研發替代役

Inditex集團旗下，ZARA的姊妹品牌BERSHKA年輕、休閒的時尚風格服飾品牌， 需要對時尚充滿熱情的你的加入! 官方網站: www.bershka.com/tw/ 【工作職責】 -依照賣場銷售情形與倉庫商品數量進行門市視覺陳列工作 -須支援賣場銷售工作，提供客戶服務 -根據陳列指南進行門市新品規劃(每週兩次) -每日商品視覺陳列調整及維持與展示商品更換 -分析銷售數據並依照數據進行進一步調整 -培訓店鋪同事對於日常店務基本技能與商品流行資訊 -每日工作任務分配及規劃 -須能進行即時溝通與具備快速應變能力 【排班方式】 1. 月平均休假8~10天，見紅國定假日亦為可休假天數。 2. 須配合店鋪輪早、中、晚、假日班。

你熱愛時尚，喜愛穿搭嗎? 你想在這個充滿挑戰的產業展現你的才華嗎? Inditex旗下品牌Massimo Dutti 以優雅精緻、簡約高質感的設計，打造都會專業與時尚並重的風格。 官網: https://www.massimodutti.com/tw 你的角色，是連結商品與人，讓每個系列被看見、被理解、被體驗。 你以精準的陳列決策引導視線與節奏，讓展示不只帶動銷售，更能啟發靈感。 你掌握趨勢與現場動態，協調團隊一致執行，讓商品在空間中真正活起來。 【工作內容】: -每日商品視覺陳列調整及維持與展示商品更換 -根據陳列指南進行門市新品規劃(每週兩次) -分析銷售數據並依照數據進行進一步調整 -依照賣場銷售情形與倉庫商品數量進行門市視覺陳列工作 -培訓店鋪同事對於日常店務基本技能與商品流行資訊 -須支援賣場銷售工作，提供客戶服務 -協助每日工作任務分配及規劃 -須能進行即時溝通與具備快速應變能力 在Inditex，我們相信多元創造力量。我們重視每個人的獨特性，並打造一個尊重與接納的環境，讓差異與共通點交織出無限可能。 加入我們，和 Inditex 一起創造時尚，給顧客精采體驗，發揮你的創意與才華 ！

你熱愛時尚，喜愛穿搭嗎? 你想在這個充滿挑戰的產業展現你的才華嗎? 你享受想帶領團隊，同時為顧客創造難忘體驗嗎？ Inditex 的初心，是讓時尚觸手可及。我們不僅是一個零售空間，而是顧客快速滿足需求、實現選擇的首選場域。 你，副店長的角色，是讓一切持續向前——團隊、商品、顧客體驗——同時不忘最重要的核心：人。你能夠預見趨勢、洞察現況，並強化那些有效的行動。你將帶領團隊共同成長——從內而外地領導、傾聽、啟發，並帶著明確目標推動前進。 【工作內容】 - 業績管理: 分析門市業績狀況與主要KPI，給予上級主管回饋並實行計畫，讓團隊達成業績目標。 - 顧客服務管理: 提供絕佳的顧客服務、處理客訴及提升整體團隊的顧客服務水準。 - 班表及人員管理: 排定班表並確保人力與業績狀況相符合，提供門市人員培訓，協助上級主管管理同事，並反饋同事的想法，創造一個良好的團隊氛圍。 - 商品與陳列: 考量店鋪業績狀況、顧客類型以及總部規範完成商品及櫥窗陳列，並給予上級主管商品意見回饋。 - 庫存管理: 與倉庫團隊確保日常營運順利，可在時間內完成賣場補貨以及倉庫貼標、貨品整理。 【你將獲得】 -專業成長：完整扎實的訓練+跨國培訓資源 -國際視野：多元文化的工作環境 -品牌福利：Inditex 員工購物折扣 -優於勞基法的特休&生日假期 在Inditex，我們相信多元創造力量。我們重視每個人的獨特性，並打造一個尊重與接納的環境，讓差異與共通點交織出無限可能。在這裡，努力會被看見，夢想能被實現! 加入我們，和 Inditex 一起創造時尚，給顧客精采體驗，發揮你的創意與才華，讓每一天都充滿可能！ 【工作條件】 -3年以上工作經驗 -擅長 業績目標分配與績效達成 -擅長 客戶服務

