1-熱交換器生產作業組裝。 2-銅管機台生產作業包裝。 3-彎頭機機台生產作業包裝。 4-會銅管抽伸者優先錄取。 5-配合加班者尤佳。 6-有瓦斯焊接技術者 尤佳。 *若有焊接技術者，另有獎金加給 *常日班/周休二日/加班皆依勞基法規定乘數計算加班費

1.長期派駐高雄開發產線進製程封裝產品設計生產&承接 2.規劃先進封裝產品生產線，安排生產排程 3.撰寫先進封裝生產流程SOP ※入職第1~2年需於桃園龍潭研發中心受訓，後續因產品開發需求常駐高雄廠區。

【工作職責】 1. 使用者支援與終端維護 • 負責辦公室End-user技術支援（PC、印表機、視訊會議、軟體操作）。 • 資訊機房設備巡檢與基礎故障排除（Firewall, AP, Switch, Server）。 2. 系統與網路管理 • 協助管理 Windows Server / Linux 伺服器日常維運。 • 資料備份管理與機房巡檢。 • 重點任務： 擔任台灣端與中國總部IT團隊的對接窗口，執行資訊本部下達之系統變更與架構調整需求。 3. SAP 基礎維運與專案支援 • 協助中國總部IT團隊執行SAP基礎監控維運與相關作業流程。 • 參與中長期擴廠計畫之IT建置，包含網路配置、伺服器與環境部署。 4.主管交辦事項

1.半導體科技廠新建工程及成廠維運工程 2.自動控制系統配線、EMT管配置等技術工作 3.扶梯、備料，協助師傅一起完成工作 4.如進無塵室作業需穿無塵衣 5.科技廠區不得攜帶智慧型手機及3C產品 6.配線配管需高架作業兩米以上 7.願意學習並接受指導 8.需配合出差及加班

1.操作化學品生產設備，確保生產流程正常運作 2.檢測並記錄化學品生產過程參數，確保符合規範 3.進行化學品包裝作業，包括分類、標籤貼附與封裝 4.維護包裝機器設備，執行基本故障檢查及保養工作 5.根據生產計劃，執行化學品的調配與混合 6.清潔化學品生產和包裝區域，維持工作環境整潔 7.協助倉庫管理，進行化學品進出庫相關作業 8.可以接受化學藥品個別氣味，不排斥化學藥品味 9.對工作態度負責，出席率正常，協助寄貨事宜 10. 傳產工作

【職缺名稱】系統暨業務工程師｜駐點支援 × 技術整合 × 商務協同 【職務說明】 我們正在尋找具備系統建置能力與業務技術協作經驗的工程師，進行企業資訊 系統導入與維運，並支援業務端與客戶溝通與駐點技術支援。此職缺為長期外 派駐點型態，適合有責任心與整合能力之人才。 【工作內容】 • 協助導入企業資訊系統（ERP、CRM、IoT、雲端平台等） • 現場系統建置、問題排除與維運支援 • 駐點於客戶端，提供技術建議與操作教學 • 撰寫技術文件、操作手冊及教育訓練資料 • 配合業務進行技術簡報、解決方案提案與標案協作 • 配合投標專案製作技術資料，參與簡報與Q&A • 與內部後端團隊協作問題排查與資源整合 【工作地點】南投縣竹山鎮(與外派地點相同) 【出差與駐點外派】 • 必要時需配合駐點指定縣市(花蓮場域、南投場域)派任與出差派任性質 • 駐點區域將依照公司標案進度與任務分配調整，並以公開透明的方式向工程師說明駐點單位、協助作業與差旅安排。 • 公司將提供相關差旅補貼與住宿補助，確保同仁權益與工作品質。 【上班時段】週一至週五，日班 9:00–18:00（中午休息1小時）* 需配合外派與駐點工作安排（提供補助與津貼） 【職務類別】 • 系統整合／系統維運工程師 • 技術支援工程師 • 業務技術協同／售前工程師 【職務條件】 🎓學歷要求：專科以上，資訊、電機、資工、工業工程等理工相關科系 【經驗要求】 • 具系統建置、維運、駐點或標案支援經驗者尤佳 【必要要求】 • 熟悉 Windows/Linux 作業系統與伺服器環境 • 具備基本程式撰寫能力（Python／Shell／SQL等） • 熟悉網路架構、雲端環境（AWS／Azure尤佳） 【薪資範圍】 • 起薪範圍：月薪 NT$40,000 ~ NT$50,000（依能力與證照核薪） • 試用期後考核調薪：依據任務完成度與協作能力進行調整 • 每季績效評估制度，優秀者享有專案獎金與升等機會 • 另享有：專案獎金、駐點津貼、證照補助、績效獎金 ※ 實際薪資依個人經歷、能力與證照狀況評估，可於面談時另議 【薪資調整】依照能力表現及各公司部門主管考核規範為主

