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  • 4/6
  • Inventory Specialist -新竹/ 龍潭
  • 新竹市
  • 科林研發股份有限公司(Lam Research)
  • 2年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • Job Responsibilities: Ensures security and accountability of inventory through transaction documentation, process and procedure verification, and system review. Develops and executes replenishment strategies; conducts physical inventories and leads cycle counts. Analyzes and, when able, corrects cycle count discrepancies. Audits incoming and outgoing shipments to assure quality and accuracy. Compiles and documents all transactions for data entry.

  • 4/6
  • RPS (Regional Product Support Engineer) - Taichung (Etch)
  • 台中市西屯區
  • 科林研發股份有限公司(Lam Research)
  • 5年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • As a Regional Product Support Engineer at Lam, you’re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam‘s valued customers. Responsibilities: Technical: - Communicates as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions. - Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems and process related productivity issues. - Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. - Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. - Partner with the Account Team and Product Group to present to customers the problem statement, identified root causes and getting buy-in on proposed solutions - Identifies and communicates opportunities for installed base performance improvements within a customer site/account through hands on and or installed based performance data collection/analysis - Drives required actions at the customer site to resolve escalations and prevent repeat problems - Participates in the review of procedures, processes and tool design impacting development activity. - Manages projects and provides reports to management to deliver the desired result. Leads customer escalation meetings. - Understands how and has the capability to escalate within management when help is needed. Leadership: - Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. - Mentors field engineers and designs or leads training sessions. Customer Relation: - Provides support to customer/users where the product is highly technical or sophisticated in nature. - Develops customer confidence through credible recommendations and an understanding of the customer‘s perspective to support sales, service and revenue. Qualifications: - MS. with 3 years of relevant work experience or BS with 5+ years of work experience - Ability to read and work from electrical and mechanical schematics, diagrams and interpret operation manuals - Ability to use computer applications, including data analysis tools, word processing, spreadsheet, and presentation software. - Ability to provide quality remote and on-site escalation support and escalation management. - Ability to troubleshoot technical problems and coordinates multiple technical tasks. - Ability to establish and maintain cooperative working relationships with co-workers and customer and adhere to customer rules and policies regarding worksite behavior and safety. - Domestic and International travel is required based on business need.

  • 4/6
  • Senior Spares Planner - Hsinchu GD5
  • 新竹市東區
  • 科林研發股份有限公司(Lam Research)
  • 6年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • Summary Seeking for a high potential Senior Spares Planner who can own key planning processes and grow into future leadership roles (Team Lead / Supervisor). Ideal for someone with strong analytical skills, initiative, and the drive to influence cross functional operations. Key Responsibilities • Build and maintain plan for every part models and forecast spare parts demand. • Analyze historical demand, validate forecasts, and adjust SPM recommendations. • Manage stocking levels, E&O, part transitions, and inventory rebalancing. • Support NPI planning, initial stocking strategies, and part lifecycle transitions. • Ensure ERP/SPM data accuracy and drive process improvements. • Lead cross-functional improvement projects involving engineering, maintenance, procurement, and warehouse operations Qualifications • Bachelor’s in Supply Chain, Engineering, business, or related field. • 6+ years in spares/service parts or materials planning. Proficient in SAP, ERP/MRP, SPM, Excel/analytics tools. Soft Skills

  • 4/6
  • Sr. spares order fulfillment specialist - Hsinchu GD5
  • 新竹市東區
  • 科林研發股份有限公司(Lam Research)
  • 5年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • Role Summary Support Lam’s spares operations by processing customer orders, coordinating deliveries, and managing returns/RMA activities to ensure timely fulfillment and strong customer experience. This role interacts with customers, sales, service, and logistics teams to maintain smooth end to end order execution Key Responsibilities • Process and fulfill spares quotations, orders, and deliveries in line with customer requests. • Expedite escalations and hot orders to meet urgent demand. • Track shipments, and ensure on time delivery. • Manage RMA transactions, returns, exchanges, and credit requests in SAP. • Maintain customer consignment programs and support billing activities. • Coordinate with 3PL and warehouse teams to resolve delivery issues and support machine down situations. Qualifications • 5+ years in customer service, order fulfillment, or supply chain preferred. • Experience with SAP or similar ERP systems. • Strong communication, organization, and multitasking abilities. • Strong English communication skills (written and spoken) to support global interactions. • Bachelor degree or above

