成大專區

Responsibilities: Technical: • Communicates as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions. • Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. • Responds to situations where first-line product and escalates or finds solutions in malfunctioning equipment or software. • Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. • Partners with the account team to present to customers the problem statement, identified root causes and getting buy-in on proposed solutions • Identifies and communicates opportunities for installed base performance improvements within a customer site/account through hands on and or installed based performance data collection/analysis • Drives required actions at the customer site to resolve escalations and prevent repeat problems • Liaises between Customers, Product Groups, Field Sales, Business Development and other organizations to ensure closure of product issues. May works closely with Account GM(s), CSOMs and other senior level engineers in Field, CSBG and GPG. • Participates in the review of procedures, processes and tool design impacting development activity. • Manages projects and provides reports to management to deliver the desired result. Conduct customer escalation meetings. • Present technical and marketing materials to a high standard. Leadership: • Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. • Acts as technical mentor for field and account engineers and may design or conduct training sessions. Customer Relation: • Provides support to customer/users where the product is highly technical or sophisticated in nature. • Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. • Support process projects and manage customer and product group to drive to closure.

The Group You‘ll Be A Part Of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. The Impact You‘ll Make As a Regional Product Support Engineer at Lam, you re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. May be involved in customer installation and training. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Provides support in the early design phase of a new product. What You‘ll Do • Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. • Drives required actions at the customer site to resolve escalations and prevent repeat / preventable problems. • Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. • Acts as technical mentor for field and account engineers and may design or conduct training sessions. • Provides serviceability / installation assessments on new products Who We‘re Looking For • Higher technical education in electrical / mechanical engineering or other field of study • Effective communication in inter-departmental and cross cultural team • Experience with Lam Spin Clean Systems (EOS, DV-P) preferred • Troubleshoot technical problems and coordinate multiple technical tasks. • Able to work in constrictive clean room environment, wearing appropriate personal protective safety equipment as required, and sit or stand for prolonged periods of time in a demanding environment with changing workloads.

What You‘ll Do: • Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. • Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. • Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. • Maintain records and reports to coordinate activities between Lam and the customer. • Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. • Transparently discuss opportunities and challenges with customer to increase trust. • Update customer on status of Lam tools as needed.

Job Responsibilities: 1. Order processing: Process customer orders, ensuring accuracy and efficiency in order entry; Track and monitor order status, providing regular updates to customers. Sox control and compliance. 2. Customer interaction: Manage incoming calls from external customers and internal filed engineers in a professional and courteous manner; Act as the primary point of contact for customers seeking information about Spare Parts; Listen attentively to customer inquiries, concerns, and requests. 3. Issue Resolution: Assist customers in resolving issues, such as order discrepancies, product defects, by coordinating with relevant departments; Initiate returns or replacements as needed, ensuring customer satisfaction. 4. Streamline projects: collaborate with company G&O on the program management. 5. Cross functions operation: accept new assignments during CSBG sections of CS, Logistics and CSBG Admin , and own ability to handle the cross functions operation.

• Conducts technical training courses for customers and/or employees in the use of complex situations for multiple products. • Interacts with customers and functional organizations to develop specifications for content of courses. • Prepares lesson plans from engineering documentation, field service requirements or software documentation. • Works with engineering, technical support and manufacturing to ensure that course material reflects current product features. • Instructs participants in both classroom lectures and laboratory sessions. • Follows up to determine applicability of course material.

Job Duties and Responsibilities (Technical and Operational) 1. Responsible for HVM Fab sales activities including revenue commits and delivery, building customer trust and installed base management (escalation, contract performance, CoC and productivity). 2. Provide accurate sales forecasts and update regularly regarding to change of prior plan. Issue quotation, Configuration and NSR (Non-Standard Requirement) for proper configuration and system slotting 3. Developing and executing strategies and actions for account team key application defense and penetration. To gain market share, and profitability. 4. Understanding Internal & External customers‘ needs and to build a strategic & sustainable relationship with them. 5. Serve as the primary Lam person regarding TSMC product/Business details and explanation, handling appropriate paperwork pertaining to Sales and delivery, and final negotiations. 6. Regular collaboration/coordination with Account‘s Sales/Process/Service Team in order to review status and plans to ensure an organized and efficient approach to penetration and installed base success to ensure Customer Trust activities. 7. Coordinate specific installation and process acceptance schedules with CSOM for timely system acceptance and manufacturing readiness.

Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision. 8. Perform other related duties as assigned by senior FSE / supervisor. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site.

Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision. 8. Perform other related duties as assigned by senior FSE / supervisor. Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site

1. Develop Lam’s spare parts business strategy in collaboration with Business Development Managers, the tool sales team, and Product Groups. 2. Execute Lam’s business strategy and project plans to secure and grow spare parts market share across all Lam platforms. 3. Streamline spare part–related processes and ownership, including loaners, New Part Applications (NPA), Part Change Notifications (PCN), Product Lifecycle Management (PLC), part attribute definition, and part pricing parity. 4. Lead spare part cost reduction projects, including localization initiatives and alternative solution development in collaboration with Product Management and the Business Groups.

Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision 8. Perform other related duties as assigned by senior FSE / supervisor Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site

We are looking for a talented Senior Engineer ( with EOS, DV, DVP or Sabre3D experience will be great) to become a part of our Global Flexible Workforce Team. 1. High travel rate: 75％ of the time, including international travel (could over 50％). 2. Comply with all safety procedures and demonstrate safety consistently as a value. 3. Complete the installation by consistent result with specified cycle times. Control the spending within budget. Train the local engineer to have same knowledge and skills. 4. Perform all standard installation activities from system move-in (Tier0), hardware setup (Tier1), process tuning (Tier2) independently. 5. Be able to run upon shift model as needed and perform routine preventative maintenance within established timeframes. Complete quality repairs. 6. Plan assimilation & Training: Train ramping operations (SOP, EHS), product knowledge assimilation, and conduct cross-product training during off-ramping. 7. Organize startup lesson learn with overall account team. 8. Work with site management to drive the MFG (manufacturing) quality improvement plan. 9. Diagnose and resolve technical problems. Use training and experience to identify process and software or hardware related system problems. 10. Assume responsibility to follow customer ground rules, regulations, and for complete customer satisfaction within work area. Assist in planning, communicating, and coordinating the installation plans with customer. 11. Respond to fab issues by communicating with other engineers and participating in escalation conference calls. Apply diagnostic techniques, using of documentation, and test equipment with assistance from senior engineer. May participate in projects to reduce costs and increase uptime.

【招募職缺】 設備工程師｜Field Service Engineer • 電機／機械／航太 / 自動控制 等相關理工科系學士或碩士畢業 • 對半導體產業及設備工程職務具高度興趣 • 需有機械相關的基礎知識 有半導體製程知識者尤佳 • 需有問題解決、溝通表達、團隊精神、主動學習等能力 • 需能配合大多數工作時間內，穿著無塵衣且將在無塵室環境中工作 ______________________ 【面試資訊】 • 活動日期：3/28（六） • 活動時間：上午場 09:00–12:00｜下午場 13:00–16:00 • 活動地點：台南 • 工作地點：台南／高雄 ※ 3/28場次優先招募台南/高雄職缺。錄取後需配合公司安排在這兩個地區工作，若對於這兩個地區有意願再請投遞履歷。 ______________________ 【活動亮點】 • 與部門主管及 HR 現場面對面交流 • 深入了解美商半導體設備商的實際工作內容、值班模式與員工福利 ______________________ 【招募流程】 • 第一階段｜履歷投遞與英文能力評估，若無英文成績單需參加線上英文測驗 • 第二階段｜由用人主管進行履歷審核，若審核通過者將於 2 週內安排電話面談 • 第三階段｜通過審核後，提交制式工作申請表，將發送活動邀請 • 招募面談｜3/28（六） 參與F2F招募活動，現場與主管進行面試

