成大專區

Major responsibility is Micron Taiwan new tech node high peak ramping task include daily service operation, installed base performance improvement, maintain customer satisfaction, as key sponsor to lead local team and co-work with PG/CSBG/Sales to make customer and company‘s goal completed Job Duties and Responsibilities (Technical / Operational responsibilities / Performance objectives of this position) 60％ of time • Represent field service head to customer, develop and maintain good customer relationship. Be accountable for service operation to achieve company goals. • Manage installed base performance of assigned functions to ensure achievement of system performance to product specifications. • Manage and direct the activities of field service and technical support required for installation, servicing and modification of company products • Co-work with sales, service team, process engineering and product group closely to support customer technical and production requirements, evaluate product performance and best solution delivery • Forecast and control I&W within ISR plan and manage the utilization of engineers for a balanced absorption result. • As bridge of customer and product group to deliver clear issue statement and support need to keep improving and demonstrating system performance, available and reliability. • Coordinate hot escalation with local and support team, manage and arrange resources to estimate down case and interruption of production • Secure zero safety EHS event with non-hazards environment and provide sufficient training and guide service team continuously. People Management (Responsibility for leading, motivating and developing staff) 40 ％ of time • Be responsible for training, motivation, employee development and discipline of assigned employees.

【Position Summary】 Major responsibility is improving installation & technical skills of GFW team. Maintaining GFW and local team satisfactions, as key sponsor to lead GFW and co-work with PG/CSBG/Sales to make customer and company’s goal completed. Regular oversea support other regions while requested. Job Duties and Responsibilities(50 ％ of time): Technical / Operational responsibilities / Performance objectives of this position 1. Represent field service head to local service team, develop and maintain good relationship with local team. Be accountable for service operation to achieve company goals. 2. Manage installed base performance of assigned functions to ensure achievement of system performance to product specifications. 3. Manage and direct the activities of field service and technical support required for installation, servicing and modification of company products 4. Co-work with local service team, process engineering, sales and product group closely to support customer technical and production requirements, evaluate product performance and best solution delivery. 5. Forecast and control manpower allocation and manage the utilization of engineers for a balanced absorption result. 6. As bridge of GFW engineer and local service team to deliver clear issue statement and support need to keep improving and demonstrating system performance, availability and reliability. 7. Coordinate hot escalation with GFW, local and support team, manage and arrange resources to estimate gaps to tool delivery and interruption of production. 8. Secure zero safety EHS event with non-hazards environment and provide sufficient training and guide service team continuously. People Management (50 ％ of time): Responsibility for leading, motivating and developing staff 1. Be responsible for training, motivation, employee development and discipline of assigned employees.

Technical 1. Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. 2. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4. Maintain records and reports to coordinate activities between Lam and the customer. 5. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6. Transparently discuss opportunities and challenges with customer to increase trust. 7. Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

【此為身心障礙招募專區，非領有身心障礙手冊之求職者請避免投遞本職缺】 負責協助工程部門處理行政事務、專案協調、物料管理及安全事項，確保部門運作順暢並支持工程師完成專案目標。 Provide administrative and operational support to the Engineering Department, including time sheet management, spending tracking, material coordination, inventory monitoring, EHS compliance, and office-related tasks to ensure smooth departmental operations. 1. 工程師 Time Sheet 管理 / Time Sheet Management o 協助工程師填報與核對工時紀錄 Maintain accurate records in the time tracking system 2. IW Spending 資料管理 / IW Spending Data Management o 收集並整理工程部門的支出資料 Prepare reports and track budget versus actual expenses 3. 物料管理與追蹤 / Material Coordination and Follow-up o 協助工程師進行物料申請與採購 Monitor delivery schedules to ensure timely availability 4. 客戶端物料庫存水位紀錄 / Customer Inventory Level Monitoring o 定期更新並維護客戶端庫存水位資料 Provide inventory reports to prevent shortages 5. EHS 安全事項管理 / EHS (Environment, Health & Safety) Compliance o 協助執行部門安全規範與檢查 Maintain EHS documentation and track corrective actions 6. 辦公室事務支援 / Office Administrative Support o 協助部門日常行政工作（會議安排、文件整理） Support travel arrangements, expense claims, and other ad-hoc tasks • 不限身障類別及程度，但需持有身心障礙手冊或證明。 ※本職缺依據身心障礙者權益保障法，如非具備該身分者，請前往其他職務應徵。 ※屬『定額僱用』員額，歡迎或優先僱用『身心障礙者』，以盡法定義務。

【本職缺接受科林研發官方網站投遞】 請至科林研發官方網站投遞個人履歷表，此職缺履歷登錄網址: https://careers.lamresearch.com//job-invite/184029/ Technical 1 Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites. 2 Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3 Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4 Maintain records and reports to coordinate activities between Lam and the customer. 5 Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6 Transparently discuss opportunities and challenges with customer to increase trust. 7 Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