  • 4/6
  • Senior Finance & Accounting Manager
  • 新竹市
  • 科林研發股份有限公司(Lam Research)
  • 10年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • We are seeking a highly experienced Senior Finance Manager to lead the Finance operations of the Taiwan Technology R&D Center. The ideal candidate is a hands-on leader with strong FP&A capabilities, deep expertise in SAP FI/CO, and preferably payroll management experience. Excellent communication skills in both Chinese and English are essential. In the first one to two years, the successful candidate will begin as an individual contributor, with scope expanding as proficiency and broader responsibilities are established. Key Responsibilities: Financial Planning & Analysis (FP&A) • Lead annual budget, long-range plan, and rolling forecast processes for TTC • Monitor monthly performance packs: P&L, balance sheet, cash flow, KPIs, and business driver analysis; provide clear variance commentary and risks/opportunities. • Partner with functional leaders ( TTC operation team, Global GWS & GPG Finance) to drive cost efficiency and resource optimization aligned with strategic goals. Payroll Governance & Accounting • Oversee end to end payroll governance in partnership with HR and external vendors; ensure accuracy, timeliness, and confidentiality. • Ensure compliance with Taiwan labor laws, tax and social insurance requirements; review and approve payroll adjustments, controls, and reconciliations. • Own payroll accounting (accruals, journals, reconciliations) and alignment with SAP GL; support audits and statutory filings. Financial Operations, Controls & Reporting • Manage month end close governance: review journal entries, account reconciliations, intercompany, and cost center allocations in SAP FI/CO for TTC. • Strengthen internal controls and SOX (if applicable); maintain documentation and audit-ready evidence. • Coordinate with compliance team - tax, treasury, and shared services to ensure compliance, cash discipline, and working capital optimization. Project & Controller Support • Support the Controller in executing company assigned projects in accordance with corporate policies and requirements. • Participate in cross-functional initiatives to enhance operational efficiency. Required Qualifications: • Master‘s degree in finance, Accounting, or a related field; professional certifications such as CPA or CMA are preferred. • 15+ years of progressive finance experience in FP&A, accounting, or financial operations, including 5+ years in management roles. • Strong expertise in budgeting, forecasting, compliance, SAP FI/CO, and cross functional collaboration. • Excellent communication skills in Chinese and English (written and verbal). • Experience working in foreign or multinational company operations. • Hands on leadership style with strong analytical, problem solving, and stakeholder management capabilities. • Advanced Excel (Power Query/Pivot, AI scenario modeling), PowerPoint; comfortable extracting and reconciling large data sets from SAP. • Experience in payroll accounting or payroll related processes is a plus.

  • 4/6
  • 【台科大校園博覽會現場面談】設備工程師 Field Service Engineer - 日本 (濕蝕刻 Clean、蝕刻 Etch、薄膜沉積 Thin Film)
  • 日本
  • 科林研發股份有限公司(Lam Research)
  • 工作經歷不拘,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • 將於3/27台灣科技大學校園博覽會招攬想去日本工作的同學! 若有興趣請盡速投遞! Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision 8. Perform other related duties as assigned by senior FSE / supervisor Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site **This position will be assigned to work in Japan. **

  • 4/6
  • 設備工程師 Field Service Engineer - 高雄路竹 (Deposition)
  • 高雄市路竹區
  • 科林研發股份有限公司(Lam Research)
  • 工作經歷不拘,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • Technical 1. Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. 2. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4. Maintain records and reports to coordinate activities between Lam and the customer. 5. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6. Transparently discuss opportunities and challenges with customer to increase trust. 7. Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

