1111人力銀行大學網討論區專區 大學網討論區專區

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  • 5/1
  • 【駕駛員】聯結車司機
  • 高雄市小港區
  • 一路發國際物流股份有限公司(Prosperco)
  • 3年以上工作經歷,學歷不拘,月薪 60,000~120,000元0 ~ 10 人次主動應徵
  • 1.具體內容面試詳談,收入原則以單趟計價,論件計酬方式綜合計算。 2.進行貨物配送至:  A.高雄、台南兩地各廠區  B.高雄港倉庫或船邊  C.小部分貨物需從高雄配送至全省各地 3.品行良好、駕駛習慣良好,愛惜領用設備。 4.工作殷實勤勞、能勤實苦幹、積極且配合度良好者。 5.具有其他特殊機具證照(如:天車、吊車、堆高機)者尤佳。 6.具有以下經驗者尤佳:  A.承運鋼圈經驗司機.散裝穀物者等  B.全聯結車(雙拖,1+1)駕駛經驗  C.半聯結車(43噸)駕駛經驗 面試時需檢附【職業聯結車駕照】,並請提供曾經駕駛的聯結車(曳引車)廠牌∕型號,職業經歷。 面試地點:高雄市苓雅區四維四路199號3樓

  • 5/1
  • 【高雄港】船邊管理師
  • 高雄市前鎮區
  • 一路發國際物流股份有限公司(Prosperco)
  • 3年以上工作經歷,學歷不拘,月薪 35,000~50,000元0 ~ 10 人次主動應徵
  • 1.負責船舶進出港之行政作業,繕寫、彙整並審核文件 2.聯絡裝卸貨人員:確認排船、簽S/O、文件校對等相關事項 3.現場裝卸緊急狀況溝通與處理 4.海關流程輸入及建檔 5.保持與客戶聯繫、回覆Email並確認船期

  • 5/1
  • 【總公司】業助/船務管理師
  • 高雄市苓雅區
  • 一路發國際物流股份有限公司(Prosperco)
  • 1年以上工作經歷,學歷不拘,月薪 35,000~50,000元0 ~ 10 人次主動應徵
  • 配合公司規定,執行國際貿易與船務操作相關業務,以船務為主。   符合A、B、C其中一項條件: A.通過英文檢定,TOEIC:550以上 B.國貿專業憑證:丙級國貿業務技術士 C.國貿專業憑證:國際貿易大會考合格證書   具有使用ERP系統經驗者,取得(業務操作、報關報檢、貿代物流)相關證照者,尤佳。 具有報關經驗,熟悉物流業工作流程者,優先錄取。 應屆畢業生尤佳!   面試時,如有相關證照,請提供參考。

  • 5/1
  • 【駕駛員】堆高機司機
  • 高雄市前鎮區
  • 一路發國際物流股份有限公司(Prosperco)
  • 3年以上工作經歷,學歷不拘,月薪 33,000~63,000元0 ~ 10 人次主動應徵
  • 配合業務需要,幫忙處理港區碼頭:船邊、船倉、儲運倉庫的進出貨作業。 作業物品有鐵圈、鋼板、鋼管或太空包袋。 須駕駛堆高機【十噸】以上。 有操作堆高機十噸以上者,尤佳! 取得堆高機操作技術士者,尤佳!

  • 5/1
  • 【維修師】板金與噴烤漆
  • 高雄市前鎮區
  • 一路發國際物流股份有限公司(Prosperco)
  • 5年以上工作經歷,學歷不拘,月薪 35,000~80,000元0 ~ 10 人次主動應徵
  • *本職缺聘請* 1.學徒:月薪3.5萬以上 2.師傅:月薪5萬以上 職務說明: 配合公司規定,執行板金與噴烤漆作業。  1.熟悉調漆配色(粉末、液態皆要熟悉)。  2.獨立噴烤漆作業能力。  3.有車體(文字、圖案)噴烤漆經驗。  4.有敏銳顏色判斷能力。  5.有車體板金經驗。  6.技術專業者尤佳。   *具板金與噴烤漆經驗豐富者,尤佳。 *取得車輛塗裝技術士者,尤佳。 *具堆高機證照及大貨車駕照者,尤佳。 面試時,如有相關證照,請提供參考。

