面試經驗談專區

水電工程施作- 需有水電工程/水電裝潢經驗者 試用期後依工作能力調漲薪資

1.產品資料整理及維護 2.訂單資料的整理 3.協助業務的文書工作 4.收集資訊並統整資料

1. 找尋符合雇主需求之適任外籍勞工，進行精準招聘與篩選。 2. 協助雇主了解勞工個性及習慣，提供有效溝通與相處建議。 3. 規劃並執行勞工教育訓練，涵蓋緊急處理與工作適應等實用課程。 4. 提供雇主與勞工後續服務，定期關注並有效處理客訴。 5. 翻譯越南語相關文件，專注於合同及法律文件處理。 6. 協助雇主與越南籍外勞溝通，確保語言及文化間的理解與流暢。 7. 熟悉勞動法規與政策，協助辦理工作許可及簽證申請流程。 8. 建立並維護勞工與雇主之間的良好關係，促進合作與穩定性。

‼徵才‼『零』經驗挑戰社宅推廣師，市場少數不用製造需求的業務工作 只要您有心x肯努力x肯學習！ 絕對不怕沒機會 案例：零業務經驗新人 (前職是客服人員) 第一個月就完成10件業績！ 多做多得，論件計酬～ #社會住宅# #包租代管# #政府挺你 # 歡迎二度就業、不動產業務、業務開發、缺少工作機會者、很努力卻仍賺少少者，皆可來挑戰 擁有 1.#教您如何利用社會住宅的獨特商品力：每月代管費輕鬆領 2.#一個月內師傅手把手帶你往前衝，不再被丟包 面試地點： 新北市三重區中正北路415號3樓 聯絡人: 鐘秘書 服務電話： 0978773970 嘉禾地產有限公司新北分公司 #挑戰自我 #社宅推廣師 #徵才 #有保障

此份職務是專門提供給需要接送孩子的您所設計的時段。 如果您是家裡的重要支柱，卻苦於需要接送學齡孩童而無法找到正職的工作，此份職務非您莫屬。 除此之外，此職務也可以讓您同時累積大量的家事經驗，除了可以賺錢，也同時對自家生活環境、品質更有正面改善作用。當家事變成工作，不但能賺錢，還能保有生活品質，實在是不可多得的機會喔! 我們正在招募【家事服務員】，工作內容包含炊事服務與到宅清潔，您可以選純家事清潔或是家事及烹飪兼備的工作內容。你所熟悉的家務技能，換個場域立刻變身成搶手專業！ 在自己家打掃沒人付錢，但來這裡工作，週休二日月薪可達4萬多元！想輕鬆一點？也可以選擇週休三日，月領3萬多元不是夢！ 更貼心的是，無論你是要照顧孩子、只想兼職幾小時，還是希望排班彈性，我們都歡迎你加入。工作穩定、服務固定家庭、良好的溝通管道，單純又有成就感！ 只要你肯做、不怕吃苦，這就是一份實在又有回饋的好工作。趕快撥打面試預約專線，加入我們，一起讓「做家事」變成有價值的專業吧！ 【聯絡方式】：電洽03-5508296 預約面試

工作內容主要負責彩色鋼板、防水類別 1. 進行實地勘查，並記錄施工地點的各項特徵與細節。 2. 繪製、修改工程設計圖、施工圖或竣工圖。 3. 檢視工程設計圖、施工圖及相關資料，進行必要修正，以符合設計概念。 4. 協助主管進行估算報價及廠商詢價。 5. 編列工程報價單，並負責文件資料的歸檔與整理。 6. 熟3D設計者優先

【工作內容】 - 拓展不動產借貸業務，深入分析客戶需求。 - 提供客戶專業的貸款評估、產權分析與合約流程接洽。 - 協助完成資金規劃與貸款條件談判，確保交易順利。 - 與客戶維持良好互動，定期跟進並解答融資或不動產問題。 - 為客戶量身打造解決方案，提升客戶滿意度與忠誠度。 - 定期回顧業績表現，制定並調整個人業務策略。 【薪資待遇】 全佣制度，獎金透明無上限 一單賺多少你自己決定，成交即現金入袋 平均月收入：NT$60,000～120,000（獎金無上限，你的努力就是你的報酬） 公司資源協助，學長、姊陪同，不用單打獨鬥 【公司福利】 ⬥ 獎金：業績獎金、年終獎金、旅遊補助 ⬥ 娛樂：國內外員工旅遊、員工餐聚、節日活動、尾牙 ⬥ 員工：額外休假天數、茶水間飲料零食櫃、下午茶、團體保險、節禮 沒有經驗也可以！我們提供： 一對一實戰培訓，業務主管親自帶領成交流程 完整教育系統：從法規、借貸流程到談判技巧 團隊合作氛圍，不放你單飛、不讓你死撐 上班地點:板橋區，需外勤