負責人事方面工作的計畫、管理、協調以及參與，如管理福利、勞工關係、飯店人事政策、規章、程序以及活動實施的建議。 1.管理人資部門，保證服從飯店的所有政策和程序，以及其他與同事工作有關的政府政策。 2.建立並實施招募、甄選規定和程序，為空缺職位吸引更多有資格的候選人。 3.根據部門的標準、政策和程序與申請部門協調共同招募員工；協助申請部門對新同事入職指導及評估。 4.回顧所有規章制度以確保其可應用性。與部門主管協調，並向管理層推薦最後將採用的規章制度。 5.維護並隨時更新同仁記錄的檔案、政策程序以及其他與人事相關的檔。 6.按照飯店和政府的要求定期向管理層上交報告，如離職報告、人事相關清單，事故報告等等。 7.回顧人資政策、程式和實施情況，向管理層提出改進、改良或更新的建議。 8.向飯店同事提供必要的諮詢，如職業規劃、員工關係以及其他與人資有關的法律援助。 9.在飯店內實施並跟進有效的員工關係以及激勵機制。 Responsible for planning, managing, controlling, coordinating and participating in Personnel activities such as the administration of benefits, labor and employee relations; for the formulation and recommendation for implementation and execution of hotel personnel policies, rules, procedures and programs. 1.Manage Personnel Department, ensuring compliance with all hotel policies and procedures; and local and government regulations pertaining to employment practices. 2.Develops and implements recruiting and screening systems and procedures in order to attract most qualified candidates for position vacancies. 3.Coordinates with requisitioning departments in the recruitment of employee following established standards, policies and procedures; assists them in the orientation and evaluation of their personnel. 4.Investigates and reviews all disciplinary actions to ensure applicable law and regulations and procedures are followed. Consults with department heads on appropriate action and recommends to management final action to be taken. 5.Maintains and updates files on employee records, legal documents policies and procedures and other personnel matters. 6.Prepares and submits periodic reports for management use in accordance with hotel and government requirements such as turnover reports, personnel inventories, accident reports etc. 7.Reviews personnel policies, procedures, and practices; recommends changes, modification or updating to management. 8.Counsels hotel personnel as needed in areas such as career planning, employee relations and legal requirements related to personnel. 9.Implements and monitors an effective employee relations and motivation programs in the hotel.

1. 負責操作鍋爐及管道系統。 2. 負責安裝、維修和維護照明設施和電氣設備，確保電力正常供應。 3. 檢查各種電氣設備和設施。 4. 定時讀取電表並檢查電力負荷狀況。 5. 根據主管的指示維護各種電氣設備和設施。 6. 完成不同區域的工作報告。 7. 檢查照明設施及定時控制設備，若發現異常，及時調整。 8. 定期檢查洗衣區的電力絕緣和電力接頭。 9. 定期檢查廚房設備的電力絕緣。 10. 檢查水泵電機的運行狀況。 11. 協助值班工程師進行維修工作。 1. Responsible for operating boilers & plumbing. 2. 2. Responsible for installing, repairing, and maintaining the light facilities and electrical equipment so that the electricity can be supplied normally. 3. Check various electrical equipment and facilities. 4. Read the meter and loading conditions of electricity in a fixed time. 5. Maintain various electrical equipment and facilities based on Super’s order. 6. Finish the worksheet on the different apartments. 7. Check the lights and time-control equipment and adjust in time if it is not right. 8. Check the electricity insulates and solid electricity screw of the laundry regularly. 9. Periodically inspect electricity insulates of kitchen equipment. 10. Check the operation of the pump motor. 11. Help the Duty Engineer do the repair.

