研發替代役專區

Looking to hire an experienced hardware engineer who is familiar with the semiconductor equipment manufacturing industry and doesn‘t shy away from the challenges that come with it, along with supporting Lam‘ s top tier customers. In addition to being Safety First oriented, the prospective candidate should possess strong organizational skills, be a critical thinker, and able to comprehend electrical schematics and equipment drawings. They also need to be able to effectively communicate in English. Being knowledgeable and having previous experience supporting Lam‘s SIG (Prevos, Selis, Argos) and Bevel (Coronus) products is preferable. This person will need to manage their time, work collaboratively within cross-functional teams and multi-task, to resolve our internal and external customer issues as quickly as possible. This position is based in Hsinchu. Must be willing to relocate if they‘re not already in Hsinchu. Job Responsibilities • As a Regional Product Support Engineer at Lam, you‘re the backbone of technical support for field engineers, technicians, and product support personnel in the region. • Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. • Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam‘s valued customers. Other information: • Residence Location – Flexible • Work location – Hsinchu • Travel – PS team is centralized organization, so PS engineer isn‘t dedicated to a specific work location. (1) Need to take not only domestic but also international travel if needed (2) The frequency of travel depends on the demand from customers including Act team (3)＞30％ travel commitment

The Group You‘ll Be A Part Of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. The Impact You‘ll Make As a Regional Product Support Engineer at Lam, you re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. May be involved in customer installation and training. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Provides support in the early design phase of a new product. What You‘ll Do • Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. • Drives required actions at the customer site to resolve escalations and prevent repeat / preventable problems. • Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. • Acts as technical mentor for field and account engineers and may design or conduct training sessions. • Provides serviceability / installation assessments on new products Who We‘re Looking For • Higher technical education in electrical / mechanical engineering or other field of study • Effective communication in inter-departmental and cross cultural team • Experience with Lam Spin Clean Systems (EOS, DV-P) preferred • Troubleshoot technical problems and coordinate multiple technical tasks. • Able to work in constrictive clean room environment, wearing appropriate personal protective safety equipment as required, and sit or stand for prolonged periods of time in a demanding environment with changing workloads.

Responsibilities: Technical: • Communicates as a subject matter expert on high level technical issues and escalations while providing guidance and recommending solutions. • Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. • Responds to situations where first-line product and escalates or finds solutions in malfunctioning equipment or software. • Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. • Partners with the account team to present to customers the problem statement, identified root causes and getting buy-in on proposed solutions • Identifies and communicates opportunities for installed base performance improvements within a customer site/account through hands on and or installed based performance data collection/analysis • Drives required actions at the customer site to resolve escalations and prevent repeat problems • Liaises between Customers, Product Groups, Field Sales, Business Development and other organizations to ensure closure of product issues. May works closely with Account GM(s), CSOMs and other senior level engineers in Field, CSBG and GPG. • Participates in the review of procedures, processes and tool design impacting development activity. • Manages projects and provides reports to management to deliver the desired result. Conduct customer escalation meetings. • Present technical and marketing materials to a high standard. Leadership: • Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. • Acts as technical mentor for field and account engineers and may design or conduct training sessions. Customer Relation: • Provides support to customer/users where the product is highly technical or sophisticated in nature. • Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. • Support process projects and manage customer and product group to drive to closure.

What You‘ll Do: • Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. • Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. • Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. • Maintain records and reports to coordinate activities between Lam and the customer. • Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. • Transparently discuss opportunities and challenges with customer to increase trust. • Update customer on status of Lam tools as needed.

Job Responsibilities: 1. Order processing: Process customer orders, ensuring accuracy and efficiency in order entry; Track and monitor order status, providing regular updates to customers. Sox control and compliance. 2. Customer interaction: Manage incoming calls from external customers and internal filed engineers in a professional and courteous manner; Act as the primary point of contact for customers seeking information about Spare Parts; Listen attentively to customer inquiries, concerns, and requests. 3. Issue Resolution: Assist customers in resolving issues, such as order discrepancies, product defects, by coordinating with relevant departments; Initiate returns or replacements as needed, ensuring customer satisfaction. 4. Streamline projects: collaborate with company G&O on the program management. 5. Cross functions operation: accept new assignments during CSBG sections of CS, Logistics and CSBG Admin , and own ability to handle the cross functions operation.

