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無論你是剛畢業的新鮮人，或已具備相關經驗，期待累積專業與紮實現場經驗的你， 在這裡，我們提供的不僅是一份機電工程師的工作，更是一段可以深耕大樓管理、累積現場經驗的職涯旅程。 ★現在，就是你職涯發光的起點！ 歡迎加入【霖園管理維護 × 國泰地產集團】，與我們一同打造更安全、舒適、值得信賴的空間環境！ 【你的工作內容】 ◎進行大樓設施設備之巡檢、點檢及異常通報 ◎協助保養與修繕工程之發包、廠商管理及施工追蹤 ◎處理各項維修案件，並紀錄回報結果與改善建議 ◎協助租戶設備問題排除與技術諮詢 ◎記錄工程與保養項目，彙整表單與行政資料 ◎支援其他現場工作及任務編組事項 【你將累積的能力】 ◎熟悉建築機電設施（如：空調、水電、消防等）之維護與管理 ◎養成設備巡檢、異常判斷與修繕流程規劃的能力 ◎熟悉大樓物管資訊系統，強化紀錄與文件管理習慣 ◎培養與廠商、租戶間良好溝通協作與問題解決的經驗 【你未來的職涯發展方向】 不只看重你的技術能力，更重視你成為案場管理者的潛力。 未來你將有機會從機電維護專才，邁向全方位的大樓物業管理者並從中培養： ◎整棟大樓案場維運與管理 ◎大樓人員管理與領導能力 ◎客戶關係經營能力 【我們希望你是這樣的夥伴】 ◎細心負責，對設備維護與現場安全高度敏感 ◎邏輯清晰，具備紀錄整理與問題排除的能力 ◎面對緊急狀況能穩定應對，具備現場判斷與溝通技巧 ◎願意學習各式設備操作與管理技術，追求專業成長 【我們期待你具備這些技能】 ◎擁有基本機電設備知識或技術背景（電機、空調、水電、機械等） ◎熟悉文書處理或基本系統操作 ◎具備設備、機電維護或物業管理相關經驗者佳（無經驗也歡迎！） 如果你正在尋找一個從現場到系統、從維運到管理，都能學以致用、持續成長的舞台， 歡迎投遞履歷，期待與你進一步交流~

This position manages the day-to-day operations of the site technology team, including people management. The position will lead the team to provide technology expertise to support penetration and defense strategies. Manage technical resources to secure, explore and win application market share. **This position will be assigned to work in Arizona, USA, after one year training in Taiwan. ** Job Duties and Responsibilities (70％) • Manage day-to-day operations of the Field Process team to ensure smooth execution and alignment with business objectives. • Understand key customers’ technology roadmaps, process flows, inflection points, requirements, and business challenges; identify opportunities where the company can add value. • Represent the company professionally to customers, develop and maintain strong relationships, and ensure continued customer satisfaction with process solutions and initiatives within the assigned territory or function. • Collaborate with customers to identify business opportunities by: o Understanding customer needs. o Positioning the company’s product and technical value. o Working with the Account team to develop penetration and defense strategies. o Coordinating with the Global Product Group on product demonstrations. • Manage penetration and defense projects by: o Supporting the Account team in project strategy development. o Driving local and corporate teams to execute projects within committed timelines and resources. o Managing competency and manpower resources. o Engaging and managing customer relationships throughout the project lifecycle. • Serve as a trusted subject matter expert and partner to customers (internal and external), delivering technical solutions that enhance customer perception of the company. • Provide regional technical leadership for processes, including resolving customer issues, improving productivity, and supporting installation activities. • Work closely with Product Groups and Account Teams to drive technical solutions and ensure compliance with escalation policies. • Ensure safety compliance by identifying hazardous environments and providing ongoing safety training to the engineering team. • Perform other duties as assigned by the immediate supervisor. People Management (30％) • Direct and supervise day-to-day work and projects of direct reports. • Manage competency and manpower resources within the team to meet customer needs. • Oversee annual performance management and development exercises for direct reports. • Drive training and development initiatives for team members. • Mentor high-potential personnel to build a stronger team and create growth opportunities for qualified internal candidates.