你熱愛時尚，喜愛穿搭嗎? 你想在這個充滿挑戰的產業展現你的才華嗎? Inditex的初衷是讓大眾可以買到時尚且高品質的服裝。我們不僅是一個零售空間，而是顧客快速滿足需求、實現選擇的首選場域。你與顧客的每一次互動，都在打造流暢且愉快的購物體驗。 【工作內容】 - 顧客服務管理: 提供絕佳的顧客服務、處理客訴及提升整體團隊的顧客服務水準。 - 日班表及人員管理: 排定日班表並確保人力與業績狀況相符合，提供門市人員培訓，協助裝別經理管理同事，並反饋同事的想法，創造一個良好的團隊氛圍。 - 庫存管理: 與倉庫同事溝通合作，可在時間內完成賣場補貨以及倉庫貼標、貨品整理、以及網路包裹出貨。 - 業績管理: 分析門市業績狀況與主要KPI，與裝別經理一同制定實行計畫及回饋，讓團隊達成業績目標。 在Inditex，我們相信多元創造力量。我們重視每個人的獨特性，並打造一個尊重與接納的環境，讓差異與共通點交織出無限可能。在這裡，努力會被看見，夢想能被實現! 加入我們，和 Inditex 一起創造時尚，給顧客精采體驗，發揮你的創意與才華 ！

你熱愛時尚，喜愛穿搭嗎? 你想在這個充滿挑戰的產業展現你的才華嗎? 你享受想帶領團隊，同時為顧客創造難忘體驗嗎？ Inditex旗下品牌Massimo Dutti 以優雅精緻、簡約高質感的設計，打造都會專業與時尚並重的風格。 官網: https://www.massimodutti.com/tw Inditex 的初心，是讓時尚觸手可及。我們不僅是一個零售空間，而是顧客快速滿足需求、實現選擇的首選場域。你與顧客的每一次互動，都在打造流暢且愉快的購物體驗。 【工作內容】 在店長不在或休假期間，負責門市的整體營運狀況，並向區域經理回報相關情形。 - 業績管理: 分析門市業績狀況與主要KPI，給予上級主管回饋並實行計畫，讓團隊達成業績目標。 - 顧客服務管理: 提供絕佳的顧客服務、處理客訴及提升整體團隊的顧客服務水準。 - 班表及人員管理: 排定班表並確保人力與業績狀況相符合，提供門市人員培訓，協助上級主管管理同事，並反饋同事的想法，創造一個良好的團隊氛圍。 - 商品與陳列: 考量店鋪業績狀況、顧客類型以及總部規範完成商品及櫥窗陳列，並給予上級主管商品意見回饋。 - 庫存管理: 與倉庫團隊確保日常營運順利，可在時間內完成賣場補貨以及倉庫貼標、貨品整理。 【你將獲得】 -新人獎金：感謝新夥伴的投入與付出，入職滿三個月，即可獲得一次性NT$5,000 獎金 -專業成長：完整扎實的訓練+跨國培訓資源 -國際視野：多元文化的工作環境 -品牌福利：Inditex 員工購物折扣 -優於勞基法的特休&生日假期 在Inditex，我們相信多元創造力量。我們重視每個人的獨特性，並打造一個尊重與接納的環境，讓差異與共通點交織出無限可能。在這裡，努力會被看見，夢想能被實現! 加入我們，一起創造時尚，給顧客精采體驗，發揮你的創意與才華 ！