  • 5/1
  • 【維修師】聯結車與堆高機
  • 高雄市前鎮區
  • 一路發國際物流股份有限公司(Prosperco)
  • 5年以上工作經歷,學歷不拘,月薪 35,000~80,000元0 ~ 10 人次主動應徵
  • *本職缺聘請* 1.學徒:月薪3.5萬以上 2.師傅:月薪5萬以上 職務說明: 配合公司規定,執行聯結車與堆高機檢修作業。  1.定期檢查保養。  2.機械故障焊接、維修。  3.零組件清潔更換。  4.引擎狀況排除。  5.電焊、氬焊優秀人才。  6.技術專業者尤佳。 具車輛與重機具檢修經驗豐富者,尤佳。

  • 5/1
  • 【基隆關】報關管理師
  • 台北市信義區
  • 一路發國際物流股份有限公司(Prosperco)
  • 1年以上工作經歷,學歷不拘,月薪 33,000~48,000元0 ~ 10 人次主動應徵
  • 1.負責海空運承攬作業流程 2.處理、審核進出口報關之資料與文件 3.貨物運輸安排和聯繫,進度追蹤 4.異常處理及問題排除 5.其他主管交辦事項

  • 5/1
  • 美容師/美容助理(新北中和)
  • 新北市中和區
  • 彭村梅國際美容事業【股】
  • 工作經歷不拘,學歷不拘,月薪 29,500~50,000元0 ~ 10 人次主動應徵
  • 全台52間直營門市|第一個榮獲教育部「資深技藝師傅獎」 在彭村梅,你不只是學手技,更是進入一套完整的「六感教育法」系統: ❖從傾聽顧客情緒,到設計氛圍感受 ❖從感知美感標準,到行銷說故事的能力 我們培養的是具備專業手技、溝通能力、行銷思維與服務素養的全方位人才。 有人帶、有升遷、有制度,你的成長不靠運氣,而是靠養成! ❖薪資福利❖ 一、保障底薪~60000元 (無經驗可,月薪五萬以上不是夢,只要你肯努力) 二、提供完善教育訓練 (只要你願意,專業教給彭村梅) 三、新竹以北外加津貼(2000-5000元) 四、享技術/銷售獎金(無業績壓力) 五、提供免房租員工宿舍及制服 六、介紹新進美容老師(獎金5000元~10000元) 七、享有義大利原裝進口產品優惠折扣 八、鼓勵在職進修(有收入有文憑/配合多家科大/學費免息分期) 九、享勞工保險 、6%勞退提繳、生日禮金、婚喪及生育禮金 ❖工作內容]❖ 1.無經驗可,免學費,完善教育培訓。 2.學習一技之長/六覺療法,以及經營管理,全方位的發展,讓你獨立運作於制度下,並在團隊中發揮價值與影響力。 3.提供臉部保養、身體紓壓、精油芳療服務 4.每個人都曾是新手,所以我們更懂怎麼帶新人上手—這是彭村梅最自豪的傳承文化。 【歡迎投遞履歷預約面試時間,彭村梅歡迎您】 要約「視訊面試」、「現場面試」或有任何求職相關問題歡迎詢問,約面試請先投遞履歷~

