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  • 4/6
  • 技術員
  • 高雄市前鎮區
  • 宗泰科技工程股份有限公司
  • 工作經歷不拘,學歷不拘,月薪 35,000~40,000元0 ~ 10 人次主動應徵
  • 1.從事新建大樓弱電監控系統工程。 2.工地現場穿線、安裝、測試等相關工作。 3.弱電、寬頻施工相關經驗一年以上。 4.工作地點除公司外,須到工地現場作業,工地地點高屏地區。 5.另論件計酬,有額外績效獎金。 6.具備獨立工作能力時,可選擇轉任公司代工小包,按件計酬挑戰個人年收入。

  • 4/6
  • 資訊系統技術支援及維護工程師(林口)( 有資歷者更佳)
  • 新北市林口區
  • 謙太科技股份有限公司(IBM, EMC, NetApp, HP, Dell, Quantum, OverLand Data)
  • 3年以上工作經歷,學歷不拘,月薪 36,000~0元0 ~ 10 人次主動應徵
  • 1. 伺服器、儲存系統、網路設備、備份系統,異地備援解決方案及機房設備,規劃、維護及維修相關服務,有很多的發展和學習機會。 2. 歡迎對相關資訊系統、高階軟硬體設備、系統架構有興趣者,可以討論未來合適的發展方向,我們希望培養可以獨立運作又全方位的資訊顧問。 3. 具有相關經驗者,各類專業認證者,可以優先面試、錄用。 *意者可直接電洽 邱經理 0937-845-542、施小姐 0912-084-924、林經理 0952-378-885 或 email to hr@gentak.com.tw

  • 4/6
  • CNC車床技術員
  • 台中市太平區
  • 龍池開發企業有限公司
  • 1年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • 1.不銹鋼閥類零件加工 (CNC中心機操作,車床操作) 2.程式設計 3.立式/卧式/龍門機械技術操作

  • 4/6
  • (竹北市 ) 電子基礎應用工程師 (薪水3萬4千元起)(另有津貼等福利)
  • 新竹縣竹北市
  • 揚光科技有限公司
  • 1年以上工作經歷,學歷不拘,月薪 34,000~0元0 ~ 10 人次主動應徵
  • 1. 協助光學儀器設備交貨與安裝 2. 客戶端進行量測軟體及設備操作相關教育訓練 3. 客戶端光學儀器保養作業 4. 設備基本維護 5. 協助主管整理技術資料

  • 4/6
  • EE 硬體研發工程師
  • 新北市泰山區
  • 亦捷科際整合股份有限公司
  • 4年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • 1. 規劃及執行硬體電路設計、系統整合、除錯與測試 2. 與團隊合作、鑑定、確認及解決相關研發的問題。 3. 提供電子方面的技術協助和解決方法。 4. 產品工程規格書寫。 5. 協助業務單位瞭解客戶需求。 6. 協助RMA不良解析 7. 新技術研讀與創意開發 8. 其他主管交辦事項

  • 4/6
  • 農業機器維修技師
  • 雲林縣元長鄉
  • 長谷昌有限公司
  • 2年以上工作經歷,學歷不拘,月薪 38,000~47,500元0 ~ 10 人次主動應徵
  • 農業機械保養零件更換、機器組裝及檢修 主管交辦事項。

  • 4/6
  • [雲林林內]設備維修工務人員(月薪35000元起~50000元)
  • 雲林縣林內鄉
  • 龍宏農產食品加工廠(龍宏醬業有限公司)
  • 工作經歷不拘,學歷不拘,月薪 35,000~50,000元0 ~ 10 人次主動應徵
  • 本職務主要為機械設備操作與基本保養維護,應徵人員要懂基礎水電、電機。 1. 定期維護、保養生產設備機台,並進行故障排除、異常分析與追蹤處理。 2. 規劃生產設備之操作順序,以便正確使用設備,進而提升生產效率。 3. 建立、管理並撰寫設備的標準使用規範。 4 .其他相關主管交辦事項。