Inditex歡迎喜愛時尚的你、喜愛穿搭的你，加入我們！ GENERAL GOAL: To take on full responsibility and determination as the responsible for the business ✓ Sales Management Sales target achieving and controlling; Sales strategy planning and implement. Monitor store sales and rankings, organize the relevant plans according to the daily sales situation. ✓ Customer Service Management and development Customers Relationship planning and maintain. Organize all customer service activities, including refunds and complaints. ✓ Product/Commercial Management Ordering and organizing orders/giving feedback in sufficient quantities to guarantee customer satisfaction. ✓ People Management Staffs coaching and team-building ; Team management and career plan development; Training and orientation program implement. Timesheet controlling and work station arrangement; Manpower plan and cost controlling. ✓ Store Visuals Communicate with store VM and getting sense of fashion for visuals merchandising according to company guideline and sales target. Making sure the store’s image is maintained: window display, staff image, furniture and other decorations, and relations with the cleaning company. ✓ Operational Management Store operational plan and events implement. Responsible for the daily management of store processes enable the smooth and efficient functioning of the sales environment. Check functioning of utilities, including lights, power and air conditioning and safety elements.

*具備EI、Coding能力佳 Technical 1. Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. 2. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4. Maintain records and reports to coordinate activities between Lam and the customer. 5. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6. Transparently discuss opportunities and challenges with customer to increase trust. 7. Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

As a Regional Product Support Engineer at Lam, you’re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam‘s valued customers. Responsibilities: Technical: - Communicates as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions. - Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems and process related productivity issues. - Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. - Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. - Partner with the Account Team and Product Group to present to customers the problem statement, identified root causes and getting buy-in on proposed solutions - Identifies and communicates opportunities for installed base performance improvements within a customer site/account through hands on and or installed based performance data collection/analysis - Drives required actions at the customer site to resolve escalations and prevent repeat problems - Participates in the review of procedures, processes and tool design impacting development activity. - Manages projects and provides reports to management to deliver the desired result. Leads customer escalation meetings. - Understands how and has the capability to escalate within management when help is needed. Leadership: - Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. - Mentors field engineers and designs or leads training sessions. Customer Relation: - Provides support to customer/users where the product is highly technical or sophisticated in nature. - Develops customer confidence through credible recommendations and an understanding of the customer‘s perspective to support sales, service and revenue. Qualifications: - MS. with 3 years of relevant work experience or BS with 5+ years of work experience - Ability to read and work from electrical and mechanical schematics, diagrams and interpret operation manuals - Ability to use computer applications, including data analysis tools, word processing, spreadsheet, and presentation software. - Ability to provide quality remote and on-site escalation support and escalation management. - Ability to troubleshoot technical problems and coordinates multiple technical tasks. - Ability to establish and maintain cooperative working relationships with co-workers and customer and adhere to customer rules and policies regarding worksite behavior and safety. - Domestic and International travel is required based on business need.

Summary Seeking for a high potential Senior Spares Planner who can own key planning processes and grow into future leadership roles (Team Lead / Supervisor). Ideal for someone with strong analytical skills, initiative, and the drive to influence cross functional operations. Key Responsibilities • Build and maintain plan for every part models and forecast spare parts demand. • Analyze historical demand, validate forecasts, and adjust SPM recommendations. • Manage stocking levels, E&O, part transitions, and inventory rebalancing. • Support NPI planning, initial stocking strategies, and part lifecycle transitions. • Ensure ERP/SPM data accuracy and drive process improvements. • Lead cross-functional improvement projects involving engineering, maintenance, procurement, and warehouse operations Qualifications • Bachelor’s in Supply Chain, Engineering, business, or related field. • 6+ years in spares/service parts or materials planning. Proficient in SAP, ERP/MRP, SPM, Excel/analytics tools. Soft Skills

Role Summary Support Lam’s spares operations by processing customer orders, coordinating deliveries, and managing returns/RMA activities to ensure timely fulfillment and strong customer experience. This role interacts with customers, sales, service, and logistics teams to maintain smooth end to end order execution Key Responsibilities • Process and fulfill spares quotations, orders, and deliveries in line with customer requests. • Expedite escalations and hot orders to meet urgent demand. • Track shipments, and ensure on time delivery. • Manage RMA transactions, returns, exchanges, and credit requests in SAP. • Maintain customer consignment programs and support billing activities. • Coordinate with 3PL and warehouse teams to resolve delivery issues and support machine down situations. Qualifications • 5+ years in customer service, order fulfillment, or supply chain preferred. • Experience with SAP or similar ERP systems. • Strong communication, organization, and multitasking abilities. • Strong English communication skills (written and spoken) to support global interactions. • Bachelor degree or above