請同時至此投遞: https://careers.lamresearch.com/careers/job/1099551045043 Technical 1. Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems. 2.Setup and complete experiments, collect data and generate reports for both internal and external distribution. Will develop new processes for new applications at customer sites on existing Lam equipment. 3.Initiates escalations, quality investigations and PRs. Developing relationship with process engineers in other regions, especially those running like applications. 4. Performs application related Project Management, which includes -Plan, conduct and technically direct moderately complex projects. - Define problems and objectives, develop approach, analyze results and provide recommendation for new and existing Lam equipment. 5.Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges. 6. Design and complete DOE evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades. 6. Develop new processes for small variants to existing customer applications. 7. Present technical and marketing materials to a high standard. 8. Any other duties as assigned by the immediate supervisor. Customer Relation 1. Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands 2.Professionally represent the company to the customer. 3.Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified. 4. Can support process projects and manage customer and product group to drive to closure Leadership 1. Provide technical instruction and mentoring for Engineer levels 1 and 2. *請檢附英文履歷**請載明多益成績*

Technical 1. Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems. 2.Setup and complete experiments, collect data and generate reports for both internal and external distribution. Will develop new processes for new applications at customer sites on existing Lam equipment. 3.Initiates escalations, quality investigations and PRs. Developing relationship with process engineers in other regions, especially those running like applications. 4. Performs application related Project Management, which includes -Plan, conduct and technically direct moderately complex projects. - Define problems and objectives, develop approach, analyze results and provide recommendation for new and existing Lam equipment. 5.Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges. 6. Design and complete DOE evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades. 6. Develop new processes for small variants to existing customer applications. 7. Present technical and marketing materials to a high standard. 8. Any other duties as assigned by the immediate supervisor. Customer Relation 1. Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands 2.Professionally represent the company to the customer. 3.Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified. 4. Can support process projects and manage customer and product group to drive to closure Leadership 1. Provide technical instruction and mentoring for Engineer levels 1 and 2. *請檢附英文履歷**請載明多益成績*

Location in Hsinchu, prepare for TSMC F25 in Taichung in 2027 ~ 2029 Technical 1.Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems. 2. Setup and complete experiments, collect data and generate reports for both internal and external distribution. 3. Design and complete DOE (Design of Experiments) evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades. 4.Develop new processes for small variants to existing customer applications. 5. Conduct experiments and tests, collect and analyze data and generate reports for both internal and external distribution. 6. Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges. 7. May develop new processes for small variants to existing customer applications. 8. May recommend / initiate escalations and quality investigations. 9. Present technical and marketing materials to a high standard. 10. Any other duties as assigned by the immediate supervisor. Customer Relation 1. Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands. 2. Professionally represent the company to the customer. 3.Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified. 4. Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc.) in good working condition, accounted for and secure. 5. Can support process projects and manage customer and product group to drive to closure. *請檢附英文履歷**請載明多益成績*

【本職缺僅接受科林研發官方網站投遞】 請至科林研發官方網站投遞個人履歷表，此職缺履歷登錄網址: https://careers.lamresearch.com/careers?start=0&pid=1099540111912&sort_by=timestamp We are seeking a team player who can be part of a software development team, while being able to effectively communicate with cross-functional and global teams. Candidate should be adaptable, open to learning and eager to contribute to collective goals. What You‘ll Do • Design, develop, troubleshoot, and debug software programs for enhancements and new products. • Implement new customer requirements and features in our existing application. • Maintain and enhance existing code base by investigating and resolving problem areas. • Demonstrate, clearly communicate, and present solutions through clear documentation, flowcharts, and well-structured code. • Collaborate with cross functional teams to design and develop software programs.

As a Laboratory Service Engineer at Lam, you‘re a pivotal force in maintaining and upgrading equipment in our applications lab. It’s not the typical lab; you’ll be hands-on with state-of-the-art equipment performing maintenance, troubleshooting, and calibration. You‘ll support innovative equipment providing installation and documentation, making you an integral part of our technology‘s success. In this role, you will contribute to concept and feasibility hardware to enhance current and develop next generation of semiconductor equipment for our customers. - Operate in an R&D environment performing preventative and corrective maintenance, troubleshooting, upgrades, and calibrations on equipment. - Diagnose and repair mechanical, electromechanical, electronic, and vacuum equipment. - Ensure safe handling of hazardous gas and liquid materials using required Personal Protective Equipment. - Partner with cross-functional teams – including process development, hardware, and software engineering – on R&D activities, customer demos, and supporting equipment. - Install and provide support for prototype equipment, developing procedures and documentation. - Maintain alignment on priorities across tasks that vary from dynamic to consistent with clear and proactive communications. Minimum Qualifications: Bachelor‘s degree in a technical field with 5+ years of experience; or Associates degree in a technical field or equivalent military training with 7+ years of relevant experience; or equivalent work experience. Preferred Qualifications: - Experience troubleshooting electrical, electro-mechanical, fluidic systems, and vacuum systems. - Proficient use of a variety of hand tools and electronic test equipment for maintenance, repair, and assembly tasks. - Capable of working in a cleanroom environment, wearing personal protective safety equipment, or cleanroom suit. - Semiconductor industry experience or understanding of Lam products is a plus.