1.協助主管執行各項工程設施之操作、保養及維修作業流程。 2.配合飯店相關工程支援工作，並協助所有工程驗收。 3.協助與承包商的溝通及協調工作。 4.參與工程物品及設備之採購及庫存管理。 5.維護飯店機電設備、強弱電及給排水系統、空調冷凍設備、以及消防系統等各項設施之日常操作。 6.執行檢修維護及相關設備的定期保養工作。 7.確保各項工程系統及設備符合政府規例及安全標準。 8.維持各項系統及設備的能源效率，達到節省能源目標。 9.協助主管準備相關工程報告。 10.處理所有其他相關職務或臨時安排的項目。 11.餐飲設備執行檢修維護及相關設備的定期保養工作。 12.餐飲設備測試與教育訓練。 1. Assist supervisors in executing operational, maintenance, and repair procedures for various engineering facilities. 2. Coordinate with hotel engineering support tasks and assist in all engineering inspections. 3. Assist in communication and coordination with contractors. 4. Participate in the procurement and inventory management of engineering goods and equipment. 5. Maintain the daily operation of hotel MEP systems, electrical and plumbing systems, HVAC and refrigeration equipment, and fire protection systems. 6. Perform maintenance and regular servicing of inspection equipment and related facilities. 7. Ensure all engineering systems and equipment comply with government regulations and safety standards. 8. Maintain energy efficiency of all systems and equipment to achieve energy-saving goals. 9. Assist supervisors in preparing relevant engineering reports. 10. Handle all other related duties or ad hoc assignments. 11. Execute inspection, repair, and maintenance of catering equipment and periodic servicing of related equipment. 12 . Conduct testing and training related to catering equipment.

負責製作客房餐飲餐點，確保所製作的各項餐點品質穩定且符合水準，遵從嘉佩樂標準規範來提供專業、有禮、高效且靈活的服務，並且協助早班餐點備製。 1.遵循嘉佩樂酒店的規範，生產穩定且高品質產品，並提供專業、有禮、高效且靈活的服務。 2.擁有完整的工作知識和技能，能夠監督、糾正並展示各項職責以確保其符合標準。 3.維持廚房的一貫標準並遵循該廚房所規範的準則。 4.於日誌中回報每日產能以及任何問題，包括損壞和破損。 5.遵循酒店的標準作業流程。 6.執行所屬廚房的開始及結束營業的作業流程。 7.確保工作場所及週邊區域維持整潔有序，並遵守食品安全的標準作業流程。 8.減少損壞或浪費。 9.以有禮且有效率的方式處理顧客需求，並向主管報告任何顧客投訴或問題。 Responsible for preparing in-room dining meals, ensuring the quality and consistency of each dish meets standards. Follow Capella‘s standard procedures to provide professional, courteous, efficient, and flexible service. Additionally, assist in the preparation of breakfast items during the morning shift. 1. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 2. To have a full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard set. 3. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 4. Report in the logbook all productions and problems daily including spoilage and breakage. 5. Follow the SOP‘s of the hotel. 6. To perform opening and closing procedures established for the Place of Work as assigned. 7. To ensure that the Place of Work and surrounding area are kept clean and organized at all times and follow food safety SOPs. 8. To reduce spoilage and wastage. 9. To handle customer‘ inquiries courteously and efficiently and report colleagues‘ complaints or problems to supervisors.