  • 4/6
  • 消防水電技工(歡迎來電洽詢)
  • 高雄市小港區
  • 韶祥企業有限公司
  • 2年以上工作經歷,高中職學歷,日薪 1,800~0元0 ~ 10 人次主動應徵
  • 我們是一家消防工程的專業公司,致力於提供高品質的消防系統安裝與維護服務。我們的主要客戶涵蓋各類建築物、工業場館及公共設施,為客戶打造安全穩固的消防設施。 工作內容: 1. 負責安裝各類消防設備,包括消防警報系統、滅火系統及相關配件。 2. 執行水電及消防設備的定期檢查與維護,確保系統運行正常並符合法規要求。 3. 負責消防設備的檢修申報工作,嚴格遵循檢修作業流程。 4. 進行配管與配線工程,依照設計圖進行系統施工與接線。 5. 定期測試消防系統性能,確保符合安全標準與規範。 6. 熟練使用相關工具與儀器,確保工作效率與安裝精準度。 7. 協助編製相關施工與保養紀錄,並提供技術建議以提升使用安全性。 待遇說明: - 依工作經驗及技術能力調薪。 - 面試詳談具體條件。 - 公司提供完善的勞保、健保與團體保險。 備註: - 本職務需要定期進入中鋼與台電施工場地。 歡迎您加入我們的專業團隊,與我們攜手為安全環境而努力!請立即投遞履歷,期待您的加入!

  • 4/6
  • 專案工程師(台北)
  • 台北市內湖區
  • 德源資訊科技有限公司
  • 工作經歷不拘,學歷不拘,月薪 35,000~45,000元0 ~ 10 人次主動應徵
  • 我們是一間專注於政府機關及大型企業的資訊公司,致力於為不同企業及用戶提供專業硬體與軟體技術解決方案,助力客戶提升業務效能及創新能力。 💼【專案工程師(台北)】我們正在找你! 想要在專案管理的旅程上挑戰自我嗎?來吧,這裡就是你施展才華的大舞台! 🚀 加入我們,你將會 1. 跟進各項專案的安裝及執行,與客戶進行需求仔細溝通,確保每件專案順利進行。 2. 掌握系統映像檔的製作和部署,整理並維護技術文檔,撰寫容易執行的標準作業流程。 3. 建立專案計畫、分配資源,並精準掌握時間與預算,不讓任何一分一秒浪費! 4. 協調團隊合作,調派工程師資源,高效完成任務分配。 5. 管控專案風險,追蹤問題根源,提出有效解決方案並執行改進措施。 6. 使用技術工具進行詳盡的系統測試,提供日後操作指導,抓住並排除潛在問題。 7. 全程監控專案數據及效能,撰寫總結報告並提出改進建議,讓未來一次比一次更好。 8. 學習公司產品與電腦設備的專業知識,隨時準備為內外部提供技術支援。 ✨【Why Us?】 在這裡,您不僅是專案的核心推動者,更可以深耕電腦通訊產業!我們欣喜於用您的熱情和專業,一起為企業帶來創新解決方案!🌟 不要猶豫,今天就是改變未來的最佳時機!立即投遞履歷,我們期待與您攜手共創輝煌!

  • 4/6
  • 【國泰集團】機電工程師(桃園)
  • 桃園市龜山區
  • 霖園公寓大廈管理維護【股】
  • 工作經歷不拘,學歷不拘,月薪 39,000~0元0 ~ 10 人次主動應徵
  • 無論你是剛畢業的新鮮人,或已具備相關經驗,期待累積專業與紮實現場經驗的你, 在這裡,我們提供的不僅是一份機電工程師的工作,更是一段可以深耕大樓管理、累積現場經驗的職涯旅程。 ★現在,就是你職涯發光的起點! 歡迎加入【霖園管理維護 × 國泰地產集團】,與我們一同打造更安全、舒適、值得信賴的空間環境! 【你的工作內容】 ◎進行大樓設施設備之巡檢、點檢及異常通報 ◎協助保養與修繕工程之發包、廠商管理及施工追蹤 ◎處理各項維修案件,並紀錄回報結果與改善建議 ◎協助租戶設備問題排除與技術諮詢 ◎記錄工程與保養項目,彙整表單與行政資料 ◎支援其他現場工作及任務編組事項 【你將累積的能力】 ◎熟悉建築機電設施(如:空調、水電、消防等)之維護與管理 ◎養成設備巡檢、異常判斷與修繕流程規劃的能力 ◎熟悉大樓物管資訊系統,強化紀錄與文件管理習慣 ◎培養與廠商、租戶間良好溝通協作與問題解決的經驗 【你未來的職涯發展方向】 不只看重你的技術能力,更重視你成為案場管理者的潛力。 未來你將有機會從機電維護專才,邁向全方位的大樓物業管理者並從中培養: ◎整棟大樓案場維運與管理 ◎大樓人員管理與領導能力 ◎客戶關係經營能力 【我們希望你是這樣的夥伴】 ◎細心負責,對設備維護與現場安全高度敏感 ◎邏輯清晰,具備紀錄整理與問題排除的能力 ◎面對緊急狀況能穩定應對,具備現場判斷與溝通技巧 ◎願意學習各式設備操作與管理技術,追求專業成長 【我們期待你具備這些技能】 ◎擁有基本機電設備知識或技術背景(電機、空調、水電、機械等) ◎熟悉文書處理或基本系統操作 ◎具備設備、機電維護或物業管理相關經驗者佳(無經驗也歡迎!) 如果你正在尋找一個從現場到系統、從維運到管理,都能學以致用、持續成長的舞台, 歡迎投遞履歷,期待與你進一步交流~