車輛調度、管理駕駛員、管理駕駛員、站務處理。 工作時間：需輪值夜班 工作地點：新北市新店區，需配合公司輪調 意者請先投遞履歷，需有交通運輸調度相關經驗。

1.半導體科技廠新建工程及成廠維運工程 2.自動控制系統配線、EMT管配置等技術工作 3.扶梯、備料，協助師傅一起完成工作 4.如進無塵室作業需穿無塵衣 5.科技廠區不得攜帶智慧型手機及3C產品 6.配線配管需高架作業兩米以上 7.願意學習並接受指導 8.需配合出差及加班

1. 負責操作鍋爐及管道系統。 2. 負責安裝、維修和維護照明設施和電氣設備，確保電力正常供應。 3. 檢查各種電氣設備和設施。 4. 定時讀取電表並檢查電力負荷狀況。 5. 根據主管的指示維護各種電氣設備和設施。 6. 完成不同區域的工作報告。 7. 檢查照明設施及定時控制設備，若發現異常，及時調整。 8. 定期檢查洗衣區的電力絕緣和電力接頭。 9. 定期檢查廚房設備的電力絕緣。 10. 檢查水泵電機的運行狀況。 11. 協助值班工程師進行維修工作。 1. Responsible for operating boilers & plumbing. 2. 2. Responsible for installing, repairing, and maintaining the light facilities and electrical equipment so that the electricity can be supplied normally. 3. Check various electrical equipment and facilities. 4. Read the meter and loading conditions of electricity in a fixed time. 5. Maintain various electrical equipment and facilities based on Super’s order. 6. Finish the worksheet on the different apartments. 7. Check the lights and time-control equipment and adjust in time if it is not right. 8. Check the electricity insulates and solid electricity screw of the laundry regularly. 9. Periodically inspect electricity insulates of kitchen equipment. 10. Check the operation of the pump motor. 11. Help the Duty Engineer do the repair.

1.協助主管執行各項工程設施之操作、保養及維修作業流程。 2.配合飯店相關工程支援工作，並協助所有工程驗收。 3.協助與承包商的溝通及協調工作。 4.參與工程物品及設備之採購及庫存管理。 5.維護飯店機電設備、強弱電及給排水系統、空調冷凍設備、以及消防系統等各項設施之日常操作。 6.執行檢修維護及相關設備的定期保養工作。 7.確保各項工程系統及設備符合政府規例及安全標準。 8.維持各項系統及設備的能源效率，達到節省能源目標。 9.協助主管準備相關工程報告。 10.處理所有其他相關職務或臨時安排的項目。 11.餐飲設備執行檢修維護及相關設備的定期保養工作。 12.餐飲設備測試與教育訓練。 1. Assist supervisors in executing operational, maintenance, and repair procedures for various engineering facilities. 2. Coordinate with hotel engineering support tasks and assist in all engineering inspections. 3. Assist in communication and coordination with contractors. 4. Participate in the procurement and inventory management of engineering goods and equipment. 5. Maintain the daily operation of hotel MEP systems, electrical and plumbing systems, HVAC and refrigeration equipment, and fire protection systems. 6. Perform maintenance and regular servicing of inspection equipment and related facilities. 7. Ensure all engineering systems and equipment comply with government regulations and safety standards. 8. Maintain energy efficiency of all systems and equipment to achieve energy-saving goals. 9. Assist supervisors in preparing relevant engineering reports. 10. Handle all other related duties or ad hoc assignments. 11. Execute inspection, repair, and maintenance of catering equipment and periodic servicing of related equipment. 12 . Conduct testing and training related to catering equipment.