【本職缺接受科林研發官方網站投遞】 請至科林研發官方網站投遞個人履歷表，此職缺履歷登錄網址: https://careers.lamresearch.com//job-invite/183934/ Technical 1 Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites. 2 Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3 Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4 Maintain records and reports to coordinate activities between Lam and the customer. 5 Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6 Transparently discuss opportunities and challenges with customer to increase trust. 7 Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

Looking to hire an experienced hardware engineer who is familiar with the semiconductor equipment manufacturing industry and doesn‘t shy away from the challenges that come with it, along with supporting Lam‘ s top tier customers. In addition to being Safety First oriented, the prospective candidate should possess strong organizational skills, be a critical thinker, and able to comprehend electrical schematics and equipment drawings. They also need to be able to effectively communicate in English. Being knowledgeable and having previous experience supporting Lam‘s SIG (Prevos, Selis, Argos) and Bevel (Coronus) products is preferable. This person will need to manage their time, work collaboratively within cross-functional teams and multi-task, to resolve our internal and external customer issues as quickly as possible. This position is based in Hsinchu. Must be willing to relocate if they‘re not already in Hsinchu. Job Responsibilities • As a Regional Product Support Engineer at Lam, you‘re the backbone of technical support for field engineers, technicians, and product support personnel in the region. • Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. • Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam‘s valued customers. Other information: • Residence Location – Flexible • Work location – Hsinchu • Travel – PS team is centralized organization, so PS engineer isn‘t dedicated to a specific work location. (1) Need to take not only domestic but also international travel if needed (2) The frequency of travel depends on the demand from customers including Act team (3)＞30％ travel commitment

Responsibilities: Technical: • Communicates as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions. • Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. • Responds to situations where first-line product and escalates or finds solutions in malfunctioning equipment or software. • Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. • Partners with the account team to present to customers the problem statement, identified root causes and getting buy-in on proposed solutions • Identifies and communicates opportunities for installed base performance improvements within a customer site/account through hands on and or installed based performance data collection/analysis • Drives required actions at the customer site to resolve escalations and prevent repeat problems • Liaises between Customers, Product Groups, Field Sales, Business Development and other organizations to ensure closure of product issues. May works closely with Account GM(s), CSOMs and other senior level engineers in Field, CSBG and GPG. • Participates in the review of procedures, processes and tool design impacting development activity. • Manages projects and provides reports to management to deliver the desired result. Conduct customer escalation meetings. • Present technical and marketing materials to a high standard. Leadership: • Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. • Acts as technical mentor for field and account engineers and may design or conduct training sessions. Customer Relation: • Provides support to customer/users where the product is highly technical or sophisticated in nature. • Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. • Support process projects and manage customer and product group to drive to closure.

The Group You‘ll Be A Part Of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. The Impact You‘ll Make As a Regional Product Support Engineer at Lam, you re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. May be involved in customer installation and training. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Provides support in the early design phase of a new product. What You‘ll Do • Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. • Drives required actions at the customer site to resolve escalations and prevent repeat / preventable problems. • Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. • Acts as technical mentor for field and account engineers and may design or conduct training sessions. • Provides serviceability / installation assessments on new products Who We‘re Looking For • Higher technical education in electrical / mechanical engineering or other field of study • Effective communication in inter-departmental and cross cultural team • Experience with Lam Spin Clean Systems (EOS, DV-P) preferred • Troubleshoot technical problems and coordinate multiple technical tasks. • Able to work in constrictive clean room environment, wearing appropriate personal protective safety equipment as required, and sit or stand for prolonged periods of time in a demanding environment with changing workloads.

What You‘ll Do: • Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. • Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. • Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. • Maintain records and reports to coordinate activities between Lam and the customer. • Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. • Transparently discuss opportunities and challenges with customer to increase trust. • Update customer on status of Lam tools as needed.

Job Responsibilities: 1. Order processing: Process customer orders, ensuring accuracy and efficiency in order entry; Track and monitor order status, providing regular updates to customers. Sox control and compliance. 2. Customer interaction: Manage incoming calls from external customers and internal filed engineers in a professional and courteous manner; Act as the primary point of contact for customers seeking information about Spare Parts; Listen attentively to customer inquiries, concerns, and requests. 3. Issue Resolution: Assist customers in resolving issues, such as order discrepancies, product defects, by coordinating with relevant departments; Initiate returns or replacements as needed, ensuring customer satisfaction. 4. Streamline projects: collaborate with company G&O on the program management. 5. Cross functions operation: accept new assignments during CSBG sections of CS, Logistics and CSBG Admin , and own ability to handle the cross functions operation.