  • 4/6
  • 製程部主管 Field Process Engineer Manager - 美國亞利桑那 (濕蝕刻 Clean、蝕刻 Etch、薄膜沉積 Thin Film)
  • 亞利桑那州
  • 科林研發股份有限公司(Lam Research)
  • 8年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • This position manages the day-to-day operations of the site technology team, including people management. The position will lead the team to provide technology expertise to support penetration and defense strategies. Manage technical resources to secure, explore and win application market share. **This position will be assigned to work in Arizona, USA, after one year training in Taiwan. ** Job Duties and Responsibilities (70%) • Manage day-to-day operations of the Field Process team to ensure smooth execution and alignment with business objectives. • Understand key customers’ technology roadmaps, process flows, inflection points, requirements, and business challenges; identify opportunities where the company can add value. • Represent the company professionally to customers, develop and maintain strong relationships, and ensure continued customer satisfaction with process solutions and initiatives within the assigned territory or function. • Collaborate with customers to identify business opportunities by: o Understanding customer needs. o Positioning the company’s product and technical value. o Working with the Account team to develop penetration and defense strategies. o Coordinating with the Global Product Group on product demonstrations. • Manage penetration and defense projects by: o Supporting the Account team in project strategy development. o Driving local and corporate teams to execute projects within committed timelines and resources. o Managing competency and manpower resources. o Engaging and managing customer relationships throughout the project lifecycle. • Serve as a trusted subject matter expert and partner to customers (internal and external), delivering technical solutions that enhance customer perception of the company. • Provide regional technical leadership for processes, including resolving customer issues, improving productivity, and supporting installation activities. • Work closely with Product Groups and Account Teams to drive technical solutions and ensure compliance with escalation policies. • Ensure safety compliance by identifying hazardous environments and providing ongoing safety training to the engineering team. • Perform other duties as assigned by the immediate supervisor. People Management (30%) • Direct and supervise day-to-day work and projects of direct reports. • Manage competency and manpower resources within the team to meet customer needs. • Oversee annual performance management and development exercises for direct reports. • Drive training and development initiatives for team members. • Mentor high-potential personnel to build a stronger team and create growth opportunities for qualified internal candidates.

  • 4/6
  • 製程工程師 Field Process Engineer - 高雄 (濕蝕刻 Clean、蝕刻 Etch、薄膜沉積 Thin Film)
  • 高雄市左營區
  • 科林研發股份有限公司(Lam Research)
  • 工作經歷不拘,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • 請同時至此投遞: https://careers.lamresearch.com/careers/job/1099551045043 Technical 1. Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems. 2.Setup and complete experiments, collect data and generate reports for both internal and external distribution. Will develop new processes for new applications at customer sites on existing Lam equipment. 3.Initiates escalations, quality investigations and PRs. Developing relationship with process engineers in other regions, especially those running like applications. 4. Performs application related Project Management, which includes -Plan, conduct and technically direct moderately complex projects. - Define problems and objectives, develop approach, analyze results and provide recommendation for new and existing Lam equipment. 5.Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges. 6. Design and complete DOE evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades. 6. Develop new processes for small variants to existing customer applications. 7. Present technical and marketing materials to a high standard. 8. Any other duties as assigned by the immediate supervisor. Customer Relation 1. Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands 2.Professionally represent the company to the customer. 3.Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified. 4. Can support process projects and manage customer and product group to drive to closure Leadership 1. Provide technical instruction and mentoring for Engineer levels 1 and 2. *請檢附英文履歷**請載明多益成績*