負責製作客房餐飲餐點，確保所製作的各項餐點品質穩定且符合水準，遵從嘉佩樂標準規範來提供專業、有禮、高效且靈活的服務，並且協助早班餐點備製。 1.遵循嘉佩樂酒店的規範，生產穩定且高品質產品，並提供專業、有禮、高效且靈活的服務。 2.擁有完整的工作知識和技能，能夠監督、糾正並展示各項職責以確保其符合標準。 3.維持廚房的一貫標準並遵循該廚房所規範的準則。 4.於日誌中回報每日產能以及任何問題，包括損壞和破損。 5.遵循酒店的標準作業流程。 6.執行所屬廚房的開始及結束營業的作業流程。 7.確保工作場所及週邊區域維持整潔有序，並遵守食品安全的標準作業流程。 8.減少損壞或浪費。 9.以有禮且有效率的方式處理顧客需求，並向主管報告任何顧客投訴或問題。 Responsible for preparing in-room dining meals, ensuring the quality and consistency of each dish meets standards. Follow Capella‘s standard procedures to provide professional, courteous, efficient, and flexible service. Additionally, assist in the preparation of breakfast items during the morning shift. 1. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 2. To have a full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard set. 3. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 4. Report in the logbook all productions and problems daily including spoilage and breakage. 5. Follow the SOP‘s of the hotel. 6. To perform opening and closing procedures established for the Place of Work as assigned. 7. To ensure that the Place of Work and surrounding area are kept clean and organized at all times and follow food safety SOPs. 8. To reduce spoilage and wastage. 9. To handle customer‘ inquiries courteously and efficiently and report colleagues‘ complaints or problems to supervisors.

完成每月制服和布巾盤點。向經理報告故障設備、維護需求和安全隱患。培訓員工所有洗衣程式，包括安全程式和設備操作。協助客房部管理層培訓、安排、評估、諮詢、紀律、激勵和指導員工。 1.檢查、監督下屬員工的儀容儀錶及出勤情況。 2.安排、檢查下屬班次，佈置任務。 3.督導各崗位工作情況，確保各項工作順利運行。 4.閱讀交接班日誌，跟進工作進度。 5.處理客人加急洗衣服務。 6.確保所有客人衣物被仔細對待，把損壞率降到最低。 7.維持客房布巾和制服的品質。 8.確保準確及時地寄出客人洗衣的帳單。 9.和下屬員工交流工作情況和工作表現等。 10.按照工作程式，培訓員工。和員工開會，討論工作問題、工作計畫、溝通資訊，並安排工作。 11.負責布巾庫房的管理，根據庫存情況填寫領貨單，報客房部經理核實。 12.做好每月盤點和布巾工作，並向客房部經理彙報盤點結果及特殊事件。 13.定期對下屬進行績效評估，按制度進行獎懲。 14.確保客人、加快服務和客衣特殊要求。按品質完成任務。 15.遵守酒店的工作政策及程序，遵守商業行為規範以及員工手冊中的條款。 16.遵守酒店安全制度、緊急情況處理規定和程序。 Complete monthly inventory of uniforms and linens. Report faulty equipment, maintenance needs, and safety hazards to the manager. Train employees on all laundry procedures, including safety procedures and equipment operation. Assist management in training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. 1. Checking the employee’s grooming, behavior, and attendance. 2. Arrange and check tasks. 3. Checking every position, make sure everything goes well. 4. Read the shift note, and follow the progress. 5. To handle guest rush laundry services. 6. Ensure that all guest items are treated carefully, to minimize any damages. 7. Maintain quality control for in-house linen and uniforms 8. Ensure guest laundry charges are posted correctly and promptly. 9. To confer with assistants and supervisors on production and personnel problems. 10. To train team members according to established procedures; Conduct training meetings to discuss problems and plans, and give information and assignments. 11. Responsible for warehouse, and filling stock requisition orders. Check by the housekeeping manager. 12. To do linen inventory and dispose of it every month, report to the housekeeping manager. 13. Regularly conducting performance evaluations of subordinates, judge by reward and punishment. 14. Ensure that guests, speed up the service and the customer‘s special requirements. Complete the task with the quality 15. Abide by the Hotel’s Policies and Procedures, Code of Business Conduct, and the hotel‘s team member Handbook 16. Adhere to the hotel’s security and emergency policies and procedures.