  • 4/6
  • Field Service Site Manager - 后里 (薄膜沉積 Thin Film)
  • 台中市后里區
  • 科林研發股份有限公司(Lam Research)
  • 8年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • Major responsibility is Micron Taiwan new tech node high peak ramping task include daily service operation, installed base performance improvement, maintain customer satisfaction, as key sponsor to lead local team and co-work with PG/CSBG/Sales to make customer and company‘s goal completed Job Duties and Responsibilities (Technical / Operational responsibilities / Performance objectives of this position) 60% of time • Represent field service head to customer, develop and maintain good customer relationship. Be accountable for service operation to achieve company goals. • Manage installed base performance of assigned functions to ensure achievement of system performance to product specifications. • Manage and direct the activities of field service and technical support required for installation, servicing and modification of company products • Co-work with sales, service team, process engineering and product group closely to support customer technical and production requirements, evaluate product performance and best solution delivery • Forecast and control I&W within ISR plan and manage the utilization of engineers for a balanced absorption result. • As bridge of customer and product group to deliver clear issue statement and support need to keep improving and demonstrating system performance, available and reliability. • Coordinate hot escalation with local and support team, manage and arrange resources to estimate down case and interruption of production • Secure zero safety EHS event with non-hazards environment and provide sufficient training and guide service team continuously. People Management (Responsibility for leading, motivating and developing staff) 40 % of time • Be responsible for training, motivation, employee development and discipline of assigned employees.

  • 4/6
  • Global Field Service Engineer Manager - 台中 (Deposition、Clean)
  • 台中市西屯區
  • 科林研發股份有限公司(Lam Research)
  • 8年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • 【Position Summary】 Major responsibility is improving installation & technical skills of GFW team. Maintaining GFW and local team satisfactions, as key sponsor to lead GFW and co-work with PG/CSBG/Sales to make customer and company’s goal completed. Regular oversea support other regions while requested. Job Duties and Responsibilities(50 % of time): Technical / Operational responsibilities / Performance objectives of this position 1. Represent field service head to local service team, develop and maintain good relationship with local team. Be accountable for service operation to achieve company goals. 2. Manage installed base performance of assigned functions to ensure achievement of system performance to product specifications. 3. Manage and direct the activities of field service and technical support required for installation, servicing and modification of company products 4. Co-work with local service team, process engineering, sales and product group closely to support customer technical and production requirements, evaluate product performance and best solution delivery. 5. Forecast and control manpower allocation and manage the utilization of engineers for a balanced absorption result. 6. As bridge of GFW engineer and local service team to deliver clear issue statement and support need to keep improving and demonstrating system performance, availability and reliability. 7. Coordinate hot escalation with GFW, local and support team, manage and arrange resources to estimate gaps to tool delivery and interruption of production. 8. Secure zero safety EHS event with non-hazards environment and provide sufficient training and guide service team continuously. People Management (50 % of time): Responsibility for leading, motivating and developing staff 1. Be responsible for training, motivation, employee development and discipline of assigned employees.

  • 4/6
  • 設備工程師 Field Service Engineer - 台中 (Deposition)
  • 台中市西屯區
  • 科林研發股份有限公司(Lam Research)
  • 工作經歷不拘,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • Technical 1. Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. 2. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4. Maintain records and reports to coordinate activities between Lam and the customer. 5. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6. Transparently discuss opportunities and challenges with customer to increase trust. 7. Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

  • 4/6
  • 設備工程師 Field Service Engineer - 台中 (Etch)
  • 台中市西屯區
  • 科林研發股份有限公司(Lam Research)
  • 工作經歷不拘,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • Technical 1. Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. 2. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4. Maintain records and reports to coordinate activities between Lam and the customer. 5. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6. Transparently discuss opportunities and challenges with customer to increase trust. 7. Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