• Conducts technical training courses for customers and/or employees in the use of complex situations for multiple products. • Interacts with customers and functional organizations to develop specifications for content of courses. • Prepares lesson plans from engineering documentation, field service requirements or software documentation. • Works with engineering, technical support and manufacturing to ensure that course material reflects current product features. • Instructs participants in both classroom lectures and laboratory sessions. • Follows up to determine applicability of course material.

Job Duties and Responsibilities (Technical and Operational) 1. Responsible for HVM Fab sales activities including revenue commits and delivery, building customer trust and installed base management (escalation, contract performance, CoC and productivity). 2. Provide accurate sales forecasts and update regularly regarding to change of prior plan. Issue quotation, Configuration and NSR (Non-Standard Requirement) for proper configuration and system slotting 3. Developing and executing strategies and actions for account team key application defense and penetration. To gain market share, and profitability. 4. Understanding Internal & External customers‘ needs and to build a strategic & sustainable relationship with them. 5. Serve as the primary Lam person regarding TSMC product/Business details and explanation, handling appropriate paperwork pertaining to Sales and delivery, and final negotiations. 6. Regular collaboration/coordination with Account‘s Sales/Process/Service Team in order to review status and plans to ensure an organized and efficient approach to penetration and installed base success to ensure Customer Trust activities. 7. Coordinate specific installation and process acceptance schedules with CSOM for timely system acceptance and manufacturing readiness.

Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision. 8. Perform other related duties as assigned by senior FSE / supervisor. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site.

Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision. 8. Perform other related duties as assigned by senior FSE / supervisor. Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site

1. Develop Lam’s spare parts business strategy in collaboration with Business Development Managers, the tool sales team, and Product Groups. 2. Execute Lam’s business strategy and project plans to secure and grow spare parts market share across all Lam platforms. 3. Streamline spare part–related processes and ownership, including loaners, New Part Applications (NPA), Part Change Notifications (PCN), Product Lifecycle Management (PLC), part attribute definition, and part pricing parity. 4. Lead spare part cost reduction projects, including localization initiatives and alternative solution development in collaboration with Product Management and the Business Groups.

【招募職缺】 設備工程師｜Field Service Engineer • 電機／機械／航太 / 自動控制 等相關理工科系學士或碩士畢業 • 對半導體產業及設備工程職務具高度興趣 • 需有機械相關的基礎知識 有半導體製程知識者尤佳 • 需有問題解決、溝通表達、團隊精神、主動學習等能力 • 需能配合大多數工作時間內，穿著無塵衣且將在無塵室環境中工作 ______________________ 【面試資訊】 • 活動日期：3/28（六） • 活動時間：上午場 09:00–12:00｜下午場 13:00–16:00 • 活動地點：台南 • 工作地點：台南／高雄 ※ 3/28場次優先招募台南/高雄職缺。錄取後需配合公司安排在這兩個地區工作，若對於這兩個地區有意願再請投遞履歷。 ______________________ 【活動亮點】 • 與部門主管及 HR 現場面對面交流 • 深入了解美商半導體設備商的實際工作內容、值班模式與員工福利 ______________________ 【招募流程】 • 第一階段｜履歷投遞與英文能力評估，若無英文成績單需參加線上英文測驗 • 第二階段｜由用人主管進行履歷審核，若審核通過者將於 2 週內安排電話面談 • 第三階段｜通過審核後，提交制式工作申請表，將發送活動邀請 • 招募面談｜3/28（六） 參與F2F招募活動，現場與主管進行面試

1.顧客連絡資料整理 2.負責部門相關文件之整理，建檔以及追蹤，於有效時間內回覆顧客信件 3.定期提供業務銷售狀況報表，供業務人員或部門主管參考 4.處理業務回傳訂房、訂餐需求 5.完成業務主管其他交辦事項 6.接受訂位或者是訂房並記錄

1.飯店客房清潔及保養作業。 2.公共區域日常清潔保養作業。 3.大廳、營業場所、電梯、客廁等清潔作業。 4.備品補充、客房設備維護及保養。 5.無相關工作經驗可，具備飯店房務員/公清經驗者尤佳。

1. 協助主廚研發新品 2. 負責食物製作、擺盤 3. 備餐、烹調出餐、收料，且會爐台工作 4. 廚房食品安全衛生管理、清潔、維護、整理 5. 各項廚房設備清潔保養 6. 協助執行各項行政作業（盤點、下單、排班） 7. 協助分級管理、培訓員工。 8. 具西餐、自助餐規畫經驗尤佳 9. 維持整體廚房的衛生及清潔標準 10. 協助管理廚房廚務相關事宜 11. 協助出餐品質標準管制 12. 餐點食材進貨及備料管理 13. 協助廚房行政工作及菜色品質控管 14. 負責任、勇於接受批評進而改進、 15. 樂於料理的創作可將自己擅長的廚藝加以運用