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ob Purpose : The position will provide operational support in the function under HRSS for the staffing related transnational support. The ideal candidate will work closely with HR all functions to drive execution and provide a 3BW HR experience. This role will also assist in the daily management and distribution of work arrangement to maximize operational efficiency. Job Duties & responsibilities : 1.Build/manage day-to-day HR operations/ transnational services and ensure the service is delivered with high quality and efficiency, including various staffing activities such as new hire induction, probation, transfer, exit, termination, etc. 2.Provide support to maintain HR policy, procedures, analytics, and programs. 3.Develop and maintain oversight procedures to monitor transnational activity, optimize services, manage costs and performance, drive continuous improvement and innovation, and improve efficiency and quality of services. 4.Ensure compliance with internal control standards and implement procedures to ensure efficiency, data integrity and integration of various HR systems. 5.Partner with HR management to align appropriate resourcing. 6.Collaborate effectively with other HR functions in order to execute tasks and fulfill key deliverables of HRSS Department. 7.Continually assess existing processes and programs. Develop new initiatives to increase efficiency and manage cost. 8.Support and process work and project assignments. Perform other related duties and responsibilities as assigned to support initiatives which align with scorecard. 9.Continuously drive improvements in process improvement and make sure high standard of data accuracy and compliance can be achieved.

Business Function Group Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS continues to be a competitive employer in Asia. With a well-established team of HR partners, we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organisation by empowering and engaging our employees. Because we believe that banking is about people. The role is to provide HR advice to Business & Support Units (BUs/SUs) on all HR issues to achieve business goals. It includes planning, developing & implementing HR strategies within & across units on Reward Management, Talent Acquisition & Development and HR Strategy & Management. Key Accountability: • Engage and proactively partner the Business Unit Heads in understanding their business needs and provide strategic advice and initiatives to achieve the business goals • Provide the strategic interface to senior managers / stakeholders through the provision of high quality guidance and support in developing and progressing people management solutions to achieve business objectives • Drive and support the development and delivery of cultural change plans and interventions • Coach, support, mentor and challenge managers in the application of HR policies and practices, provide advice and guidance on complex HR issues in order to minimize Risk and financial exposure • Work in partnership with specialists Human Resources to ensure coordination in project / policy development and the enhancement of information provision and services to employees • Plan, develop & organize communication sessions for staff on all programs while addressing specific business requirements and employee engagement topics. • Work with Group HR on possible regional initiatives to drive change across the BUs/SUs in Taiwan; ensure that all programs & activities roll out are aligned with group policies & local statutory requirements.

Job Description: This Employee Relations role is responsible for a range of employee relations activities and the provision of professional advice to ensure healthy employee relations and compliance with labor regulations and DBS’ employment relationship policy and standards. Job content: - •Develop healthy relationships with internal employee groups and external labour authorities. •Implement DBS’ employee relations strategy to minimize the negative impact of employee grievances or collective labor disputes, and maintain a productive and harmonious workplace. •Collaborate with key stakeholders to design and implement employee relations initiatives to ensure compliance with policies and practices. •Liaise with related parties to investigate and resolve grievances and develop strategies to prevent their recurrence. Provide advice and guidance on disciplinary, grievance and general employee complaints, as well as coach managers where appropriate. •Represent management in negotiations and dispute resolution with employees, unions, employer bodies, government agencies, labor relations authorities, and other agencies to protect the organization’s interests. •Ensure all employer-employee relationships in the organization comply with laws, regulations, employment policy and standards, employment contracts and collective agreements. •Analyze and interpret collective bargaining trends, labor issues, market practices, regulations, and laws to understand their impact on the organization. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Partner with Franchise, Customer Management team and also Product Team to formulate business strategies and using data insights to drive Treasures Acquisition, Engagement and Transaction • Develop and maintain Control Tower, utilize Data Driven Operation Model (DDOM) to maximize value from data and drive strategies deliver business outcomes. • Create visualizations and present clear, concise, and actionable insights to the key stakeholders, lead discussions on analytics and interpretation of results • Develop models and data insights to plan and drive the customer interactions

Job Purpose 1. To review the regulatory reports and ensure they are accurate and submitted to the regulators in a timely manner 2. To support Head of Local Regulatory Reporting to reinforce the control environment, e.g. streamlining the processes, control framework, requirement interpretation, cleaning up data quality issues, guidance to team members, proper escalation, etc. 3. Other ad hoc projects as needed Job Duties & responsibilities 1. Reporting - Review and double check regulatory reports to ensure the accuracy before submission - Provide guidance to the team members for regulation/regulatory requirements - Coordinate the regulatory matters, e.g. new regulation/ requirements, process improvement, communication across the units - Conduct knowledge transfer, including regulation, regulatory requirements, reporting requirements, LRR system, etc. - Answer the queries or ad-hoc requirements requested by the regulators 2. Control - Support to set up a proper control framework to improve the process of reporting - Streamline the processes to improve the efficiency - Detect data quality issues and find out the solutions - Keep regular tracking for monthly Finance Key Regulation Ratio Report - LRR system maintenance 3. Others - New product/system implementation - System enhancement project - LRR system maintenance: updating report spec with new regulatory requirements or new products and also performing report UAT, UI UAT, LV, etc. - Projects - Group initiatives

Job Purpose Responsible for developing & enhancing OAT products to meet ARP/SCF customers’ requirements in the country with the ultimate objective to expand our trade franchise and grow the revenues. Job Duties & responsibilities • Work with Sales to obtain competitive information from customers / market with regard to product functionalities, capabilities and features of competitors’ product and services. • Identify product gaps & new ARP/SCF opportunities and structure solutions for complicated transactions or new programs. • Responsible for all new products & services launched in the country • Work with T&O – IT on all the system related initiatives • Work with T&O - Operations on: (a) unit costing, service turnarounds, cut-off time and other service standards; (b) resolving & streamlining operational issues. • Work with Sales & RMs to ensure our products / services are competitive and meeting customer’s requirements. • Obtain external recognition of trade capabilities and win accolades. • Provide trade trainings or events for internal stakeholders and external customers. • Review and develop standard terms and conditions of all related ARP /SCF documents.

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