【Mission】 Own the end‑to‑end regional logistics network for spares—covering materials flow, inventory integrity, import/export compliance, 3PL performance, and customer service levels—to minimize fab downtime and maximize on‑time delivery with cost discipline. 【Key Responsibilities】 • Ops/Inventory: plan/control flow & data; ensure critical parts; run multi site WH/resupply; escalation; align to build plans; own financials/budgets; drive 8D/5 Why/Fishbone. • Compliance: SOX/ISO, safety, environmental, quality; BCP readiness. • 3PL/Systems: 3PL governance; WMS/SAP integrity; improvements & deployments (ECC/S/4/EWM, WMS, TMS); QC KPIs/training • Local transportation:　Develop and execute transportation strategies aligned with company goals. • People: hire/develop/evaluate; high trust, data driven, customer first. • IE & Customer: value stream, time/motion, capacity/bottlenecks; data prioritized fixes; A3/Kaizen/RCCA; SOP/WMS/TMS/SAP updates; customer window; voice of the cusotmer→projects; change control.

• Conducts technical training courses for customers and/or employees in the use of complex situations for multiple products. • Interacts with customers and functional organizations to develop specifications for content of courses. • Prepares lesson plans from engineering documentation, field service requirements or software documentation. • Works with engineering, technical support and manufacturing to ensure that course material reflects current product features. • Instructs participants in both classroom lectures and laboratory sessions. • Follows up to determine applicability of course material.

1.製袋機台操作技術人員,製程產品校機,調整機台等事項。 2.依客戶訂單需求調整尺寸大小,製成包裝袋,產品檢查、測試、包裝等等作業。 3.可配合加班，動作俐落，並配合主管調度及安排。 4.認真負責盡職，刻苦耐勞細心，須配合加班，需有經驗者 ** 有相關經驗者:依工作經歷年資薪資面議另計 **

定期清潔庫存、工具、設備或倉庫，以確保符合安全規章及存貨安全 倉庫物品、物料進出管理品，與請購是否相符 進貨╱發貨╱理貨╱補貨╱退貨…物料進出作業與管制 可配合加班者佳

1.負責產品組裝、包裝、搬運作業 2.個性溫和、工作態度良好 3.能配合加班者

負責自動化設備機構組裝與調整 依圖面完成設備組立與定位 協助設備試機與問題排除 配合現場安裝與客戶端調整 基本配管 / 配線能力 尤佳 歡迎具工作熱誠，無經驗可。 請有意願者，線上投履歷我們將會儘速聯絡。 其它說明：需出差(國內當天來回)

1.對於機械電路配線及規劃有基本的知識，有實際配線經驗者佳。 2.熟三菱 或 OMRON PLC、Proface人機程控，負責軟體的分析、設計、程式撰寫與維護。 3.進行軟體的測試與修改以及控管軟體設計進度。 4.試車。維修等工作。 其它說明：需出差(國內當天來回)

如果你渴望高薪、成長、提升能力，並且厭倦一成不變的工作環境，歡迎加入我們這個大家庭! 工作內容: - 開發新客戶，透過電話進行新客戶開發與邀約提案 - 協助商家規劃品牌經營、提供客製化提案，成為專屬於客戶的品牌規畫師 - 結合內外數位行銷技能，並與客戶合作長期投放策略 - 了解商家行銷客群；與客戶維持長期配合， 達到永續經營 - 設立自我目標，創造非凡人生 - 辦公室位於南京復興捷運站，出站1分鐘 本職缺薪資包含固定薪資及獎金制度，實際薪資結構及獎金發放機制將於面試時說明，請以實際面談內容為準。