We are seeking a highly experienced Senior Finance Manager to lead the Finance operations of the Taiwan Technology R&D Center. The ideal candidate is a hands-on leader with strong FP&A capabilities, deep expertise in SAP FI/CO, and preferably payroll management experience. Excellent communication skills in both Chinese and English are essential. In the first one to two years, the successful candidate will begin as an individual contributor, with scope expanding as proficiency and broader responsibilities are established. Key Responsibilities: Financial Planning & Analysis (FP&A) • Lead annual budget, long-range plan, and rolling forecast processes for TTC • Monitor monthly performance packs: P&L, balance sheet, cash flow, KPIs, and business driver analysis; provide clear variance commentary and risks/opportunities. • Partner with functional leaders ( TTC operation team, Global GWS & GPG Finance) to drive cost efficiency and resource optimization aligned with strategic goals. Payroll Governance & Accounting • Oversee end to end payroll governance in partnership with HR and external vendors; ensure accuracy, timeliness, and confidentiality. • Ensure compliance with Taiwan labor laws, tax and social insurance requirements; review and approve payroll adjustments, controls, and reconciliations. • Own payroll accounting (accruals, journals, reconciliations) and alignment with SAP GL; support audits and statutory filings. Financial Operations, Controls & Reporting • Manage month end close governance: review journal entries, account reconciliations, intercompany, and cost center allocations in SAP FI/CO for TTC. • Strengthen internal controls and SOX (if applicable); maintain documentation and audit-ready evidence. • Coordinate with compliance team - tax, treasury, and shared services to ensure compliance, cash discipline, and working capital optimization. Project & Controller Support • Support the Controller in executing company assigned projects in accordance with corporate policies and requirements. • Participate in cross-functional initiatives to enhance operational efficiency. Required Qualifications: • Master‘s degree in finance, Accounting, or a related field; professional certifications such as CPA or CMA are preferred. • 15+ years of progressive finance experience in FP&A, accounting, or financial operations, including 5+ years in management roles. • Strong expertise in budgeting, forecasting, compliance, SAP FI/CO, and cross functional collaboration. • Excellent communication skills in Chinese and English (written and verbal). • Experience working in foreign or multinational company operations. • Hands on leadership style with strong analytical, problem solving, and stakeholder management capabilities. • Advanced Excel (Power Query/Pivot, AI scenario modeling), PowerPoint; comfortable extracting and reconciling large data sets from SAP. • Experience in payroll accounting or payroll related processes is a plus.

【Internship】2026 Lam Research 美商科林研發實習生計畫 \ Launch Your Semiconductor Journey / 為畢業在即的學士及碩士生，提供銜接職場的絕佳實習機會 ☆★☆ 3/14交大 3/21清大 現場面試 有機會當場獲得offer ! ☆★☆ 若未得到通知，可現場排隊先搶先贏，現場履歷書審通過直接排主管面試 (需準備紙本履歷 進行現場書審) 實習計畫亮點： ■專屬資深Buddy同事一對一指導 ■體驗外商文化 提升職場所需的國際視野與溝通能力 ■深入了解關鍵製程最先進設備 提前踏入半導體產業 ■優於市場的實習薪資 學習滿滿 + 賺多多 ■實習表現優異有機會直接獲得正職Offer 職缺類別： Field Process Engineer (FPE) Interns 製程工程師實習生 Field Service Engineer (FSE) Interns 設備工程師實習生 暑期實習期間：2026/7/6 - 8/28 (全職實習) 全年實習期間：2026/7/6 - 2027/06/30 (暑假共8周，一周需到班5天 / 學期間可與主管協調一周可工作1-3天) 申請資格： 半導體相關科系，碩二以上在學生或應屆畢業生