機電工程師主要負責空調、水電、機電工程之現場執行、施工協調、進度追蹤、品質確認及測試驗收等工作，需依工程圖說、施工規範、契約內容及現場實際狀況，協助工程案件順利推進。此職務會接觸工程圖面、材料設備、施工流程、廠商協調、現場問題處理及工程文件整理，適合具機電工程經驗，或希望持續累積空調、水電、機電工程實務能力的人員。 工作內容 1. 負責空調、水電、機電工程之現場施工執行、進度追蹤、品質確認及相關協調作業。 2. 依工程圖說、施工規範及現場條件，協助安排電力配管配線、給排水管路、空調設備及相關機電系統施作。 3. 協助確認材料設備進場狀況、施工數量、安裝位置、管線配置及現場施工品質。 4. 配合工程圖面進行施工檢討，協助確認圖說與現場狀況是否一致，並回報需修正或協調事項。 5. 協助空調、水電、機電設備之安裝、測試、調整、故障判斷及問題排除。 6. 配合業主、監造、設計單位、總包、協力廠商及現場工班進行施工協調，協助處理工程界面及現場問題。 7. 協助工程進度規劃、施工排程、材料需求追蹤及現場人員施作安排。 8. 協助整理施工日報、施工照片、會議紀錄、材料送審、估驗計價、測試紀錄及驗收文件等工程資料。 9. 執行現場品質管理，協助辦理自主檢查、材料查驗、施工查驗、缺失改善及驗收前確認作業。 10. 落實工地安全衛生規定，配合現場安全檢查、缺失改善及相關安全管理作業。 11. 協助工程成本、追加減帳、材料數量及現場施作數量之確認與回報。 12. 依公司及專案需求，完成主管交辦之工程管理、現場協調及文件整理事項。 我們期待的人 1. 具空調、水電、機電工程相關經驗，能理解基本施工流程及現場作業需求。 2. 具備工程圖說判讀能力，熟悉 AutoCAD 或能配合圖面檢討者佳。 3. 熟悉電力配管配線、給排水管路、空調設備或機電系統施工經驗者佳。 4. 具備現場協調能力，能與業主、監造、廠商、工班及內部團隊溝通配合。 5. 做事負責、重視施工品質與工地安全，能即時回報現場問題並協助處理。 6. 具基本 Microsoft Office 文書能力，能協助整理施工紀錄、進度資料及工程文件。 7. 具相關證照、公共工程經驗、機電工程管理經驗或大型工地配合經驗者尤佳。

機電繪圖員主要協助空調、水電、機電工程之圖面繪製、修改、套圖及竣工圖整理，並配合工程師及現場人員確認施工需求、圖面版本及現場調整事項。此職務會接觸工程圖說、施工圖、管線配置、設備位置、材料尺寸及施工界面，適合熟悉 AutoCAD 操作，並希望累積空調、水電、機電工程實務經驗的人員。 工作內容 1. 依據工程圖說、設計資料及現場需求，協助繪製空調、水電、機電相關施工圖、配置圖及竣工圖。 2. 使用 AutoCAD 或相關繪圖軟體進行圖面繪製、修改、套圖、標註及版本整理。 3. 協助工程師檢視圖面內容，確認管線路徑、設備位置、尺寸標註及施工界面是否清楚。 4. 依現場回報或工程師指示，協助修正施工圖面，並維護圖面版本正確性。 5. 協助整理工程圖說、材料設備型錄、送審資料、施工照片及相關工程文件。 6. 配合工程進度，協助提供現場施工所需圖面資料，並協助追蹤圖面修正事項。 7. 與工程師、現場主管、內業人員及協力廠商配合，確認圖面資料與現場施工需求一致。 8. 協助製作竣工圖、數量統計、管線配置資料及工程結案相關圖面文件。 9. 依公司及專案需求，完成主管交辦之繪圖、文件整理及工程資料支援事項。 我們期待的人 1. 熟悉 AutoCAD 基本操作，具工程圖面繪製或修改經驗者佳。 2. 具空調、水電、機電、建築或營建相關圖面經驗者佳。 3. 能理解基本圖面標註、尺寸、比例及圖層管理概念。 4. 做事細心、有責任感，能配合工程進度完成圖面修改及文件整理。 5. 願意與工程師及現場人員溝通，依實際施工需求調整圖面內容。 6. 熟悉 Microsoft Office 基本文書作業者佳。 7. 相關科系畢業、具繪圖經驗或願意學習機電工程實務者，皆歡迎加入。