【請同時至科林研發官方網站投遞履歷】 此職缺履歷登錄網址: https://opportunities.lamresearch.com/job-invite/191654/ Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision 8. Perform other related duties as assigned by senior FSE / supervisor Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site

*具備EI、Coding能力佳 Technical 1. Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. 2. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4. Maintain records and reports to coordinate activities between Lam and the customer. 5. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6. Transparently discuss opportunities and challenges with customer to increase trust. 7. Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

Job Responsibilities: Ensures security and accountability of inventory through transaction documentation, process and procedure verification, and system review. Develops and executes replenishment strategies; conducts physical inventories and leads cycle counts. Analyzes and, when able, corrects cycle count discrepancies. Audits incoming and outgoing shipments to assure quality and accuracy. Compiles and documents all transactions for data entry.

As a Regional Product Support Engineer at Lam, you’re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam‘s valued customers. Responsibilities: Technical: - Communicates as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions. - Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems and process related productivity issues. - Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. - Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. - Partner with the Account Team and Product Group to present to customers the problem statement, identified root causes and getting buy-in on proposed solutions - Identifies and communicates opportunities for installed base performance improvements within a customer site/account through hands on and or installed based performance data collection/analysis - Drives required actions at the customer site to resolve escalations and prevent repeat problems - Participates in the review of procedures, processes and tool design impacting development activity. - Manages projects and provides reports to management to deliver the desired result. Leads customer escalation meetings. - Understands how and has the capability to escalate within management when help is needed. Leadership: - Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. - Mentors field engineers and designs or leads training sessions. Customer Relation: - Provides support to customer/users where the product is highly technical or sophisticated in nature. - Develops customer confidence through credible recommendations and an understanding of the customer‘s perspective to support sales, service and revenue. Qualifications: - MS. with 3 years of relevant work experience or BS with 5+ years of work experience - Ability to read and work from electrical and mechanical schematics, diagrams and interpret operation manuals - Ability to use computer applications, including data analysis tools, word processing, spreadsheet, and presentation software. - Ability to provide quality remote and on-site escalation support and escalation management. - Ability to troubleshoot technical problems and coordinates multiple technical tasks. - Ability to establish and maintain cooperative working relationships with co-workers and customer and adhere to customer rules and policies regarding worksite behavior and safety. - Domestic and International travel is required based on business need.

Summary Seeking for a high potential Senior Spares Planner who can own key planning processes and grow into future leadership roles (Team Lead / Supervisor). Ideal for someone with strong analytical skills, initiative, and the drive to influence cross functional operations. Key Responsibilities • Build and maintain plan for every part models and forecast spare parts demand. • Analyze historical demand, validate forecasts, and adjust SPM recommendations. • Manage stocking levels, E&O, part transitions, and inventory rebalancing. • Support NPI planning, initial stocking strategies, and part lifecycle transitions. • Ensure ERP/SPM data accuracy and drive process improvements. • Lead cross-functional improvement projects involving engineering, maintenance, procurement, and warehouse operations Qualifications • Bachelor’s in Supply Chain, Engineering, business, or related field. • 6+ years in spares/service parts or materials planning. Proficient in SAP, ERP/MRP, SPM, Excel/analytics tools. Soft Skills

Role Summary Support Lam’s spares operations by processing customer orders, coordinating deliveries, and managing returns/RMA activities to ensure timely fulfillment and strong customer experience. This role interacts with customers, sales, service, and logistics teams to maintain smooth end to end order execution Key Responsibilities • Process and fulfill spares quotations, orders, and deliveries in line with customer requests. • Expedite escalations and hot orders to meet urgent demand. • Track shipments, and ensure on time delivery. • Manage RMA transactions, returns, exchanges, and credit requests in SAP. • Maintain customer consignment programs and support billing activities. • Coordinate with 3PL and warehouse teams to resolve delivery issues and support machine down situations. Qualifications • 5+ years in customer service, order fulfillment, or supply chain preferred. • Experience with SAP or similar ERP systems. • Strong communication, organization, and multitasking abilities. • Strong English communication skills (written and spoken) to support global interactions. • Bachelor degree or above