水療接待員負責健身房及水療室的日常清潔與維護。亦負責協助顧客預訂課程以及回覆任何與健身房及水療室其設備的相關諮詢。 1. 維持健身房/水療室內各項設備最高品質的清潔、舒適及狀態。 2. 執行健身房/水療室營業開始和結束的日常職務，包含各項設備的設置、維護、收納與清潔。 3. 接聽電話和電子郵件，協助顧客預約健身課程和私人訓練課程。 4. 即時向主管回報任何待修繕的事物，確保在課程開始之前健身房及教室皆無任何缺陷。 5. 幫助顧客了解各項設施與設備的安全使用方法。熟悉部門的標準作業流程以及酒店規範。 6. 隨時掌握 VIP的預訂情況，並確保團隊充分了解其喜好。 7. 隨時掌握酒店日常服務、活動、促銷等最新資訊。若有任何變更，需向團隊成員更新以確保顧客收到最新資訊。 8. 向顧客介紹並推薦課程及設施。針對顧客的歷史記錄、喜好或要求提出建議。 9. 執行健身房/水療室營業開始和結束的日常職務，包含將使用過的布巾送回洗衣房，領取乾淨的布巾，並確保其品項與數量皆正確。 10. 處理顧客的需求，並即時將任何意見或抱怨回報給主管。 The SPA Attendant ensures the daily cleanliness, set-up, and maintenance of the Gym and spa area. The individual is responsible for assisting guests with class reservations and attending to any inquiries about the Gym and spa facilities. 1. Maintains the highest level of cleanliness, comfort, and condition throughout the Gym and SPA facilities. 2. Performs daily shift opening and closing duties, which include setting up, maintaining, putting away, and cleaning equipment. 3. Answers phone calls and email correspondences, and assists in the booking of fitness classes and personal training sessions for guests. 4. Report any maintenance issues to the supervisor immediately to ensure defect-free guest rooms before treatment appointments. 5. Assists guests in the orientation of facilities and safe use of equipment. Be familiar with the department’s standard operating procedures and hotel policies. 6. Keep informed of VIP and special attention guest reservations and ensure that the preferences are well communicated within the team. 7. Maintain an up-to-date knowledge of the hotel‘s daily services, activities, promotions, and events. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. 8. Introduces and promotes classes and service amenities to guests to, services. Makes recommendations based on the customer’s history preferences or requests. 9. Perform daily shift opening and closing duties which include exchanging soiled linens with fresh new ones at the Laundry department. Ensures the correct type and quantity of linens when doing so. 10. Handles guest requests and immediately refers problems and complaints to the Manager or Supervisor.

水療領檯 迎接及歡迎顧客進入水療及健身房。負責療及健身房預訂、引導顧客及介紹環境。 1.以微笑、眼神交流和友善的問候來歡迎和感謝顧客，並儘可能地使用顧客的姓名稱呼他們。 2.接聽電話並接受預訂，詢問並記錄顧客的喜好或任何特殊需求，將此資訊分享給相關人員或主管。 3.準確地記錄所有預訂，登記各項特殊需求並傳達給相關同事，以提供最高水準的水療及健身體驗。 4.隨時掌握酒店日常服務、活動、促銷等最新資訊。若有任何變更，需向團隊成員更新以確保顧客收到最新資訊。 5.了解各項水療及健身房服務內容及促銷活動。積極推銷各式優惠，盡可能提高營收。 6.關懷候位的顧客並向他們介紹酒店服務和相關資訊。 7.積極傾聽並回應顧客的詢問、疑慮和需求。 8.透過陪同、文字解釋、或在紙上寫下指示等方式來協助任何殘障人士（如視力、聽力或肢體障礙）。 9.執行水療及健身房開店與閉店的職務，包含收納及拆卸物品、清潔設備與區域、正確存放設備、補充備品、關燈、鎖門及完成日常清潔清單。 SPA Receptionist welcome and greet guests entering the spa and wellness center. Responsible for spa and fitness center bookings, guiding guests, and introducing the facilities. 1.Welcome and thank guests with a smile, eye contact, and friendly greetings, using the guests’ names whenever possible. 2. Answer phone calls and take reservations, inquire about and record guest preferences or any special requests, and share this information with the relevant staff or supervisor. 3. Accurately record all reservations, register special requests, and communicate them to the relevant colleagues to provide the highest level of spa and fitness experience. 4. Stay up-to-date on daily hotel services, activities, promotions, and other relevant information. If any changes occur, ensure the team is updated to ensure guests receive the latest information. 5. Be knowledgeable about all spa and fitness center services and promotions. Actively promote various offers to increase revenue. 6. Show care for waiting guests and introduce hotel services and relevant information to them. 7. Actively listen and respond to guests‘ inquiries, concerns, and needs. 8. Assist guests with disabilities (e.g., visual, hearing, or mobility impairments) by accompanying them, explaining things in writing, or giving written instructions. 9. Perform opening and closing duties for the spa and fitness center, including storing and disassembling items, cleaning equipment and areas, properly storing equipment, restocking supplies, turning off lights, locking doors, and completing daily cleaning tasks.