  • 4/6
  • EHS 人員(身心障礙者友善職位) –新竹
  • 新竹市
  • 科林研發股份有限公司(Lam Research)
  • 工作經歷不拘,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • 【此為身心障礙招募專區,非領有身心障礙手冊之求職者請避免投遞本職缺】 • 協助審查與職業安全衛生相關法規,並支援建立或更新內部作業程序,以確保工作環境與營運符合政府法規要求。 • 整理、分析並彙報職業安全衛生績效數據,製作定期報告與簡報,提供管理階層決策參考。 • 支援職業安全衛生活動的資料蒐集與文件管理,包括會議紀錄、稽核報告及改善追蹤。 • 規劃並執行安全意識宣導活動,設計具美感與創意的宣傳素材,讓安全理念更貼近員工生活,提升全員對職業安全衛生的重視。 • 協助辨識辦公室潛在危害,並整理相關改善建議。 • 參與客戶現場巡檢,負責紀錄、資料整理與報告撰寫,並協助追蹤改善措施,確保安全落實。 • 協助執行客戶安全衛生專案,並依客戶要求提供報告與資料回覆,確保符合客戶規範與時程。 • 管理安全衛生設備與個人防護具(PPE),確保適當配置、維護及使用。 • 協助承攬商安全文件審核與資料整理,確保符合政府、客戶及公司職業安全衛生政策。 • 支援事故調查資料彙整,協助撰寫報告並追蹤改善措施執行情況。 • 視需要協助會議的資料準備與報告整理。 • 不限身障類別及程度,但需持有身心障礙手冊或證明。 ※本職缺依據身心障礙者權益保障法,如非具備該身分者,請前往其他職務應徵。 ※屬『定額僱用』員額,歡迎或優先僱用『身心障礙者』,以盡法定義務。

  • 4/6
  • 設備工程師 Field Service Engineer - 竹科 (濕蝕刻 Clean、蝕刻 Etch、薄膜沉積 Thin Film)
  • 新竹市
  • 科林研發股份有限公司(Lam Research)
  • 工作經歷不拘,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision 8. Perform other related duties as assigned by senior FSE / supervisor Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site

  • 4/6
  • 設備工程師 Field Service Engineer - 竹科 (薄膜沉積 Thin Film)
  • 新竹市
  • 科林研發股份有限公司(Lam Research)
  • 工作經歷不拘,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • 【本職缺接受科林研發官方網站投遞】 請至科林研發官方網站投遞個人履歷表,此職缺履歷登錄網址: https://careers.lamresearch.com//job-invite/184029/ Technical 1 Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites. 2 Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3 Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4 Maintain records and reports to coordinate activities between Lam and the customer. 5 Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6 Transparently discuss opportunities and challenges with customer to increase trust. 7 Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

  • 4/6
  • 設備工程師 Field Service Engineer - 竹科 (乾蝕刻 Etch)
  • 新竹市
  • 科林研發股份有限公司(Lam Research)
  • 工作經歷不拘,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • 【本職缺接受科林研發官方網站投遞】 請至科林研發官方網站投遞個人履歷表,此職缺履歷登錄網址: https://careers.lamresearch.com//job-invite/183934/ Technical 1 Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites. 2 Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3 Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4 Maintain records and reports to coordinate activities between Lam and the customer. 5 Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6 Transparently discuss opportunities and challenges with customer to increase trust. 7 Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

  • 4/6
  • RPS (Regional Product Support Engineer) - Hsinchu (SIG/Bevel)
  • 新竹市
  • 科林研發股份有限公司(Lam Research)
  • 3年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • Looking to hire an experienced hardware engineer who is familiar with the semiconductor equipment manufacturing industry and doesn‘t shy away from the challenges that come with it, along with supporting Lam‘ s top tier customers. In addition to being Safety First oriented, the prospective candidate should possess strong organizational skills, be a critical thinker, and able to comprehend electrical schematics and equipment drawings. They also need to be able to effectively communicate in English. Being knowledgeable and having previous experience supporting Lam‘s SIG (Prevos, Selis, Argos) and Bevel (Coronus) products is preferable. This person will need to manage their time, work collaboratively within cross-functional teams and multi-task, to resolve our internal and external customer issues as quickly as possible. This position is based in Hsinchu. Must be willing to relocate if they‘re not already in Hsinchu. Job Responsibilities • As a Regional Product Support Engineer at Lam, you‘re the backbone of technical support for field engineers, technicians, and product support personnel in the region. • Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. • Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam‘s valued customers. Other information: • Residence Location – Flexible • Work location – Hsinchu • Travel – PS team is centralized organization, so PS engineer isn‘t dedicated to a specific work location. (1) Need to take not only domestic but also international travel if needed (2) The frequency of travel depends on the demand from customers including Act team (3)>30% travel commitment