We are seeking a highly experienced Senior Finance Manager to lead the Finance operations of the Taiwan Technology R&D Center. The ideal candidate is a hands-on leader with strong FP&A capabilities, deep expertise in SAP FI/CO, and preferably payroll management experience. Excellent communication skills in both Chinese and English are essential. In the first one to two years, the successful candidate will begin as an individual contributor, with scope expanding as proficiency and broader responsibilities are established. Key Responsibilities: Financial Planning & Analysis (FP&A) • Lead annual budget, long-range plan, and rolling forecast processes for TTC • Monitor monthly performance packs: P&L, balance sheet, cash flow, KPIs, and business driver analysis; provide clear variance commentary and risks/opportunities. • Partner with functional leaders ( TTC operation team, Global GWS & GPG Finance) to drive cost efficiency and resource optimization aligned with strategic goals. Payroll Governance & Accounting • Oversee end to end payroll governance in partnership with HR and external vendors; ensure accuracy, timeliness, and confidentiality. • Ensure compliance with Taiwan labor laws, tax and social insurance requirements; review and approve payroll adjustments, controls, and reconciliations. • Own payroll accounting (accruals, journals, reconciliations) and alignment with SAP GL; support audits and statutory filings. Financial Operations, Controls & Reporting • Manage month end close governance: review journal entries, account reconciliations, intercompany, and cost center allocations in SAP FI/CO for TTC. • Strengthen internal controls and SOX (if applicable); maintain documentation and audit-ready evidence. • Coordinate with compliance team - tax, treasury, and shared services to ensure compliance, cash discipline, and working capital optimization. Project & Controller Support • Support the Controller in executing company assigned projects in accordance with corporate policies and requirements. • Participate in cross-functional initiatives to enhance operational efficiency. Required Qualifications: • Master‘s degree in finance, Accounting, or a related field; professional certifications such as CPA or CMA are preferred. • 15+ years of progressive finance experience in FP&A, accounting, or financial operations, including 5+ years in management roles. • Strong expertise in budgeting, forecasting, compliance, SAP FI/CO, and cross functional collaboration. • Excellent communication skills in Chinese and English (written and verbal). • Experience working in foreign or multinational company operations. • Hands on leadership style with strong analytical, problem solving, and stakeholder management capabilities. • Advanced Excel (Power Query/Pivot, AI scenario modeling), PowerPoint; comfortable extracting and reconciling large data sets from SAP. • Experience in payroll accounting or payroll related processes is a plus.

將於3/27台灣科技大學校園博覽會招攬想去日本工作的同學！ 若有興趣請盡速投遞！ Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision 8. Perform other related duties as assigned by senior FSE / supervisor Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site **This position will be assigned to work in Japan. **

Technical 1. Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. 2. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4. Maintain records and reports to coordinate activities between Lam and the customer. 5. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6. Transparently discuss opportunities and challenges with customer to increase trust. 7. Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

Major responsibility is Micron Taiwan new tech node high peak ramping task include daily service operation, installed base performance improvement, maintain customer satisfaction, as key sponsor to lead local team and co-work with PG/CSBG/Sales to make customer and company‘s goal completed Job Duties and Responsibilities (Technical / Operational responsibilities / Performance objectives of this position) 60％ of time • Represent field service head to customer, develop and maintain good customer relationship. Be accountable for service operation to achieve company goals. • Manage installed base performance of assigned functions to ensure achievement of system performance to product specifications. • Manage and direct the activities of field service and technical support required for installation, servicing and modification of company products • Co-work with sales, service team, process engineering and product group closely to support customer technical and production requirements, evaluate product performance and best solution delivery • Forecast and control I&W within ISR plan and manage the utilization of engineers for a balanced absorption result. • As bridge of customer and product group to deliver clear issue statement and support need to keep improving and demonstrating system performance, available and reliability. • Coordinate hot escalation with local and support team, manage and arrange resources to estimate down case and interruption of production • Secure zero safety EHS event with non-hazards environment and provide sufficient training and guide service team continuously. People Management (Responsibility for leading, motivating and developing staff) 40 ％ of time • Be responsible for training, motivation, employee development and discipline of assigned employees.

【Position Summary】 Major responsibility is improving installation & technical skills of GFW team. Maintaining GFW and local team satisfactions, as key sponsor to lead GFW and co-work with PG/CSBG/Sales to make customer and company’s goal completed. Regular oversea support other regions while requested. Job Duties and Responsibilities(50 ％ of time): Technical / Operational responsibilities / Performance objectives of this position 1. Represent field service head to local service team, develop and maintain good relationship with local team. Be accountable for service operation to achieve company goals. 2. Manage installed base performance of assigned functions to ensure achievement of system performance to product specifications. 3. Manage and direct the activities of field service and technical support required for installation, servicing and modification of company products 4. Co-work with local service team, process engineering, sales and product group closely to support customer technical and production requirements, evaluate product performance and best solution delivery. 5. Forecast and control manpower allocation and manage the utilization of engineers for a balanced absorption result. 6. As bridge of GFW engineer and local service team to deliver clear issue statement and support need to keep improving and demonstrating system performance, availability and reliability. 7. Coordinate hot escalation with GFW, local and support team, manage and arrange resources to estimate gaps to tool delivery and interruption of production. 8. Secure zero safety EHS event with non-hazards environment and provide sufficient training and guide service team continuously. People Management (50 ％ of time): Responsibility for leading, motivating and developing staff 1. Be responsible for training, motivation, employee development and discipline of assigned employees.

Technical 1. Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. 2. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4. Maintain records and reports to coordinate activities between Lam and the customer. 5. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6. Transparently discuss opportunities and challenges with customer to increase trust. 7. Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site