  • 5/1
  • 美容師/美容助理(台北長安)
  • 台北市中山區
  • 彭村梅國際美容事業【股】
  • 工作經歷不拘,學歷不拘,月薪 29,500~50,000元0 ~ 10 人次主動應徵
  • 全台52間直營門市|第一個榮獲教育部「資深技藝師傅獎」 在彭村梅,你不只是學手技,更是進入一套完整的「六感教育法」系統: ❖從傾聽顧客情緒,到設計氛圍感受 ❖從感知美感標準,到行銷說故事的能力 我們培養的是具備專業手技、溝通能力、行銷思維與服務素養的全方位人才。 有人帶、有升遷、有制度,你的成長不靠運氣,而是靠養成! ❖薪資福利❖ 一、保障底薪~60000元 (無經驗可,月薪五萬以上不是夢,只要你肯努力) 二、提供完善教育訓練 (只要你願意,專業教給彭村梅) 三、新竹以北外加津貼(2000-5000元) 四、享技術/銷售獎金(無業績壓力) 五、提供免房租員工宿舍及制服 六、介紹新進美容老師(獎金5000元~10000元) 七、享有義大利原裝進口產品優惠折扣 八、鼓勵在職進修(有收入有文憑/配合多家科大/學費免息分期) 九、享勞工保險 、6%勞退提繳、生日禮金、婚喪及生育禮金 ❖工作內容❖ 1.無經驗可,免學費,完善教育培訓。 2.學習一技之長/六覺療法,以及經營管理,全方位的發展,讓你獨立運作於制度下,並在團隊中發揮價值與影響力。 3.提供臉部保養、身體紓壓、精油芳療服務 4.每個人都曾是新手,所以我們更懂怎麼帶新人上手—這是彭村梅最自豪的傳承文化。 【歡迎投遞履歷預約面試時間,彭村梅歡迎您】 要約「視訊面試」、「現場面試」或有任何求職相關問題歡迎詢問,約面試請先投遞履歷~

  • 5/1
  • 製程部主管 Field Process Engineer Manager - 美國亞利桑那 (濕蝕刻 Clean、蝕刻 Etch、薄膜沉積 Thin Film)
  • 亞利桑那州
  • 科林研發股份有限公司(Lam Research)
  • 8年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • This position manages the day-to-day operations of the site technology team, including people management. The position will lead the team to provide technology expertise to support penetration and defense strategies. Manage technical resources to secure, explore and win application market share. **This position will be assigned to work in Arizona, USA, after one year training in Taiwan. ** Job Duties and Responsibilities (70%) • Manage day-to-day operations of the Field Process team to ensure smooth execution and alignment with business objectives. • Understand key customers’ technology roadmaps, process flows, inflection points, requirements, and business challenges; identify opportunities where the company can add value. • Represent the company professionally to customers, develop and maintain strong relationships, and ensure continued customer satisfaction with process solutions and initiatives within the assigned territory or function. • Collaborate with customers to identify business opportunities by: o Understanding customer needs. o Positioning the company’s product and technical value. o Working with the Account team to develop penetration and defense strategies. o Coordinating with the Global Product Group on product demonstrations. • Manage penetration and defense projects by: o Supporting the Account team in project strategy development. o Driving local and corporate teams to execute projects within committed timelines and resources. o Managing competency and manpower resources. o Engaging and managing customer relationships throughout the project lifecycle. • Serve as a trusted subject matter expert and partner to customers (internal and external), delivering technical solutions that enhance customer perception of the company. • Provide regional technical leadership for processes, including resolving customer issues, improving productivity, and supporting installation activities. • Work closely with Product Groups and Account Teams to drive technical solutions and ensure compliance with escalation policies. • Ensure safety compliance by identifying hazardous environments and providing ongoing safety training to the engineering team. • Perform other duties as assigned by the immediate supervisor. People Management (30%) • Direct and supervise day-to-day work and projects of direct reports. • Manage competency and manpower resources within the team to meet customer needs. • Oversee annual performance management and development exercises for direct reports. • Drive training and development initiatives for team members. • Mentor high-potential personnel to build a stronger team and create growth opportunities for qualified internal candidates.