如果你渴望高薪、成長、提升能力，並且厭倦一成不變的工作環境，歡迎加入我們這個大家庭! 工作內容: - 開發新客戶，透過電話進行新客戶開發與邀約提案 - 協助商家規劃品牌經營、提供客製化提案，成為專屬於客戶的品牌規畫師 - 可學習到數位行銷技能，了解市場長期投放策略 - 新人的提前暖身，畢業至就業無縫接軌 - 辦公室位於南京復興捷運站，出站1分鐘 -因客戶維繫及方案作業流程，寒暑期實習較不適合；歡迎應屆畢業生加入我們。 本職缺薪資包含固定薪資及獎金制度，實際薪資結構及獎金發放機制將於面試時說明，請以實際面談內容為準。

尋找能夠領導及培育業務團隊，如果你擁有管理經驗並能夠建立完整的電銷制度，我們誠摯歡迎你的加入。 工作內容： 1. 電銷團隊管理，協助團隊達成績效目標、處理客訴及業務流程，及工作規章執行。 2. 教導電銷人員行銷技巧與話術修正。 3. 規劃與執行團隊發展目標，監督與達成業務個人＆團隊業務目標。 4. 建立高效的工作流程及問題改進，帶領團隊確保作業良率。 5. 評核電銷人員績效，及時提出改善計畫並確實執行。 6. 建立、記錄並維護顧客資料（如：聯繫記錄、顧客反應、帳務及訂購記錄）。 ◎ 歡迎具有電銷團隊管理經驗的你加入，成為我們優秀團隊的一員！

尋找能夠領導及培育業務團隊，如果你擁有豐富的管理經驗並能夠建立完整的電銷制度，我們誠摯歡迎你的加入。 工作內容： 1. 電銷團隊管理，協助團隊達成績效目標、處理客訴及業務流程，及工作規章執行。 2. 教導電銷人員行銷技巧與話術修正。 3. 規劃與執行團隊發展目標，監督與達成業務個人＆團隊業務目標。 4. 建立高效的工作流程及問題改進，帶領團隊確保作業良率。 5. 評核電銷人員績效，及時提出改善計畫並確實執行。 6. 建立、記錄並維護顧客資料（如：聯繫記錄、顧客反應、帳務及訂購記錄）。 7. 招募及面談新進人員。輔助團隊成員職涯發展。 ◎ 歡迎具有豐富電銷團隊管理經驗的你加入，成為我們優秀團隊的一員！

您好！ 我們是克迪斯行銷有限公司，主要是以Google和Yahoo的資源，協助中小企業及店家提升業者品牌知名度及曝光度。 工作內容: 1.使用客服系統回覆顧客問題，解決顧客困難。 2.負責一般文書資料處理及歸檔工作及行政庶務工作。 3.維護客戶關係及回報。 4.對接合作客戶的專案資訊。 5.收集客戶端專案內容所需的資料。 6.電話接聽與客訴處理。 7.工作環境單純，無須推銷也無業績壓力。 8.擁有高EQ善於溝通和專業知識，能提供高品質的服務。 9.良好溝通能力，具備高情商管理與高抗壓性，提供高品質的服務給顧客。 10.打字速度快及具備基本電腦操作知識。 11.具備責任感、細心、積極主動、誠實與樂觀的工作態度 12.協助主管交辦事務

- 執行SEO及推廣相關的活動。 - 負責網站推廣，外鏈建設工作，能夠快速為網站獲取高權重鏈接；提高網站整體流量。 - 熟悉GA、GSC、Ahrefs、MOZ以及相關工具使用。 - 監測分析公司與客戶網站流量，排名收錄等數據，並優化網站整體排名。 - 提高網站在搜索引擎內的排名。

- 負責網站推廣，外鏈建設工作，能夠快速為網站獲取高權重鏈接;提高網站整體流量 。 - 監測分析公司網站流量，排名收錄等數據，提升網站整體排名和流量，提出優化建議 。 - 網站建置切版、程式編寫、產品上架。 - 與設計組討論網站建置事宜。 - 精通SEO原理，如關鍵字優化、標籤優化、標題優化、關鍵字排名優化等。

1.處理一般會計帳務 2.處理應收應付帳款及協助相關帳務處理，並製作會計管理報表 3.操作會計系統，製作主管所需之財務報表 4.核對各明細分類帳與總帳勾稽，並與試算表覆核 5.配合及提供其他會計人員作業所需資料 6.其他主管交辦事項