泳池接待員負責泳池的日常清潔與維護。亦負責協助顧客服務、安全以及回覆任何與泳池其設備的相關諮詢。 1. 維持泳池最高品質的清潔、舒適及狀態。 2. 執行泳池營業開始和結束的日常職務，包含設置、維護、收納與清潔。 3. 即時向主管回報任何待修繕的事物，確保在營業時間之前泳池皆無任何缺陷。 4. 幫助顧客了解泳池的安全使用方法。熟悉部門的標準作業流程以及酒店規範。 5. 隨時掌握酒店日常服務、活動、促銷等最新資訊。 6. 執行泳池營業開始和結束的日常職務，包含將使用過的布巾送回洗衣房，領取乾淨的布巾，並確保其品項與數量皆正確。 7. 處理顧客的需求，並即時將任何意見或抱怨回報給主管。 8. 水上活動場所之秩序與安全檢查，預防水上意外事件的發生。 9. 救生板、救生撬等救生輔助器材予以防護救援。 10.有溺者失去知覺且停止呼吸時，進行現場急救;運動損傷進行初步處理。 11.水池清潔及水質檢測維護。 The Pool Attendant/Life Guard ensures the daily cleanliness, set-up, and maintenance of the pool area. The individual is responsible for guests‘ safety and attending to any inquiries about the pool facilities. 1. Maintain the highest quality of cleanliness, comfort, and condition of the swimming pool. 2. Carry out daily operations at the swimming pool, including setup, maintenance, storage, and cleaning, at the beginning and end of opening hours. 3. Report any items in need of repair to the supervisor immediately, ensuring that the pool is free of defects before opening. 4. Assist customers in understanding safe swimming pool usage. Be familiar with department standard operating procedures and hotel regulations. 5. Stay informed about the latest hotel services, events, promotions, etc. 6. Carry out daily operations in the gym/spa, including sending used towels to the laundry, picking up clean towels, and ensuring the correct quantity and items are provided. 7. Handle customer needs and report any feedback or complaints to the supervisor immediately. 8. Monitor the order and safety of water activities and prevent water accidents. 9. Provide protective rescue equipment, such as lifeguard boards and rescue sleds, for emergency situations. 10. Perform on-site first aid if a drowning victim loses consciousness and stops breathing; provide initial treatment for sports injuries. 11. Clean the pool and maintain water quality through regular testing and maintenance.

健身房教練須具備相關專業證照，負責健身房的日常清潔與維護。亦負責協助顧客服務、安全以及回覆任何與健身房其設備的相關諮詢。 1. 維持健身房最高品質的清潔、舒適及狀態。 2. 執行健身器材包含設置、維護、收納與清潔。 3. 即時向主管回報任何待修繕的事物。 4. 幫助顧客了解健身器材的安全使用方法。熟悉部門的標準作業流程以及酒店規範。 5. 隨時掌握酒店日常服務、活動、促銷等最新資訊。 6. 處理顧客的需求，並即時將任何意見或抱怨回報給主管。 7. 健身器使用之秩序與安全檢查，預防意外事件的發生 8.為顧客介紹各項健身課程方案。針對顧客的歷史紀錄、喜好或需求提出建議，並當場示範或展示樣品。 9. 創造一個積極且和諧的工作環境，並與同事們保持良好的關係。 10. 依照主管的指示參加並協助各項培訓課程。 11. 嚴格遵守各項酒店規範以及標準作業流程。 The fitness instructor must hold relevant professional certifications and be responsible for the daily cleaning and maintenance of the gym. Additionally, they are responsible for assisting with customer service, safety, and responding to any inquiries related to gym equipment. 1. Maintain the highest quality of cleanliness, comfort, and condition in the gym. 2. Handle gym equipment setup, maintenance, storage, and cleaning. 3. Report any items in need of repair to the supervisor immediately. 4. Assist customers in understanding the safe use of gym equipment. Be familiar with department standard operating procedures and hotel regulations. 5. Stay informed about the latest hotel services, events, promotions, etc. 6. Address customer needs and report any feedback or complaints to the supervisor immediately. 7. Monitor the order and safety of gym equipment usage, preventing accidents. 8. Introduce various fitness class programs to customers. Offer suggestions based on customer history, preferences, or needs, and demonstrate or showcase samples on the spot. 9. Create a positive and harmonious work environment and maintain good relationships with colleagues. 10. Attend and assist with various training courses as directed by the supervisor. 11. Strictly adhere to all hotel regulations and standard operating procedures.