  • 5/1
  • 製程工程師 Field Process Engineer - 美國(高雄受訓) (濕蝕刻 Clean、蝕刻 Etch、薄膜沉積 Thin Film)
  • 華盛頓州
  • 科林研發股份有限公司(Lam Research)
  • 工作經歷不拘,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • 【請同時至科林研發官方網站投遞】 此職缺履歷登錄網址 https://reurl.cc/gD31KL Technical 1. Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems. 2. Setup and complete experiments, collect data and generate reports for both internal and external distribution. 3. Design and complete DOE (Design of Experiments) evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades. 4. Develop new processes for small variants to existing customer applications. 5. Conduct experiments and tests, collect and analyze data and generate reports for both internal and external distribution. 6. Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges. 7. May develop new processes for small variants to existing customer applications. 8. May recommend / initiate escalations and quality investigations. 9. Present technical and marketing materials to a high standard. 10. Any other duties as assigned by the immediate supervisor. Customer Relation 1. Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands. 2. Professionally represent the company to the customer. 3.Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified. 4. Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc.) in good working condition, accounted for and secure. 5. Can support process projects and manage customer and product group to drive to closure. **This position will be assigned to work in Arizona, USA, after one year training in Taiwan. ** *請檢附英文履歷**請載明多益成績*

  • 5/1
  • 製程工程師 Field Process Engineer - 竹科 (濕蝕刻 Clean、蝕刻 Etch、薄膜沉積 Thin Film)
  • 新竹市
  • 科林研發股份有限公司(Lam Research)
  • 工作經歷不拘,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • 【請同時至科林研發官方網站投遞】 此職缺履歷登錄網址 https://reurl.cc/gD31KL Technical 1.Responsible for completion of process support and installation of Lam equipment at customer sites. This includes evaluation and documentation of process outputs of hardware modifications/upgrades to existing systems. 2. Setup and complete experiments, collect data and generate reports for both internal and external distribution. 3. Design and complete DOE (Design of Experiments) evaluations to characterize process window for new installations or Lam recommended field hardware modifications/ upgrades. 4.Develop new processes for small variants to existing customer applications. 5. Conduct experiments and tests, collect and analyze data and generate reports for both internal and external distribution. 6. Work with senior engineers and customers to understand customer technology roadmaps, process flow, inflection points, requirements and business issues/ challenges. 7. May develop new processes for small variants to existing customer applications. 8. May recommend / initiate escalations and quality investigations. 9. Present technical and marketing materials to a high standard. 10. Any other duties as assigned by the immediate supervisor. Customer Relation 1. Develop good customer relations during start-up and trouble-shooting; Work closely with customer to understand customer issues and demands. 2. Professionally represent the company to the customer. 3.Utilize knowledge of company’s product lines and services to keep existing / potential customers informed when new/additional needs are identified. 4. Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts etc.) in good working condition, accounted for and secure. 5. Can support process projects and manage customer and product group to drive to closure. *請檢附英文履歷**請載明多益成績*

  • 5/1
  • 實驗助理工程師 Process Technician (大夜或小夜班) - 竹科/龍潭
  • 新竹市
  • 科林研發股份有限公司(Lam Research)
  • 工作經歷不拘,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • Responsibilities Process Technician will actively support process development and other R&D work carried out by Lam Research team at Taiwan Technology Center (TTC). The work will be performed in TTC cleanroom and will involve operation of various process and metrology tools used for device manufacturing which may include processes such as sample preparation, plasma etch, wet clean, associated metrology and inspection. 1. Supports Process Engineers in routine preparation for wafer tests, data collection and sample submissions 2. Operates etch, wet clean and metrology processing equipment with use of recipes defined by engineering team 3. Provides technical assistance to process development carried out by R&D team 4. Processes test runs and prepares records, charts, and schematics of results for presentation to engineering

  • 5/1
  • 資深Java工程師 Sr. Java Engineer - Hsinchu GD5
  • 新竹市
  • 科林研發股份有限公司(Lam Research)
  • 10年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • 【本職缺僅接受科林研發官方網站投遞】 請至科林研發官方網站投遞個人履歷表,此職缺履歷登錄網址: https://careers.lamresearch.com/careers?start=0&pid=1099540111912&sort_by=timestamp We are seeking a team player who can be part of a software development team, while being able to effectively communicate with cross-functional and global teams. Candidate should be adaptable, open to learning and eager to contribute to collective goals. What You‘ll Do • Design, develop, troubleshoot, and debug software programs for enhancements and new products. • Implement new customer requirements and features in our existing application. • Maintain and enhance existing code base by investigating and resolving problem areas. • Demonstrate, clearly communicate, and present solutions through clear documentation, flowcharts, and well-structured code. • Collaborate with cross functional teams to design and develop software programs.