水療芳療師須取得專業芳療師執照。透過特別規劃的芳療按摩療程為顧客提供沉靜放鬆的體驗。顯示薪資為固定基本薪資，課程/銷售10％-15％獎金另計。 1. 負責提供高品質的身體按摩療程；為顧客帶來舒緩、沉靜且恢復活力的體驗。 2. 依照營運標準規範準備芳療室，並確保水療與健身房的各項設施皆在開放時間前準備完畢以供使用。 3. 於營業結束後檢查芳療室。確實維持整潔，關閉電燈與空調。將門窗上鎖，關閉蒸氣機與水龍頭。清潔精油機並確實熄滅每一顆蠟燭。 4. 確保水療中心內的各項設施、器具以及產品皆維持最高品質的衛生與清潔。 5. 在療程開始前妥善準備過程中所需的各項備品，以確保為顧客提供一個完整且不受打擾的體驗。 6. 為顧客介紹各項芳療產品、服務以及療程方案。針對顧客的歷史紀錄、喜好或需求提出建議，並當場示範或展示樣品。 7. 為顧客講解介紹各項水療設施的使用方法。熟悉部門的標準作業流程以及酒店規範。 8. 處理各項顧客需求並即時將問題和訴願回報給樓層主管。 9. 創造一個積極且和諧的工作環境，並與同事們保持良好的關係。 10. 依照主管的指示參加並協助各項培訓課程。 11. 嚴格遵守各項酒店規範以及標準作業流程。 The Spa Therapist is a certified professional in performing body massage treatments. The individual is responsible for providing peace and relaxation experiences to guests through specially curated massage treatments. The displayed salary is the fixed base salary, with course bonuses calculated separately. 1. Responsible for providing the highest quality of body massage; bringing peace, calm, and rejuvenating treatments to our guests. 2. Ensures that Spa Suites are set up as per operating standards and that all Spa & Wellness facilities are ready to operate before official opening hours. 3. Perform shift closing checks on Spa Suites. Ensures that they are kept in a clean and tidy condition; turns off lights, and air conditioners. Secure all doors and windows, and ensure that steam machines as well as water faucets are switched off. Oil burners must be taken to the prep area for cleaning and candles must not be left burning. 4. To maintain the highest level of cleanliness and hygiene of the product, equipment, and spa facilities. 5. Ensures that all treatment supplies and guest amenities are prepared before starting treatments to ensure a smooth and undisturbed session for the guests. 6. Introducing guests to spa products, services, and treatment packages. Make recommendations based on the guest’s profile, preferences, or professed needs, hold live demonstrations, and offer samples. 7. Assists guests in the orientation and use of the spa facilities. Be familiar with the department’s standard operating procedures and hotel policies. 8. Assists guests in providing information and addressing inquiries relating to the Spa Menu and or hotel facilities. Provide guests with directions and escort them to their destination. 9. Contribute to creating a positive and harmonious work environment and maintain good relations with all colleagues. 10. Attend and assist in training sessions as directed by managers or supervisors. 11. Adhere strictly to all standard operating procedures and policies set by the hotel.

水療領檯 迎接及歡迎顧客進入水療及健身房。負責療及健身房預訂、引導顧客及介紹環境。 1.以微笑、眼神交流和友善的問候來歡迎和感謝顧客，並儘可能地使用顧客的姓名稱呼他們。 2.接聽電話並接受預訂，詢問並記錄顧客的喜好或任何特殊需求，將此資訊分享給相關人員或主管。 3.準確地記錄所有預訂，登記各項特殊需求並傳達給相關同事，以提供最高水準的水療及健身體驗。 4.隨時掌握酒店日常服務、活動、促銷等最新資訊。若有任何變更，需向團隊成員更新以確保顧客收到最新資訊。 5.了解各項水療及健身房服務內容及促銷活動。積極推銷各式優惠，盡可能提高營收。 6.關懷候位的顧客並向他們介紹酒店服務和相關資訊。 7.積極傾聽並回應顧客的詢問、疑慮和需求。 8.透過陪同、文字解釋、或在紙上寫下指示等方式來協助任何殘障人士（如視力、聽力或肢體障礙）。 9.執行水療及健身房開店與閉店的職務，包含收納及拆卸物品、清潔設備與區域、正確存放設備、補充備品、關燈、鎖門及完成日常清潔清單。 SPA Receptionist welcome and greet guests entering the spa and wellness center. Responsible for spa and fitness center bookings, guiding guests, and introducing the facilities. 1.Welcome and thank guests with a smile, eye contact, and friendly greetings, using the guests’ names whenever possible. 2. Answer phone calls and take reservations, inquire about and record guest preferences or any special requests, and share this information with the relevant staff or supervisor. 3. Accurately record all reservations, register special requests, and communicate them to the relevant colleagues to provide the highest level of spa and fitness experience. 4. Stay up-to-date on daily hotel services, activities, promotions, and other relevant information. If any changes occur, ensure the team is updated to ensure guests receive the latest information. 5. Be knowledgeable about all spa and fitness center services and promotions. Actively promote various offers to increase revenue. 6. Show care for waiting guests and introduce hotel services and relevant information to them. 7. Actively listen and respond to guests‘ inquiries, concerns, and needs. 8. Assist guests with disabilities (e.g., visual, hearing, or mobility impairments) by accompanying them, explaining things in writing, or giving written instructions. 9. Perform opening and closing duties for the spa and fitness center, including storing and disassembling items, cleaning equipment and areas, properly storing equipment, restocking supplies, turning off lights, locking doors, and completing daily cleaning tasks.

