研發替代役

Job Description Corporate Banking provides corporate and asset management customers with a full range of commercial banking products and services, including cash management services, liquidity management, trade finance, working capital finance, term/revolving loans as well as corporate wealth product includes UT, bond, SIP, SN, DCI and T&M(FX, derivatives) products. Responsibilities • Solicit and develop new relationships. • Customer relationship management to spot new business opportunities, understand customers‘ requirements, structure deal and proper evaluation of risks to achieve a balance stance for the customer and bank. • Understand customer needs and develop plans to address them. • Forward upselling and cross-selling opportunities to the sales team. • Corp. wealth and T&M revenue, more diverse products knowledge and revenue generation abilities aside from Corp. loan. • Proactive management, supervision and monitoring of an existing pool of accounts to achieve optimum utilization rate and profitability as well as timely submission of account review. • Evaluate the credit-worthiness of customers and recommends appropriate proposal taking into account the Bank‘s objectives, customer‘s requirement and overall market conditions and industry trends • Ensure timely submission of RFP (Request for proposal), pitches, meeting deal execution timelines, preparation for credit memos and supervision reports • Prepare financial models with P&L, B/S & cash-flow projections based on sound business and market assumptions • Underwrite report by proper identifying of significant risks and mitigating factors. • Proactive monitoring and management of accounts, being alert to credit deterioration or improvement, and taking timely action including elevation to senior bankers and credit • Ensure compliance of mandatory banking processes. • Perform KYC and conduct customer due diligence. • Resolve customer complaints quickly and effectively • Liaise with Corporate Banking various department (such as Credit & Credit Control, T&M, Operations and other Product Groups) to achieve a smooth workflow in the processing of customer‘s request.

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。

Job Description 1. Support sales head/team lead for business planning/strategy execution to achieve the sales revenue target; selective clients coverage 2. Overseeing various projects/sales initiatives aimed at improving Sales team work flow efficiency in the fast pace environment 3. Collaborate with cross-functional teams, stakeholders and bridge the communication of various Sales team projects and initiatives, including IBG & CBG MtJ, data & digital initiatives, business planning and analysis, etc.

(A) 櫃台交易處理 1. 處理現金、支票、國內外匯款及外匯交易。 2.為客戶提供櫃台服務。 3.處理開戶/ 銷戶、存款/ 放款相關程序。 4.得管理櫃檯現金運轉，通過對現金、貴重物品、金庫/鑰匙和密碼的有效監控和保管來實行分行交易運作。 (B) 推銷銀行產品/ 服務 1.在處理櫃台交易時，辨別潛在客戶並將其引薦給銷售人員，在適當情況下向客戶交叉銷售銀行產品。 (C) 客戶體驗管理 1.按照銀行要求的服務標準，為客戶提供優質的服務。 2.處理和跟進客戶的查詢、要求和交易，以確保客戶滿意度。 (D) 稽核和合規監控 1.遵守銀行的政策、標準、操作準則/ 規程、保安和內部控制及合規措施。 2.遵守政府和金管會制定的規則和規定。

1. 提供既有信貸客戶來電各項貸後諮詢服務、產品解說及關係維護，並適時進行推廣。 2. 各項信貸專案推廣及拓展既有信貸增貸作業

工作內容: 1. 外撥電話聯繫客戶，協助處理線上申請信用卡未完成案件，說明並輔導客戶完成申辦。 2. 透過電話為客戶提供解決方案，確保案件得到妥善處理，必要時將案件轉交給相關單位協助處理。 3. 配合團隊合作，可機動性配合任務部署。

1. Provide advisory services on treasury products to Treasures clients to achieve clients and financial objectives. 2. Coach, train and lead sales team (BMs and TRMs) to promote FX/DCI, fulfilling internal and external regulatory requirement. 3. Lead and support sales team to deliver the set revenue target and grow FX/DCI AUM. 4. Perform joint sales call / appointment with RMs when required 5. Drive and grow the FX/DCI business through an effective sales management model. 6. Attend all relevant training/briefings and assist in treasury product development by providing feedback on clients; preferences and needs as well as contributing ideas on how products can be better packaged and retailed to clients.

Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. Job Description for CDD Checker： 1. Conduct due diligence on customers during new case review, regular review and trigger review, assist banks in implementing anti-money laundering policies and conduct data analysis and management as needed. 2. Cooperate with RM/CSO/Maker to understand customers, correctly assess customers‘ anti-money laundering risks, collect documents from customers/public sources, liaise with RM/CSO/Maker and other relevant legal compliance departments and complete high-quality CDD in time . 3. Provide RM with insight into client AML risk and understand the industry, client information and other relevant factors that may affect the bank‘s AML risk. 4. Familiar with and flexibly apply all CDD policies and guidelines, and complete all CDDs in accordance with guidelines and policies and regulations. 5. Work with Financial Crimes and Security Services (FCSS) to provide IBG with a clear AML/CFT advisory and CDD/KYC process. 6. Work with Compliance, Technology and Operations to manage processes, documentation to comply with regulatory requirements 7. Ensure all CDD submissions/responses are completed in a timely and accurate manner, checking relevant forms for correctness. 8. Make sure there are no overdue CDDs and make sure to perform the CDD with a fast TAT and complete all CDD-related exercises by the deadline. Work as a team and support each other to complete daily BAU work and assigned ad-hoc projects. Qualification： 1. good understanding and experiences to AML/KYC & controls 2. quality skillset to manage data extraction & report production 3. purpose-driven & relationship-led characters to collaborate with stakeholders. 4. Language ability: English reading and writing ability - Business level.

1.行銷管理及業務推展 (1)主動開發及服務內部同仁所推薦的潛在客戶及從分行及外部擴增客戶來源。 (2)協助分行業務經理領導業務團隊並提昇保險銷售績效，以達成分配給自己及分行的整體保險業績目標。 (3)透過客戶服務、交叉銷售、分行宣傳活動等來深耕客戶關係並建立品牌知名度，以擴增客戶基礎。 (4)參與例行性的教育訓練及銷售活動等，並與分行服務經理等服務同仁密切合作，以有效開發服務同仁所推薦的潛在客戶。 (5)定期召開業績檢討會，以提升銷售同仁的產能。 (6)與客戶維持良好的關係，滿足客戶的財務需求，並提升客戶與本行往來的業務種類。 (7)確定銷售同仁的銷售行為係依據並符合內部政策、標準、準則、規章及主管機關及監理機構所訂定的規章及法規。 2.人才及客戶體驗管理 (1)培訓發展及輔導銷售同仁，以提升其保險銷售績效及與客戶間的互動關係。 (2)與銷售同仁保持明確及即時溝通，以共同達成保險銷售目標。 (3)建立團隊成員中的信任及士氣，並能與分行中的其他同仁密切合作。 (4)協助分行業務經領導業務團隊提供客戶最佳的金融服務，並達到在多個客户滿意度調查/ 追踪計畫中（例如神秘顧客及電話服務調查）針對保險的預設滿意度水準。 3.稽核及合規監控 (1)確保完全符合內部政策、標準、準則及規章及主管機關及監理機構所訂定的規章及法規。 (2)透過教育、監控及有效的補救措施協助分行業務經理提升分行營運的控制及合規質量，並密切的與分行服務經理合作以保持銷售團隊的營運標準。 4.分行行政管理 (1)滿足客戶的需求，並依據本行的客戶申訴處理準則及時的解決客戶抱怨案件。 (2)反映並建議分行業務經理有關於客戶的意見及競爭對手的作法。

工作職掌: 協助分行舉辦理財說明會、進行每日市場分析與報告，提供即時的資訊給理專。需給予教育訓練，協助理專提升專業，包含:市場/產品等。與分行經理及業務主管合作，進行顧客分析並提供合適的投資理財規劃諮詢，符合客戶需求。提供策略面的專業，協助分行提升分行績效與理專生產力。 Responsibilities: - IC play the role as the speaker for the small client seminar held at each branch. - To distribute the market outlook and asset allocation model related knowledge to our existing customers as well prospectors. - IC should be the trainer of sales people and help on solving all kind of market/product relevant inquiries from sales people. - Refine the sales trainings via morning update and informal communications with sales people. - Co-work with BBM and sales lead on the analysis of customer composition, and help BBM/sales lead and sales to develop suitable product/pricing strategy to service the customers at the branch level. - IC should join call with TRMs to know the customers needs, advice suitable product and fulfill customer needs. - Help in writing the market outlook/product related materials for the purpose of sales training and role plays. - Help to promote and educate the DBS-Morning Star asset allocation model to TRMs and clients. - Responsible for the feedback of voice and requirements to CIIP research team and product teams. - Develop strategies to help TRM to acquire new customers and to acquire new money.

