研發替代役專區

-商品介紹及銷售 -顧客接待及服務 -櫃台陳設及櫃務管理

-商品介紹及銷售 -顧客接待及服務 -櫃台陳設及櫃務管理

Product & Portfolio Management • Own product lifecycle management across key categories, with strong focus on Complexion / Face • Develop annual product and launch calendar aligned with brand and business priorities • Manage new product launches, discontinuations, assortment and SKU productivity • Monitor category performance and identify growth opportunities New Product Launch & GTM • Lead end-to-end Go-To-Market planning for new launches • Develop launch strategy including positioning, target audience, pricing, forecast and channel strategy • Coordinate launch timelines and ensure cross-functional readiness • Translate global strategy into strong and relevant Taiwan market activation Business & Forecast Management • Build sales forecasts and launch assumptions based on market potential and business targets • Track sell-in / sell-out performance and provide post-launch analysis • Monitor inventory, forecast accuracy and product productivity • Identify risks and opportunities and recommend action plans Consumer & Competitive Insights • Monitor beauty, makeup and complexion trends • Conduct competitor benchmarking on products, claims, pricing and launches • Translate consumer insights into product opportunities and communication angles Cross-functional Collaboration Partner closely with: • Consumer Marketing / Social / PR • Commercial & Retail teams • Online / E-commerce • Education & Artistry • Demand Planning / Supply Chain • Regional & Global Brand teams Ensure one aligned launch plan from product strategy to consumer and retail execution.

-商品介紹及銷售 -顧客接待及服務 -櫃台陳設及櫃務管理

-商品介紹及銷售 -顧客接待及服務 -櫃台陳設及櫃務管理

1. Business Planning Process - Drive discussion and alignment with affiliate brands for annual budget, estimate and long range plan - Acts as liaison role at affiliate to seek clarification and guidance with regional finance on planning guidelines and changes 2. Annual P&L Management - Manage affiliate brand P&L including control of discount, cost of goods and operating expenses (advertising and promotional spend, selling) - Analyze cost of goods and provide recommended actions to drive gross margin improvement - Actively provide advice to affiliate brands and commercial sales team for retail sales and net sales during monthly financial estimate process - Collaborate with functions for revenue management - Collaborate and work intensively with affiliate brands for saving & cost optimization initiatives - Support monthly and quarterly brand retail sales and net sales performance commentary - Actively participate in monthly Integrated Business Planning meetings to drive alignment of financial estimate’s risk & opportunity - Work closely with Financial Accounting to monitor monthly financial results and analyze gap between actual and estimate - Provide analysis of saleable inventory level at department store counter - Support affiliate brands’ capital budget and manage capital spend within budget 3. Support of New Initiatives and New Projects -Provide strategic analysis to the affiliate and brand management for business case of new brand launch analysis, new product launches, new distribution analysis and channel P&L - Support affiliate General Manager, Finance Director and Finance Business Manager on ad hoc business projects

• Counter sell-in process control • Stock Order management Gather and communicate field demand Product allocation, including saleable, samples, value sets, and GWPs Collateral order management ie DC shipments • Counter inventory control Manage WFA KPIs and returns Inventory reports preparation Tester budget control • Key products tracking • Commodity files creation, communicate price adjustment notices to all channels (DS, SMC, and Retailer.com) • RS/NS targets system data upload • Manage outreach programs

• Develop strong knowledge of the brand DNA, category strategy, and key selling points. • Translate brand guidelines into localized online communication and platform strategy. • Ensure all product content (images, copy, selling points) aligns with brand identity. • Plan and execute campaigns according to each platform’s requirements (e.g. Linegift, Shopee, Amazon, Momo). • Manage promotional calendars, product launches, and exclusive online offers. • Coordinate with platform account managers to maximize visibility and placements. • Forecast online sales by product and campaign, considering ASP, seasonality, and market trends. • Monitor inventory levels; align with supply chain to ensure healthy stock cover while minimizing overstock. • Track sell-through and initiate replenishment or clearance actions when necessary. • Drive sales by managing the full funnel: traffic → conversion → average selling price (ASP). • Monitor traffic sources (paid media, CRM, affiliates, SEO) and recommend optimizations. • Improve conversion through content A/B testing, customer journey optimization, and platform tool usage. • Upsell/cross-sell strategies to maximize ASP and basket size. • Track and analyze daily sales, traffic, conversion, ASP, ROI of campaigns. • Prepare regular reports and insights for management review. • Identify growth opportunities through data-driven analysis. • Work closely with marketing, supply chain, finance, and CRM teams to ensure alignment. • Collaborate with creative/content team for digital assets (banners, product pages, copywriting). • Liaise with customer service to address feedback and improve consumer journey.