機電工地主任主要負責空調、水電、機電工程現場管理與施工協調，需依工程圖說、契約內容、施工規範及工地實際狀況，統籌現場施工進度、品質、安全、人員及材料設備安排，並協助工程案件順利推進至測試、驗收及交付階段。 工作內容 1. 負責空調、水電、機電工程現場施工管理，掌握工地進度、施工品質、安全狀況及各工種施工界面。 2. 依工程圖說、施工規範及現場條件，協調施工順序、施工方法、人員安排及材料設備進場時程。 3. 協助審閱施工圖、套圖、竣工圖及相關技術資料，確認施工內容與現場狀況是否一致，並回報需調整或協調事項。 4. 管理現場施工人員、協力廠商及分包商，追蹤每日施工進度、施工數量、缺失改善及待辦事項。 5. 配合業主、監造、設計單位、總包及其他工種進行工地協調，協助解決施工界面、圖說疑義及現場問題。 6. 協助控管材料設備進場、數量確認、施工使用狀況及現場堆置管理，避免影響施工進度與品質。 7. 執行現場品質管理，協助辦理自主檢查、材料查驗、施工查驗、缺失改善及相關紀錄整理。 8. 落實工地安全衛生管理，督導現場人員遵守工地安全規定，配合安全檢查、教育宣導及缺失改善。 9. 協助工程進度排程、現場施工日報、會議紀錄、施工照片及工程相關文件資料回報。 10. 配合空調、水電、機電設備安裝後之測試、調整、試運轉、查驗及驗收作業。 11. 協助工程估驗計價、追加減帳、材料數量確認及現場施作數量回報。 12. 依公司及專案需求，完成主管交辦之工程管理、現場協調及文件回報事項。 我們期待的人 1. 具空調、水電、機電工程現場管理經驗，能獨立掌握施工進度、品質及現場協調事項。 2. 熟悉工程圖說判讀、施工流程、材料設備及現場施工界面管理。 3. 具備與業主、監造、廠商、工班及內部團隊溝通協調的能力。 4. 做事負責、重視安全與品質，能即時回報現場問題並協助提出處理方式。 5. 具備基本文書能力，能使用 Microsoft Office 協助整理施工紀錄、進度資料及工程文件。 6. 具相關證照、公共工程經驗、機電工程管理經驗或大型工地配合經驗者尤佳。

1.門診跟診、減重衛教及健康保健諮詢服務。 2.具親和力、認真負責、高度服務熱忱、擅長協調溝通。 3.長期顧客關係維護，新客戶經營開發，院內外各項活動推廣。 4.主管交辦事項，定期業務量、績效檢討，回報工作進度。 5.無經驗者可培訓，在地資深診所業務量有保障，歡迎加入。

1.肯學習態度良好 2.無相關經驗可 以下會學習的項目 1.PLC程式修改,熟悉永宏,三菱 2.電控相關專案執行 3.伺服馬達控制 4.自動控制電路規劃設計繪圖 5.設備機台測試維修改善 6.主管交辦事項

1. 機構設計開發 / 元件搭配 / 自動化整合以及BOM建立 2. 須熟悉繪圖軟體 Solidworks / Auto CAD... 3. 需出國短期裝機支援, 英文能力佳 4. 專案開發獎金

台北市私立奧爾仕幼兒園，作為奧爾仕教育機構的一部分，致力於透過創新的教育理念與方法培育下一代。我們以開放思維、尊重互信的核心價值營造孩童的學習環境，藉由繪本主題教學與正向教養法則，培養孩子的思考力與社交能力，並持續在學前教育領域創新發展。我們誠摯邀請具熱情與專業的您加入我們這個充滿使命感的團隊，為更多孩子的成長增添價值。 1. 全面管理幼兒園運營與團隊領導，包含人員管理、財務規劃與環境維護 2. 規劃與推行學前教育課程，確保教學品質 3. 建立與家長緊密的合作關係，促進家園互動與支持孩童的全面發展 成為我們的一員，您將享有： - 豐富的各項補助：子女教育補助、育嬰假、生育補助，以及國內外進修支持 - 完善的福利體系：特別休假、生理假、生日禮金、年終獎金、週休二日等 - 持續的學習成長機會：在職教育訓練、專業開發支持，與專業團隊共同打造學前教育創新環境 期盼充滿熱忱的您，成為我們的一份子，共同為學前教育創造美好未來！

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