  • 4/6
  • 製程工程師 Field Process Engineer - 南科 (濕蝕刻 Clean、蝕刻 Etch、薄膜沉積 Thin Film)
  • 台南市新市區
  • 科林研發股份有限公司(Lam Research)
  • 1年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • Technical 1. Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems. 2.Setup and complete experiments, collect data and generate reports for both internal and external distribution. Will develop new processes for new applications at customer sites on existing Lam equipment. 3.Initiates escalations, quality investigations and PRs. Developing relationship with process engineers in other regions, especially those running like applications. 4. Performs application related Project Management, which includes -Plan, conduct and technically direct moderately complex projects. - Define problems and objectives, develop approach, analyze results and provide recommendation for new and existing Lam equipment. 5.Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges. 6. Design and complete DOE evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades. 6. Develop new processes for small variants to existing customer applications. 7. Present technical and marketing materials to a high standard. 8. Any other duties as assigned by the immediate supervisor. Customer Relation 1. Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands 2.Professionally represent the company to the customer. 3.Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified. 4. Can support process projects and manage customer and product group to drive to closure Leadership 1. Provide technical instruction and mentoring for Engineer levels 1 and 2. *請檢附英文履歷**請載明多益成績*

  • 4/6
  • 製程工程師 Field Process Engineer - 竹科受訓,2027年派駐台中 (蝕刻 Etch、薄膜沉積 Thin Film)
  • 新竹市
  • 科林研發股份有限公司(Lam Research)
  • 工作經歷不拘,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • Location in Hsinchu, prepare for TSMC F25 in Taichung in 2027 ~ 2029 Technical 1.Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems. 2. Setup and complete experiments, collect data and generate reports for both internal and external distribution. 3. Design and complete DOE (Design of Experiments) evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades. 4.Develop new processes for small variants to existing customer applications. 5. Conduct experiments and tests, collect and analyze data and generate reports for both internal and external distribution. 6. Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges. 7. May develop new processes for small variants to existing customer applications. 8. May recommend / initiate escalations and quality investigations. 9. Present technical and marketing materials to a high standard. 10. Any other duties as assigned by the immediate supervisor. Customer Relation 1. Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands. 2. Professionally represent the company to the customer. 3.Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified. 4. Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc.) in good working condition, accounted for and secure. 5. Can support process projects and manage customer and product group to drive to closure. *請檢附英文履歷**請載明多益成績*

  • 4/6
  • 實驗助理工程師 Process Technician (大夜或小夜班) - 竹科/龍潭
  • 新竹市
  • 科林研發股份有限公司(Lam Research)
  • 工作經歷不拘,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • Responsibilities Process Technician will actively support process development and other R&D work carried out by Lam Research team at Taiwan Technology Center (TTC). The work will be performed in TTC cleanroom and will involve operation of various process and metrology tools used for device manufacturing which may include processes such as sample preparation, plasma etch, wet clean, associated metrology and inspection. 1. Supports Process Engineers in routine preparation for wafer tests, data collection and sample submissions 2. Operates etch, wet clean and metrology processing equipment with use of recipes defined by engineering team 3. Provides technical assistance to process development carried out by R&D team 4. Processes test runs and prepares records, charts, and schematics of results for presentation to engineering

  • 4/6
  • 資深Java工程師 Sr. Java Engineer - Hsinchu GD5
  • 新竹市
  • 科林研發股份有限公司(Lam Research)
  • 10年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • 【本職缺僅接受科林研發官方網站投遞】 請至科林研發官方網站投遞個人履歷表,此職缺履歷登錄網址: https://careers.lamresearch.com/careers?start=0&pid=1099540111912&sort_by=timestamp We are seeking a team player who can be part of a software development team, while being able to effectively communicate with cross-functional and global teams. Candidate should be adaptable, open to learning and eager to contribute to collective goals. What You‘ll Do • Design, develop, troubleshoot, and debug software programs for enhancements and new products. • Implement new customer requirements and features in our existing application. • Maintain and enhance existing code base by investigating and resolving problem areas. • Demonstrate, clearly communicate, and present solutions through clear documentation, flowcharts, and well-structured code. • Collaborate with cross functional teams to design and develop software programs.