【此為身心障礙招募專區，非領有身心障礙手冊之求職者請避免投遞本職缺】 Lam的核心價值 - 多元共融（Inclusion and Diversity）致力於營造擁有各種人才的工作環境。因而進一步鼓勵各種性別、國籍、身障等等不同身分工作者的職缺申請。 Roles and Responsibilities • 此為身心障礙人才招募專區，歡迎投遞履歷，我們將依據您的專長及興趣進行職缺媒合。 • 不限身障類別及程度，但需持有身心障礙手冊或證明。 ※本職缺依據身心障礙者權益保障法，如非具備該身分者，請前往其他職務應徵。 ※屬『定額僱用』員額，歡迎或優先僱用『身心障礙者』，以盡法定義務。

Technical 1. Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. 2. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4. Maintain records and reports to coordinate activities between Lam and the customer. 5. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6. Transparently discuss opportunities and challenges with customer to increase trust. 7. Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision 8. Perform other related duties as assigned by senior FSE / supervisor Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site

Major responsibility is Micron Taiwan new tech node high peak ramping task include daily service operation, installed base performance improvement, maintain customer satisfaction, as key sponsor to lead local team and co-work with PG/CSBG/Sales to make customer and company‘s goal completed Job Duties and Responsibilities (Technical / Operational responsibilities / Performance objectives of this position) 60％ of time • Represent field service head to customer, develop and maintain good customer relationship. Be accountable for service operation to achieve company goals. • Manage installed base performance of assigned functions to ensure achievement of system performance to product specifications. • Manage and direct the activities of field service and technical support required for installation, servicing and modification of company products • Co-work with sales, service team, process engineering and product group closely to support customer technical and production requirements, evaluate product performance and best solution delivery • Forecast and control I&W within ISR plan and manage the utilization of engineers for a balanced absorption result. • As bridge of customer and product group to deliver clear issue statement and support need to keep improving and demonstrating system performance, available and reliability. • Coordinate hot escalation with local and support team, manage and arrange resources to estimate down case and interruption of production • Secure zero safety EHS event with non-hazards environment and provide sufficient training and guide service team continuously. People Management (Responsibility for leading, motivating and developing staff) 40 ％ of time • Be responsible for training, motivation, employee development and discipline of assigned employees.

【Position Summary】 Major responsibility is improving installation & technical skills of GFW team. Maintaining GFW and local team satisfactions, as key sponsor to lead GFW and co-work with PG/CSBG/Sales to make customer and company’s goal completed. Regular oversea support other regions while requested. Job Duties and Responsibilities(50 ％ of time): Technical / Operational responsibilities / Performance objectives of this position 1. Represent field service head to local service team, develop and maintain good relationship with local team. Be accountable for service operation to achieve company goals. 2. Manage installed base performance of assigned functions to ensure achievement of system performance to product specifications. 3. Manage and direct the activities of field service and technical support required for installation, servicing and modification of company products 4. Co-work with local service team, process engineering, sales and product group closely to support customer technical and production requirements, evaluate product performance and best solution delivery. 5. Forecast and control manpower allocation and manage the utilization of engineers for a balanced absorption result. 6. As bridge of GFW engineer and local service team to deliver clear issue statement and support need to keep improving and demonstrating system performance, availability and reliability. 7. Coordinate hot escalation with GFW, local and support team, manage and arrange resources to estimate gaps to tool delivery and interruption of production. 8. Secure zero safety EHS event with non-hazards environment and provide sufficient training and guide service team continuously. People Management (50 ％ of time): Responsibility for leading, motivating and developing staff 1. Be responsible for training, motivation, employee development and discipline of assigned employees.

Technical 1. Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. 2. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4. Maintain records and reports to coordinate activities between Lam and the customer. 5. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6. Transparently discuss opportunities and challenges with customer to increase trust. 7. Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

Technical 1. Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. 2. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4. Maintain records and reports to coordinate activities between Lam and the customer. 5. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6. Transparently discuss opportunities and challenges with customer to increase trust. 7. Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

Technical 1. Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. 2. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4. Maintain records and reports to coordinate activities between Lam and the customer. 5. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6. Transparently discuss opportunities and challenges with customer to increase trust. 7. Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site