泳池接待員負責泳池的日常清潔與維護。亦負責協助顧客服務、安全以及回覆任何與泳池其設備的相關諮詢。 1. 維持泳池最高品質的清潔、舒適及狀態。 2. 執行泳池營業開始和結束的日常職務，包含設置、維護、收納與清潔。 3. 即時向主管回報任何待修繕的事物，確保在營業時間之前泳池皆無任何缺陷。 4. 幫助顧客了解泳池的安全使用方法。熟悉部門的標準作業流程以及酒店規範。 5. 隨時掌握酒店日常服務、活動、促銷等最新資訊。 6. 執行泳池營業開始和結束的日常職務，包含將使用過的布巾送回洗衣房，領取乾淨的布巾，並確保其品項與數量皆正確。 7. 處理顧客的需求，並即時將任何意見或抱怨回報給主管。 8. 水上活動場所之秩序與安全檢查，預防水上意外事件的發生。 9. 救生板、救生撬等救生輔助器材予以防護救援。 10.有溺者失去知覺且停止呼吸時，進行現場急救;運動損傷進行初步處理。 11.水池清潔及水質檢測維護。 The Pool Attendant/Life Guard ensures the daily cleanliness, set-up, and maintenance of the pool area. The individual is responsible for guests‘ safety and attending to any inquiries about the pool facilities. 1. Maintain the highest quality of cleanliness, comfort, and condition of the swimming pool. 2. Carry out daily operations at the swimming pool, including setup, maintenance, storage, and cleaning, at the beginning and end of opening hours. 3. Report any items in need of repair to the supervisor immediately, ensuring that the pool is free of defects before opening. 4. Assist customers in understanding safe swimming pool usage. Be familiar with department standard operating procedures and hotel regulations. 5. Stay informed about the latest hotel services, events, promotions, etc. 6. Carry out daily operations in the gym/spa, including sending used towels to the laundry, picking up clean towels, and ensuring the correct quantity and items are provided. 7. Handle customer needs and report any feedback or complaints to the supervisor immediately. 8. Monitor the order and safety of water activities and prevent water accidents. 9. Provide protective rescue equipment, such as lifeguard boards and rescue sleds, for emergency situations. 10. Perform on-site first aid if a drowning victim loses consciousness and stops breathing; provide initial treatment for sports injuries. 11. Clean the pool and maintain water quality through regular testing and maintenance.

健身房教練須具備相關專業證照，負責健身房的日常清潔與維護。亦負責協助顧客服務、安全以及回覆任何與健身房其設備的相關諮詢。 1. 維持健身房最高品質的清潔、舒適及狀態。 2. 執行健身器材包含設置、維護、收納與清潔。 3. 即時向主管回報任何待修繕的事物。 4. 幫助顧客了解健身器材的安全使用方法。熟悉部門的標準作業流程以及酒店規範。 5. 隨時掌握酒店日常服務、活動、促銷等最新資訊。 6. 處理顧客的需求，並即時將任何意見或抱怨回報給主管。 7. 健身器使用之秩序與安全檢查，預防意外事件的發生 8.為顧客介紹各項健身課程方案。針對顧客的歷史紀錄、喜好或需求提出建議，並當場示範或展示樣品。 9. 創造一個積極且和諧的工作環境，並與同事們保持良好的關係。 10. 依照主管的指示參加並協助各項培訓課程。 11. 嚴格遵守各項酒店規範以及標準作業流程。 The fitness instructor must hold relevant professional certifications and be responsible for the daily cleaning and maintenance of the gym. Additionally, they are responsible for assisting with customer service, safety, and responding to any inquiries related to gym equipment. 1. Maintain the highest quality of cleanliness, comfort, and condition in the gym. 2. Handle gym equipment setup, maintenance, storage, and cleaning. 3. Report any items in need of repair to the supervisor immediately. 4. Assist customers in understanding the safe use of gym equipment. Be familiar with department standard operating procedures and hotel regulations. 5. Stay informed about the latest hotel services, events, promotions, etc. 6. Address customer needs and report any feedback or complaints to the supervisor immediately. 7. Monitor the order and safety of gym equipment usage, preventing accidents. 8. Introduce various fitness class programs to customers. Offer suggestions based on customer history, preferences, or needs, and demonstrate or showcase samples on the spot. 9. Create a positive and harmonious work environment and maintain good relationships with colleagues. 10. Attend and assist with various training courses as directed by the supervisor. 11. Strictly adhere to all hotel regulations and standard operating procedures.