Responsible for coordinating and overseeing all hotel operations in the absence of the General Manager or designated during nights. The principal responsibility is the safety and security of guests and ensuring the accurate and timely completion of the night audit function during the hours of 11 pm-7 am. 1. Conduct inspections of the front of house and back of the house during the shift, including Front Office, Housekeeping, Lobby, Food and Beverage Outlets, Public Areas, and Car Parking. 2. Build strong relations with all guests, noting special attention to the hotel‘s VIPs and return guests to ensure long-lasting guest loyalty. 3. Handling complaints and resolving service ‘Glitches‘, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved promptly to guests‘ satisfaction. 4. Efficient check-in and check-out process. 5. Maintain own cash float and correct banking. 6. Update Guest History Maintenance. 7. Staff Supervision of Night staff: Contractors; Porters, Cleaners, Room Service and works with Human Resources to ensure their performance is effectively managed 8. Oversees the Night Audit Function. 9. Compete against a standard of excellence by setting high-performance standards and pursuing aggressive goals. 10. Strive for constant improvements take responsibility for achieving business results and persevere despite obstacles. 11. Diagnose problems and thoroughly analyze information to guide decision-making. 12. Evaluate and assimilate critical information when reaching conclusions and make logical, competent decisions. 13. Build and maintain positive relationships with all internal customers and guests to exceed their needs. 負責在總經理或夜間指派主管不在的情況下協調和監督所有酒店運營。主要責任是客人的安全和保障，並確保在晚上 11 點至早上 7 點期間準確及時地完成夜間稽核工作。 1.輪班期間檢查前廳和後廳，包括前廳、客房部、大廳、餐飲店、公共區域、停車場。 2.與顧客建立緊密的關係，辨識任何特殊需求的顧客、回訪客和 VIP，以建立長久的顧客忠誠度。 3.處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 4.高效率的入住和退房流程。 5.維持自己的現金流動和正確的銀行業務。 6.更新訪客歷史記錄維護。 7.夜間工作人員的員工監督：承包商；搬運工、清潔工、客房服務人員並與人力資源部合作，確保他們的績效得到有效管理。 8.監督夜間稽核工作。 9.透過設定高績效標準和追求進取的目標，與卓越標準競爭。 10.努力不斷改進，為實現業務成果承擔責任，克服障礙堅持不懈。 11.診斷問題並徹底分析資訊以引導決策。 12.在得出結論時評估和吸收關鍵資訊並做出合乎邏輯的、有效的決策。 13.與所有內部客戶和客人建立並維持積極的關係，以超越他們的需求。

問候所有到達和離開酒店的客人，根據客人的需求保管行李並將其送到客房或大堂，特別是使用酒店提供交通服務的客人。主要負責在客人入住期間及時滿足客人的需求，並給予適當的關注。全面了解酒店的服務與設施，記錄所有重要的交通數據，並協助日常的車輛管理。 1. 與客人建立良好關係，以獲得客人的忠誠度。 2. 確保所有與客人有關的送貨服務都準確地記錄下來。 3. 確保所有交通工具的記錄都是完整且正確的。 4. 確保客人抵達及離開酒店的程序都按照標準步驟進行處理。 5. 協調並及時運送及收取客人的行李。 6. 隨時為抵達的客人及離店的客人打開大門。 7. 時刻保持工作區域的整潔。 8. 保持微笑熱烈歡迎客人的到來，並盡可能使用客人的名字來稱呼他們。 9. 為入住的客人提供客房參觀，讓客人了解酒店的各項設施和資訊。 Greets all guests and visitors upon their arrival, deliver or collect guest’s luggage according to their request in timely manner, especially the one using hotel transportation Services. Responsible for paying attention to guest needs throughout their stay. Knowing hotel product knowledge and amenities, providing accurate information of all areas in the Hotel and Guest Room. Record all necessary transportation, vehicle data and assist in the daily management of hotel vehicles. 1. Build good relationship with guests to obtain guests‘ loyalty. 2. Ensure all the delivery services are noted down accurately. 3. Ensure proper records are maintained for all transportation. 4. Follow hotel’s quality standards and procedures upon Guest Arrival and Departure. 5. Able to deliver and collect guests’ luggage in a timely manner. 6. Ensure lobby door is open immediately to the arrivals/departures. 7. Always maintain the cleanliness of work area and equipment used. 8. Greet, welcome and anticipate every guest. Best to greet them with their names. 9. Provide a tour to guests around the hotel.