1. 依照客戶需求推薦信用卡產品。 2. 地點很自由，可選擇跑攤駐點、企業團辦-到公司行號辦說明會還是掃街陌開。 3. 提供完整的教育訓練，新手沒關係，有團隊協助，上手很快速。 4. 外商福利好，第一年即享14天年假，讓你兼顧工作與生活。 5. 上班時間不固定，排班、輪休 。

1. 依照客戶需求推薦信用卡產品。 2. 地點很自由，可選擇跑攤駐點、企業團辦-到公司辦說明會還是掃街陌開。 3. 提供完整的教育訓練，新手沒關係，有團隊協助，上手很快速。 4. 外商福利好，第一年即享14天年假，讓你兼顧工作與生活。 5. 上班時間不固定，排班、輪休 。 你沒有人脈，想做業務? 想要挑戰自己，渴望拜百萬年薪? 那就快快投下履歷，星展歡迎你的加入，

ob Purpose : The position will provide operational support in the function under HRSS for the staffing related transnational support. The ideal candidate will work closely with HR all functions to drive execution and provide a 3BW HR experience. This role will also assist in the daily management and distribution of work arrangement to maximize operational efficiency. Job Duties & responsibilities : 1.Build/manage day-to-day HR operations/ transnational services and ensure the service is delivered with high quality and efficiency, including various staffing activities such as new hire induction, probation, transfer, exit, termination, etc. 2.Provide support to maintain HR policy, procedures, analytics, and programs. 3.Develop and maintain oversight procedures to monitor transnational activity, optimize services, manage costs and performance, drive continuous improvement and innovation, and improve efficiency and quality of services. 4.Ensure compliance with internal control standards and implement procedures to ensure efficiency, data integrity and integration of various HR systems. 5.Partner with HR management to align appropriate resourcing. 6.Collaborate effectively with other HR functions in order to execute tasks and fulfill key deliverables of HRSS Department. 7.Continually assess existing processes and programs. Develop new initiatives to increase efficiency and manage cost. 8.Support and process work and project assignments. Perform other related duties and responsibilities as assigned to support initiatives which align with scorecard. 9.Continuously drive improvements in process improvement and make sure high standard of data accuracy and compliance can be achieved.

Business Function Group Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS continues to be a competitive employer in Asia. With a well-established team of HR partners, we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organisation by empowering and engaging our employees. Because we believe that banking is about people. The role is to provide HR advice to Business & Support Units (BUs/SUs) on all HR issues to achieve business goals. It includes planning, developing & implementing HR strategies within & across units on Reward Management, Talent Acquisition & Development and HR Strategy & Management. Key Accountability: • Engage and proactively partner the Business Unit Heads in understanding their business needs and provide strategic advice and initiatives to achieve the business goals • Provide the strategic interface to senior managers / stakeholders through the provision of high quality guidance and support in developing and progressing people management solutions to achieve business objectives • Drive and support the development and delivery of cultural change plans and interventions • Coach, support, mentor and challenge managers in the application of HR policies and practices, provide advice and guidance on complex HR issues in order to minimize Risk and financial exposure • Work in partnership with specialists Human Resources to ensure coordination in project / policy development and the enhancement of information provision and services to employees • Plan, develop & organize communication sessions for staff on all programs while addressing specific business requirements and employee engagement topics. • Work with Group HR on possible regional initiatives to drive change across the BUs/SUs in Taiwan; ensure that all programs & activities roll out are aligned with group policies & local statutory requirements.

Job Description: This Employee Relations role is responsible for a range of employee relations activities and the provision of professional advice to ensure healthy employee relations and compliance with labor regulations and DBS’ employment relationship policy and standards. Job content: - •Develop healthy relationships with internal employee groups and external labour authorities. •Implement DBS’ employee relations strategy to minimize the negative impact of employee grievances or collective labor disputes, and maintain a productive and harmonious workplace. •Collaborate with key stakeholders to design and implement employee relations initiatives to ensure compliance with policies and practices. •Liaise with related parties to investigate and resolve grievances and develop strategies to prevent their recurrence. Provide advice and guidance on disciplinary, grievance and general employee complaints, as well as coach managers where appropriate. •Represent management in negotiations and dispute resolution with employees, unions, employer bodies, government agencies, labor relations authorities, and other agencies to protect the organization’s interests. •Ensure all employer-employee relationships in the organization comply with laws, regulations, employment policy and standards, employment contracts and collective agreements. •Analyze and interpret collective bargaining trends, labor issues, market practices, regulations, and laws to understand their impact on the organization. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Partner with Franchise, Customer Management team and also Product Team to formulate business strategies and using data insights to drive Treasures Acquisition, Engagement and Transaction • Develop and maintain Control Tower, utilize Data Driven Operation Model (DDOM) to maximize value from data and drive strategies deliver business outcomes. • Create visualizations and present clear, concise, and actionable insights to the key stakeholders, lead discussions on analytics and interpretation of results • Develop models and data insights to plan and drive the customer interactions