Responsible for coordinating and overseeing all hotel operations in the absence of the General Manager or designated during nights. The principal responsibility is the safety and security of guests and ensuring the accurate and timely completion of the night audit function during the hours of 11 pm-7 am. 1. Conduct inspections of the front of house and back of the house during the shift, including Front Office, Housekeeping, Lobby, Food and Beverage Outlets, Public Areas, and Car Parking. 2. Build strong relations with all guests, noting special attention to the hotel‘s VIPs and return guests to ensure long-lasting guest loyalty. 3. Handling complaints and resolving service ‘Glitches‘, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved promptly to guests‘ satisfaction. 4. Efficient check-in and check-out process. 5. Maintain own cash float and correct banking. 6. Update Guest History Maintenance. 7. Staff Supervision of Night staff: Contractors; Porters, Cleaners, Room Service and works with Human Resources to ensure their performance is effectively managed 8. Oversees the Night Audit Function. 9. Compete against a standard of excellence by setting high-performance standards and pursuing aggressive goals. 10. Strive for constant improvements take responsibility for achieving business results and persevere despite obstacles. 11. Diagnose problems and thoroughly analyze information to guide decision-making. 12. Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions. 13. Build and maintain positive relationships with all internal customers and guests to exceed their needs. 負責在總經理或夜間指派主管不在的情況下協調和監督所有酒店運營。主要責任是客人的安全和保障，並確保在晚上 11 點至早上 7 點期間準確及時地完成夜間稽核工作。 1.輪班期間檢查前廳和後廳，包括前廳、客房部、大廳、餐飲店、公共區域、停車場。 2.與顧客建立緊密的關係，辨識任何特殊需求的顧客、回訪客和 VIP，以建立長久的顧客忠誠度。 3.處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 4.高效率的入住和退房流程。 5.維持自己的現金流動和正確的銀行業務。 6.更新訪客歷史記錄維護。 7.夜間工作人員的員工監督：承包商；搬運工、清潔工、客房服務人員並與人力資源部合作，確保他們的績效得到有效管理。 8.監督夜間稽核工作。 9.透過設定高績效標準和追求進取的目標，與卓越標準競爭。 10.努力不斷改進，為實現業務成果承擔責任，克服障礙堅持不懈。 11.診斷問題並徹底分析資訊以引導決策。 12.在得出結論時評估和吸收關鍵資訊並做出合乎邏輯的、有效的決策。 13.與所有內部客戶和客人建立並維持積極的關係，以超越他們的需求。

嘉佩樂顧客服務專員於外線和內線電話過程中為顧客、酒店和團隊成員提供卓越的客戶服務，並且在緊急情況下，必須完全了解酒店的政策和程序。 1. 預測、辨識並回應個別顧客的需求包括但不限於餐廳、客房和/或水療預訂 2. 回答各項關於酒店設施與服務、合作的航空公司、當地景點、酒店位置等的詢問。 3. 及時且準確地將各項顧客需求傳遞給適當的部門或同事。 4. 準確且有效率地將各項資訊登錄至系統。 5. 向特定部門或人員傳達相關顧客資訊。 6. 嚴格遵守所有部門政策、工作場所安全和酒店制定的安全程序。 7. 報告任何客戶投訴及解決服務問題，並將所有反饋登錄在系統中，確保問題及時解決，令客人滿意。 8. 嚴格遵守處理緊急事件的標準政策和工作程序。 9. 維持與團隊和其他部門的積極和諧關係。 10. 參加培訓課程，並向上級或經理提供建議或反饋，以改善業務運營。 11. 尊重並機智性處理員工和/或客人的敏感和/或隱私相關資訊。 12. 確保工作區域始終保持整潔有序。 The Capella Connects Agent provides guests, hotels, and fellow team members with exceptional customer service handling both internal and external phone calls. The individual must have a complete understanding of hotel’s policy and procedure in case of emergency situations. 1. Provide responses while anticipating and recognizing individual guest needs, which includes but not limited to restaurant, room and/or spa booking 2. Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc 3. Pass on requests in a timely and accurate manner to appropriate colleagues 4. Input and access data in computer with accuracy and efficiency 5. Communicate pertinent guest information to designated departments/personnel 6. Ensure adherence to all departmental standard operating policies and procedures. 7. Handle and report any service ‘Glitches’ and report it under the appropriate system, resolve the issue and ensure that corrective actions and service recovery follow ups are action upon in a timely manner. 8. Strictly abides by standards policies and procedures governing cases of emergency situations. 9. Maintain a positive and harmonious relationship with the team and other departments. 10 Attend training sessions and provide suggestions or feedback to supervisors or managers for operational improvement. 11. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. 12. Ensures that working area is kept organized and clean at all times.