  • 4/6
  • RPS (Regional Product Support Engineer) - Hsinchu GD5 (Clean)
  • 新竹市東區
  • 科林研發股份有限公司(Lam Research)
  • 3年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • The Group You‘ll Be A Part Of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. The Impact You‘ll Make As a Regional Product Support Engineer at Lam, you re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. May be involved in customer installation and training. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Provides support in the early design phase of a new product. What You‘ll Do • Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. • Drives required actions at the customer site to resolve escalations and prevent repeat / preventable problems. • Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. • Acts as technical mentor for field and account engineers and may design or conduct training sessions. • Provides serviceability / installation assessments on new products Who We‘re Looking For • Higher technical education in electrical / mechanical engineering or other field of study • Effective communication in inter-departmental and cross cultural team • Experience with Lam Spin Clean Systems (EOS, DV-P) preferred • Troubleshoot technical problems and coordinate multiple technical tasks. • Able to work in constrictive clean room environment, wearing appropriate personal protective safety equipment as required, and sit or stand for prolonged periods of time in a demanding environment with changing workloads.

  • 4/6
  • RPS (Regional Product Support Engineer) - Hsinchu GD5 (Etch)
  • 新竹市東區
  • 科林研發股份有限公司(Lam Research)
  • 6年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • Responsibilities: Technical: • Communicates as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions. • Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. • Responds to situations where first-line product and escalates or finds solutions in malfunctioning equipment or software. • Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. • Partners with the account team to present to customers the problem statement, identified root causes and getting buy-in on proposed solutions • Identifies and communicates opportunities for installed base performance improvements within a customer site/account through hands on and or installed based performance data collection/analysis • Drives required actions at the customer site to resolve escalations and prevent repeat problems • Liaises between Customers, Product Groups, Field Sales, Business Development and other organizations to ensure closure of product issues. May works closely with Account GM(s), CSOMs and other senior level engineers in Field, CSBG and GPG. • Participates in the review of procedures, processes and tool design impacting development activity. • Manages projects and provides reports to management to deliver the desired result. Conduct customer escalation meetings. • Present technical and marketing materials to a high standard. Leadership: • Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. • Acts as technical mentor for field and account engineers and may design or conduct training sessions. Customer Relation: • Provides support to customer/users where the product is highly technical or sophisticated in nature. • Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. • Support process projects and manage customer and product group to drive to closure.

  • 4/6
  • GPS (Global Product Support Engineer) - Hsinchu (Clean)
  • 新竹市
  • 科林研發股份有限公司(Lam Research)
  • 工作經歷不拘,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • What You‘ll Do: • Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. • Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. • Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. • Maintain records and reports to coordinate activities between Lam and the customer. • Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. • Transparently discuss opportunities and challenges with customer to increase trust. • Update customer on status of Lam tools as needed.

  • 4/6
  • Order Fulfillment Specialist, Spares- Hsinchu
  • 新竹市東區
  • 科林研發股份有限公司(Lam Research)
  • 3年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • Job Responsibilities: 1. Order processing: Process customer orders, ensuring accuracy and efficiency in order entry; Track and monitor order status, providing regular updates to customers. Sox control and compliance. 2. Customer interaction: Manage incoming calls from external customers and internal filed engineers in a professional and courteous manner; Act as the primary point of contact for customers seeking information about Spare Parts; Listen attentively to customer inquiries, concerns, and requests. 3. Issue Resolution: Assist customers in resolving issues, such as order discrepancies, product defects, by coordinating with relevant departments; Initiate returns or replacements as needed, ensuring customer satisfaction. 4. Streamline projects: collaborate with company G&O on the program management. 5. Cross functions operation: accept new assignments during CSBG sections of CS, Logistics and CSBG Admin , and own ability to handle the cross functions operation.