員創造令人讚嘆的體驗 2. 預測顧客的服務需求，包含詢問顧客問題以了解需求，透過記錄喜好來提供個人化服務。 3. 確實檢查並結帳，遵守各項現金交易和信用卡交易流程/規範，包含增加及收取小費。 4. 充分了解菜單中的餐點和飲料品項並能夠推薦餐酒搭配以及推銷合適的替代品項。 5. 遵守各項部門的安全規定和流程，確保環境整潔及安全。 6. 專業、積極、即時地滿足顧客的服務需求。 7. 向廚房傳達各項餐點需求、飲食禁忌或其他特殊需求。 8. 充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 9. 處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 10. 依照活動類型和服務規定擺設餐桌，包含桌巾、杯盤和餐具的類型，確保各項用品均符合品質標準。 11. 執行餐廳開店與閉店的職務，包含收納及拆卸物品、清潔設備與區域、正確存放設備、將冰箱上鎖、補充備品、關燈、鎖門及完成日常清潔清單。 12. 使用各樣瓷器、玻璃杯和銀器前須拋光並檢查其外觀及清潔度。 13. 充分了解菜單中的每道餐點和飲料的成分與價格。 14. 遵循酒店特定流程處理任何緊急情況（如疏散、醫療緊急情況、自然災害）。 1. Provide the highest level of guest comfort and ensures the delivery of the Capella brand, values and vision, to create an amazing experience for our guests and team members. 2. Anticipate guests‘ service needs, including asking questions of guests to better understand their needs and provide personalized service through noting down guest preferences. 3. Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. 4. Be knowledgeable in food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives. 5. Adhere to all departmental safety and security policies and procedures to ensure a clean, safe, and secure environment. 6. Address guests‘ service needs in a professional, positive, and timely manner. 7. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. 8. Recognizes the importance of Forbes standards as to deliver excellent audit and service performance. 9. Handling complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction. 10. Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. 11. Perform closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. 12. Polishes and inspects the cleanliness and presentation all china, glass, and silver prior to use. 13. To be knowledgeable of all ingredients and prices of the food and beverage listed on the menu. 14. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).

服務員充滿熱情並致力於提供嘉佩樂最高標準的服務，為每位顧客打造難忘的用餐體驗。事先預測顧客的服務需求，了解菜單、飲料單和每日特色菜的選項。 The Restaurant Server is an enthusiastic member who is dedicated to providing the highest standard of Capella in the curation of a memorable dining experience to all guests. The individual anticipates and service guests needs and is knowledgeable about all available menu options, beverage lists and daily specials. 1. 提供最高品質的舒適度，傳達嘉佩樂品牌、價值和願景，為顧客和團隊成員創造令人讚嘆的體驗 2. 預測顧客的服務需求，包含詢問顧客問題以了解需求，透過記錄喜好來提供個人化服務。 3. 確實檢查並結帳，遵守各項現金交易和信用卡交易流程/規範，包含增加及收取小費。 4. 充分了解菜單中的餐點和飲料品項並能夠推薦餐酒搭配以及推銷合適的替代品項。 5. 遵守各項部門的安全規定和流程，確保環境整潔及安全。 6. 專業、積極、即時地滿足顧客的服務需求。 7. 向廚房傳達各項餐點需求、飲食禁忌或其他特殊需求。 8. 充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 9. 處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 10. 依照活動類型和服務規定擺設餐桌，包含桌巾、杯盤和餐具的類型，確保各項用品均符合品質標準。 11. 執行餐廳開店與閉店的職務，包含收納及拆卸物品、清潔設備與區域、正確存放設備、將冰箱上鎖、補充備品、關燈、鎖門及完成日常清潔清單。 12. 使用各樣瓷器、玻璃杯和銀器前須拋光並檢查其外觀及清潔度。 13. 充分了解菜單中的每道餐點和飲料的成分與價格。 14. 遵循酒店特定流程處理任何緊急情況（如疏散、醫療緊急情況、自然災害）。 1. Provide the highest level of guest comfort and ensures the delivery of the Capella brand, values and vision, to create an amazing experience for our guests and team members. 2. Anticipate guests‘ service needs, including asking questions of guests to better understand their needs and provide personalized service through noting down guest preferences. 3. Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. 4. Be knowledgeable in food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives. 5. Adhere to all departmental safety and security policies and procedures to ensure a clean, safe, and secure environment. 6. Address guests‘ service needs in a professional, positive, and timely manner. 7. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. 8. Recognizes the importance of Forbes standards as to deliver excellent audit and service performance. 9. Handling complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction. 10. Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. 11. Perform closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. 12. Polishes and inspects the cleanliness and presentation all china, glass, and silver prior to use. 13. To be knowledgeable of all ingredients and prices of the food and beverage listed on the menu. 14. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).