  • 5/1
  • 設備工程部主管 Field Service Engineer Manager - 美國亞利桑那 (乾蝕刻 Etch)
  • 亞利桑那州
  • 科林研發股份有限公司(Lam Research)
  • 8年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • Major responsibility is n3 miniline transfer and high peak ramping task include daily service operation, installed base performance improvement, maintain customer satisfaction, as key sponsor to lead local team and cowork with PG/CSBG/Sales to make customer and company’s goal completed. **This position will be assigned to work in Arizona, USA, after one year training in Taiwan. ** Job Duties and Responsibilities (60%) • Act as the primary representative of the Field Service Head to customers, fostering strong relationships and ensuring service operations align with company goals. • Oversee the performance of the installed base within assigned functions to meet product specifications and system performance targets. • Direct and manage field service and technical support activities related to installation, servicing, and modification of company products. • Collaborate closely with sales, service teams, process engineering, and product groups to support customer technical and production requirements, evaluate product performance, and deliver optimal solutions. • Forecast and control Installation & Warranty (I&W) within the ISR plan, ensuring efficient engineer utilization for balanced absorption results. • Serve as a key liaison between customers and product groups, providing clear issue statements and support needs to drive continuous improvement in system performance, availability, and reliability. • Coordinate escalations with local and support teams, allocate resources effectively to minimize downtime and production interruptions. • Ensure a zero-incident safety record by maintaining a hazard-free environment and delivering ongoing training and guidance to the service team. • Understand customers’ equipment-related technology roadmaps, upgrade requirements, and operational challenges to identify opportunities for hardware improvements and value-added services. • Work with customers and account teams to identify hardware-related business opportunities, including: o Positioning the company’s equipment, capabilities and technical advantages. o Supporting penetration and defense strategies for hardware solutions. o Coordinating with Global Product Groups for equipment demonstrations and upgrades. • Manage hardware penetration and defense projects: o Develop and execute project strategies with account teams. o Drive local and corporate teams to deliver hardware solutions within committed timelines and resources. o Oversee competency and manpower allocation for hardware projects. • Act as a trusted advisor to customers for equipment performance, reliability, and productivity improvements. • Lead training, motivation, development, and discipline of assigned employees to build a high-performing team. • Manage competency and manpower resources to fulfill customer needs across multiple projects. • Mentor high-potential personnel to strengthen team capability and create growth opportunities for internal talent. People Management (40%) • Lead training, motivation, development, and discipline of assigned employees to build a high-performing team.

  • 5/1
  • 設備工程師 Lab Service Engineer - 龍潭 (蝕刻 Etch)
  • 桃園市龍潭區
  • 科林研發股份有限公司(Lam Research)
  • 3年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • As a Laboratory Service Engineer at Lam, you‘re a pivotal force in maintaining and upgrading equipment in our applications lab. It’s not the typical lab; you’ll be hands-on with state-of-the-art equipment performing maintenance, troubleshooting, and calibration. You‘ll support innovative equipment providing installation and documentation, making you an integral part of our technology‘s success. In this role, you will contribute to concept and feasibility hardware to enhance current and develop next generation of semiconductor equipment for our customers. - Operate in an R&D environment performing preventative and corrective maintenance, troubleshooting, upgrades, and calibrations on equipment. - Diagnose and repair mechanical, electromechanical, electronic, and vacuum equipment. - Ensure safe handling of hazardous gas and liquid materials using required Personal Protective Equipment. - Partner with cross-functional teams – including process development, hardware, and software engineering – on R&D activities, customer demos, and supporting equipment. - Install and provide support for prototype equipment, developing procedures and documentation. - Maintain alignment on priorities across tasks that vary from dynamic to consistent with clear and proactive communications. Minimum Qualifications: Bachelor‘s degree in a technical field with 5+ years of experience; or Associates degree in a technical field or equivalent military training with 7+ years of relevant experience; or equivalent work experience. Preferred Qualifications: - Experience troubleshooting electrical, electro-mechanical, fluidic systems, and vacuum systems. - Proficient use of a variety of hand tools and electronic test equipment for maintenance, repair, and assembly tasks. - Capable of working in a cleanroom environment, wearing personal protective safety equipment, or cleanroom suit. - Semiconductor industry experience or understanding of Lam products is a plus.