協助領班廚師製作負責區域餐點，確保所製作的各項餐點品質穩定且符合水準，遵從嘉佩樂標準規範來提供專業、有禮、高效且靈活的服務，以大幅提升員工滿意度。 1.遵循嘉佩樂酒店的規範，生產穩定且高品質產品，並提供專業、有禮、高效且靈活的服務。 2.擁有完整的工作知識和技能，能夠監督、糾正並展示各項職責以確保其符合標準。 3.維持廚房的一貫標準並遵循該廚房所規範的準則。 4.於日誌中回報每日產能以及任何問題，包括損壞和破損。 5.遵循酒店的標準作業流程。 6.執行所屬廚房的開始及結束營業的作業流程。 7.確保工作場所及週邊區域維持整潔有序，並遵守食品安全的標準作業流程。 8.減少損壞或浪費。 9.以有禮且有效率的方式處理員工需求，並向主管報告任何顧客投訴或問題。 Assist the chef de partie in preparing meals for the assigned area., produce a consistent, high-quality product, and ensure a courteous, professional, efficient, and flexible service consistent with the Capella Standards Policies & Procedures to maximize colleagues‘ satisfaction. 1. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 2. To have a full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard set. 3. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 4. Report in the logbook all productions and problems daily including spoilage and breakage. 5. Follow the SOP‘s of the hotel. 6. To perform opening and closing procedures established for the Place of Work as assigned. 7. To ensure that the Place of Work and surrounding area are kept clean and organized at all times and follow food safety SOPs. 8. To reduce spoilage and wastage. 9. To handle colleagues‘ inquiries courteously and efficiently and report colleagues‘ complaints or problems to supervisors.

宴會廳/客房大夜服務主任將協助宴會廳/客房服務經理在其負責區域內協調並分配職務，為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助宴會廳/客房服務經理協調並分配職務，以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督宴會廳/客房服務開始與結束的工作流程。 4.協調所屬工作區域內的職務，確保服務順利進行。 5.處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務，並在必要時協助輪班。 The Banquet/In Room Dining Night Shifr Supervisor assists the Banquet/In Room Dining Manager in the coordination and delegation of tasks within the assigned working station/sector, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists Banquet/In Room Dining Manager in coordinating and delegating daily tasks to deliver an exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shifts. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.

宴會廳/客房服務主任將協助宴會廳/客房服務經理在其負責區域內協調並分配職務，為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助宴會廳/客房服務經理協調並分配職務，以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督宴會廳/客房服務開始與結束的工作流程。 4.協調所屬工作區域內的職務，確保服務順利進行。 5.處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務，並在必要時協助輪班。 The Banquet/In Room Dining Supervisor assists the Banquet/In Room Dining Manager in the coordination and delegation of tasks within the assigned working station/sector, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists Banquet/In Room Dining Manager in coordinating and delegating daily tasks to deliver an exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shifts. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.

2025/9全新開幕，業界首創獨棟三層酒吧，每層有獨特主題，不同風格，歡迎加入! https://capellahotels.com/en/capella-taipei/the-glasshouse 酒吧主任將協助酒吧副理在其負責區域內協調並分配職務，為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助酒吧副理協調並分配職務，以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督宴會廳/客房服務開始與結束的工作流程。 4.協調所屬工作區域內的職務，確保服務順利進行。 5.處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務，並在必要時協助輪班。 The Bar Supervisor assists the Bar Assistant Manager in the coordination and delegation of tasks within the assigned working station/sector, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists Bar Assistant Manager in coordinating and delegating daily tasks to deliver exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shifts. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.