360 Marketing — Clinique & The Ordinary • Lead and localize end-to-end 360 marketing plans for Clinique and The Ordinary across consumer, product, retail and digital touchpoints, aligned with regional strategy and local business priorities. • Develop integrated launch and campaign calendars covering retail activation, e-commerce, CRM, paid/owned/earned media, influencer engagement, sampling/seeding and in-store visibility. • Connect channel execution to a clear consumer journey while adapting activation to the distinct audience, proposition and growth ambition of each brand. • Partner with DCM, Online/KAM and agencies on briefs, KPIs, media/influencer plans, creative localization and post-campaign optimization. • Use campaign and business performance learnings to continuously improve future 360 plans and investment choices. PCS & EC Channel Strategy & Business Analysis • Analyze PCS and EC channel performance, category development, shopper behavior, competitive activities and emerging retail / e-commerce trends relevant to Clinique and The Ordinary. • Translate channel, sales and consumer data into business implications, strategic recommendations and prioritized actions. • Partner with Commercial and EC/account teams to develop channel-specific growth strategies, including PCS retail GTM plans and EC acceleration plans, account priorities, assortment, launches and promotional approaches. • Identify opportunities to recruit new consumers and expand brand reach through new channel touchpoints, with a focus on EC growth for Clinique and PCS/new channel expansion for The Ordinary. • Monitor sales performance and key business drivers by brand and channel, identify gaps versus plan, and recommend corrective actions and growth opportunities. Brand Management & Commercial Execution • Work with Commercial to validate local retail GTM execution plans across channels, accounts and doors. • Develop local promotional plans for Key Shopping Moments, High Traffic Moments and always-on recruitment/trial programs with input from Commercial, DCM, Finance and Supply Chain. • Manage A&P investment by brand and channel in line with business priorities and regional guidelines, with a strong focus on effectiveness and ROI. • Lead cross-functional product management, including forecast input, launch readiness, excess management, pricing/claims coordination and issue escalation. • Provide local market and channel insights to regional brand teams during annual planning and business reviews. Cross-Functional Leadership & Other Responsibilities • Drive alignment across Marketing, Commercial, Online/KAM, DCM, Finance, Supply Chain, regional stakeholders and external partners to deliver integrated plans and timely execution. • Lead or participate in assigned local/regional projects related to channel expansion, category growth, GTM strategy and new consumer recruitment. • Demonstrate ownership, strategic thinking and execution discipline; influence stakeholders through clear analysis and recommendations. Decision Making / Problem Solving / Accountability • Recommend channel, campaign, account and investment priorities based on consumer, brand and commercial analysis. • Diagnose performance gaps and develop intervention plans with cross-functional partners. • Independently manage assigned workstreams while escalating material risks, trade-offs and decisions when required. • Maintain accountability for agreed A&P budgets, launch readiness, forecast inputs and campaign KPIs.

Product Marketing & Launch Execution • Support the execution of new product launches, marketing campaigns, and media activations. • Coordinate launch timelines, forecasts, launch materials, and deployment plans. • Work closely with Regional Marketing to localize campaign assets and launch strategies. • Analyze sales and consumer data to generate actionable insights. Events & Luxury Experiences • Lead the planning and execution of VIP consumer events, VIP programs, and retail activations. Ensure all touchpoints reflect Re-Nutriv‘s luxury positioning. • Support Skin Longevity Institute (SLI) experiences and related initiatives. Consumer Engagement & CRM • Partner with CRM team to execute customer acquisition and retention programs, including CRM program development, VIP engagement initiatives, and consumer communication activities. • Develop and execute customer recruitment programs through strategic partnerships and luxury lifestyle collaborations. Cross-Functional Collaboration & Project Management • Work closely with Commercial, Education, Visual Merchandising, CRM, PR, Supply Chain, and field team communication. • Manage project timelines, budgets, vendor coordination, and internal processes

- Drive PCS business growth and channel development, identifying new business opportunities and expanding strategic partnerships. - Manage key business stakeholders and vendors to ensure smooth PCS operations, service quality, and effective execution. - Ensure brand excellence across all stores, maintaining full compliance with brand merchandising standards and guidelines. - Build and strengthen PCS partner relationships, leveraging effective negotiation to secure resources and maximize business opportunities. - Drive resource synergies with PCS partners to optimize activation effectiveness, productivity, and ROI. - Closely monitor sales performance, inventory, and business trends, proactively identifying opportunities and risks and developing timely action plans.

-商品介紹及銷售 -顧客接待及服務 -櫃台陳設及櫃務管理

1. 職業衛生檢測樣品之前處理、分析準備及化學分析。 2. 依分析方法及標準作業程序執行分析工作。 3. 操作及維護 GC、GC/MS、IC、HPLC、ICP-OES、UV/VIS 等分析設備。 4. 執行分析品質管制，整理原始數據、分析紀錄及相關文件。 5. 配製標準液與試劑，並維護實驗室作業環境。 6. 其他主管交辦事項。

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1. 協助生產線作業、機台設定與基本操作 2. 協助原物料準備、產品測試、包裝與出貨前檢查 3. 維持作業區域整潔與5S管理 4. 一般文書處理、資料建檔與文件整理 5. 協助部門行政庶務、表單申請 6. 協助辦公室用品補給、庫存管理與報修 7. 協助發票整理、報帳單據彙整與初步核對 8. 其他主管交辦事項

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負責引導帶位、點餐、外送、收拾碗盤與環境整潔。

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