1. 屋頂、房舍修護作業 2. 牆面油漆粉刷施作 3. 廠房設施聚脲噴塗施作 4. 主管交辦事項

1. 負責冷凍空調設備系統維護、保養及運轉。 2. 工廠冷凍空調系統設計評估及規劃。 3. 設備機台定期維護、保養，並進行故障排除、異常分析與追蹤處理。 4. 有經驗者，得以面洽，薪津另議，可以更高之待遇。

1.操作傳統車床，進行機械設備組裝加工作業 2.主管交辦事項

1. 機電建築整合、 施工圖面檢討 2. 現場機電施工品質管控 3. 廠商計價、進度、安衛管控 4. 現場自檢及二級查驗配合事項

1.安全衛生管理。 2.現場巡視。 3.教育訓練。 4.勞檢所對應。 5.承商敦親睦鄰督導。

大學本科系畢及有英文教學經驗.且能全職者佳。 需有英文教學熱忱，有想法、需對小朋友有愛心，耐心。 1. 編排課程進度及教授課程 2. 定期評量 3. 定期親師聯繫 4. 節慶活動設計及參與 5. 與外師溝通協調

1.協助政府補助專案計畫、接聽電話、蒐集資料、回應諮詢。 2.行政庶務處理 3.文書資料蒐集與整理 4.活動辦理支援 5.電訪及廠商聯繫 6.歡迎在籍學生，夜校生可

．擔任廚師的助手，處理烹飪前與烹飪中之準備工作與其他餐廳相關事務。 ．負責洗、剝、削、切各種食材。 ．負責清理工作環境、設備和餐具。 ．準備不同餐點所需要的食材。 ．協助測量食材的容量與重量。 *每四週排休8天(4例4休)，勞健保/勞退/團保/供午晚餐/國定補假/特休假 經營理念:『今日的努力、明日的信譽』及『品質是保證、過程是關鍵』 經營目標: 致力於研發道地的美食，提升顧客的用餐體驗，塑造國際連鎖餐廳的特色. 獲得獎項 交通部觀光局推薦台灣百大餐廳 獲評選為亞洲66家套特色餐廳 高雄十大特色伴手禮 台灣十大美食名廚新秀 獲得國內外媒體一致推薦 我們公司的官網是 WWW.CHEFTENG.COM 同時也可以歡迎上我們的臉書粉絲團觀看過去的媒體採訪影片 https://www.facebook.com/ChefTengRG

***需要有三年以上爐台經驗 ***提供 每四週休8天、一年國假16天、特休假、全勤獎金、業績獎金、勞保、健保、團保、供餐、制服...等。 在大高雄地區創立至今38年全台已有8間門市。 1.準備食材並烹調菜餚。 2.掌控菜餚的擺盤與出菜的順序。 3.進行廚房內的衛生管理工作。 4.與同事或經營者共同討論菜色與菜單。 5.負責研發新菜色。 需要具備中餐丙級職照 要能與同仁團體工作

*每四週排休8天(4例4休)，勞健保/勞退/團保/供午晚餐/國定補假/特休假 1.準備食材並烹調菜餚。 2.掌控菜餚的擺盤與出菜的順序。 3.進行廚房內的衛生管理工作。 4.與同事或經營者共同討論菜色與菜單。 5.負責研發新菜色。 上班時間: 08:30-21:30 具備中餐丙級職照優先錄取 要能與同仁團體工作

成品及機台清潔包裝等出貨相關作業。

1.出貨單、訂單之處理及整理 2.主管交辦事宜或部門後勤支援 3.各項品管圖表之繪製

專櫃銷售人員(中國風服飾)需輪班(每日上班約6-8小時，排班) 月薪（底薪依該月法定上班時數超過付加班費）+抽成獎金1％~10％+不定期獎金 (享，勞健保，勞退及團保)特休。 1.接受顧客詢問或主動提供諮商建議給顧客 2.陳列商品、清潔櫥窗、維持營業場所的整潔與美觀 3.向顧客說明貨品的性質、特徵、品質與價格 4.向客戶示範操作方法，顯示商品的優點，以協助顧客選擇 5.在成交後，包裝商品、收取款項、交付商品、開發票或收據，完成交易手續 6.在當天結束營業前，統計銷售情形、盤點貨品存量及撰寫當日業務報表