  • 4/6
  • 設備工程師 Lab Service Engineer - 龍潭 (蝕刻 Etch)
  • 桃園市龍潭區
  • 科林研發股份有限公司(Lam Research)
  • 3年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • As a Laboratory Service Engineer at Lam, you‘re a pivotal force in maintaining and upgrading equipment in our applications lab. It’s not the typical lab; you’ll be hands-on with state-of-the-art equipment performing maintenance, troubleshooting, and calibration. You‘ll support innovative equipment providing installation and documentation, making you an integral part of our technology‘s success. In this role, you will contribute to concept and feasibility hardware to enhance current and develop next generation of semiconductor equipment for our customers. - Operate in an R&D environment performing preventative and corrective maintenance, troubleshooting, upgrades, and calibrations on equipment. - Diagnose and repair mechanical, electromechanical, electronic, and vacuum equipment. - Ensure safe handling of hazardous gas and liquid materials using required Personal Protective Equipment. - Partner with cross-functional teams – including process development, hardware, and software engineering – on R&D activities, customer demos, and supporting equipment. - Install and provide support for prototype equipment, developing procedures and documentation. - Maintain alignment on priorities across tasks that vary from dynamic to consistent with clear and proactive communications. Minimum Qualifications: Bachelor‘s degree in a technical field with 5+ years of experience; or Associates degree in a technical field or equivalent military training with 7+ years of relevant experience; or equivalent work experience. Preferred Qualifications: - Experience troubleshooting electrical, electro-mechanical, fluidic systems, and vacuum systems. - Proficient use of a variety of hand tools and electronic test equipment for maintenance, repair, and assembly tasks. - Capable of working in a cleanroom environment, wearing personal protective safety equipment, or cleanroom suit. - Semiconductor industry experience or understanding of Lam products is a plus.

  • 4/6
  • 設備工程師 Field Service Engineer - 嘉義
  • 嘉義縣太保市
  • 科林研發股份有限公司(Lam Research)
  • 1年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • 【請同時至科林研發官方網站投遞履歷】 此職缺履歷登錄網址: https://opportunities.lamresearch.com/job-invite/191654/ Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision 8. Perform other related duties as assigned by senior FSE / supervisor Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site

  • 4/6
  • 設備工程師 Field Service Engineer - 高雄路竹 (Etch)
  • 高雄市路竹區
  • 科林研發股份有限公司(Lam Research)
  • 工作經歷不拘,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • *具備EI、Coding能力佳 Technical 1. Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. 2. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4. Maintain records and reports to coordinate activities between Lam and the customer. 5. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6. Transparently discuss opportunities and challenges with customer to increase trust. 7. Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

  • 4/6
  • RPS (Regional Product Support Engineer) - Taichung (Etch)
  • 台中市西屯區
  • 科林研發股份有限公司(Lam Research)
  • 5年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • As a Regional Product Support Engineer at Lam, you’re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam‘s valued customers. Responsibilities: Technical: - Communicates as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions. - Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems and process related productivity issues. - Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. - Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. - Partner with the Account Team and Product Group to present to customers the problem statement, identified root causes and getting buy-in on proposed solutions - Identifies and communicates opportunities for installed base performance improvements within a customer site/account through hands on and or installed based performance data collection/analysis - Drives required actions at the customer site to resolve escalations and prevent repeat problems - Participates in the review of procedures, processes and tool design impacting development activity. - Manages projects and provides reports to management to deliver the desired result. Leads customer escalation meetings. - Understands how and has the capability to escalate within management when help is needed. Leadership: - Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. - Mentors field engineers and designs or leads training sessions. Customer Relation: - Provides support to customer/users where the product is highly technical or sophisticated in nature. - Develops customer confidence through credible recommendations and an understanding of the customer‘s perspective to support sales, service and revenue. Qualifications: - MS. with 3 years of relevant work experience or BS with 5+ years of work experience - Ability to read and work from electrical and mechanical schematics, diagrams and interpret operation manuals - Ability to use computer applications, including data analysis tools, word processing, spreadsheet, and presentation software. - Ability to provide quality remote and on-site escalation support and escalation management. - Ability to troubleshoot technical problems and coordinates multiple technical tasks. - Ability to establish and maintain cooperative working relationships with co-workers and customer and adhere to customer rules and policies regarding worksite behavior and safety. - Domestic and International travel is required based on business need.

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