  • 5/1
  • 設備工程師 Field Service Engineer - 嘉義
  • 嘉義縣太保市
  • 科林研發股份有限公司(Lam Research)
  • 1年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • 【請同時至科林研發官方網站投遞履歷】 此職缺履歷登錄網址: https://opportunities.lamresearch.com/job-invite/191654/ Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision 8. Perform other related duties as assigned by senior FSE / supervisor Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site

  • 5/1
  • 設備工程師 Field Service Engineer - 高雄路竹 (Etch)
  • 高雄市路竹區
  • 科林研發股份有限公司(Lam Research)
  • 工作經歷不拘,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • *具備EI、Coding能力佳 Technical 1. Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. 2. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4. Maintain records and reports to coordinate activities between Lam and the customer. 5. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6. Transparently discuss opportunities and challenges with customer to increase trust. 7. Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

  • 5/1
  • Inventory Specialist -新竹/ 龍潭
  • 新竹市
  • 科林研發股份有限公司(Lam Research)
  • 2年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • Job Responsibilities: Ensures security and accountability of inventory through transaction documentation, process and procedure verification, and system review. Develops and executes replenishment strategies; conducts physical inventories and leads cycle counts. Analyzes and, when able, corrects cycle count discrepancies. Audits incoming and outgoing shipments to assure quality and accuracy. Compiles and documents all transactions for data entry.

  • 5/1
  • RPS (Regional Product Support Engineer) - Taichung (Etch)
  • 台中市西屯區
  • 科林研發股份有限公司(Lam Research)
  • 5年以上工作經歷,學歷不拘,面議(經常性薪資達4萬元或以上)0 ~ 10 人次主動應徵
  • As a Regional Product Support Engineer at Lam, you’re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam‘s valued customers. Responsibilities: Technical: - Communicates as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions. - Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems and process related productivity issues. - Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. - Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. - Partner with the Account Team and Product Group to present to customers the problem statement, identified root causes and getting buy-in on proposed solutions - Identifies and communicates opportunities for installed base performance improvements within a customer site/account through hands on and or installed based performance data collection/analysis - Drives required actions at the customer site to resolve escalations and prevent repeat problems - Participates in the review of procedures, processes and tool design impacting development activity. - Manages projects and provides reports to management to deliver the desired result. Leads customer escalation meetings. - Understands how and has the capability to escalate within management when help is needed. Leadership: - Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. - Mentors field engineers and designs or leads training sessions. Customer Relation: - Provides support to customer/users where the product is highly technical or sophisticated in nature. - Develops customer confidence through credible recommendations and an understanding of the customer‘s perspective to support sales, service and revenue. Qualifications: - MS. with 3 years of relevant work experience or BS with 5+ years of work experience - Ability to read and work from electrical and mechanical schematics, diagrams and interpret operation manuals - Ability to use computer applications, including data analysis tools, word processing, spreadsheet, and presentation software. - Ability to provide quality remote and on-site escalation support and escalation management. - Ability to troubleshoot technical problems and coordinates multiple technical tasks. - Ability to establish and maintain cooperative working relationships with co-workers and customer and adhere to customer rules and policies regarding worksite behavior and safety. - Domestic and International travel is required based on business need.

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