交大專區

• Act as the primary representative of the Field Service Head to customers, fostering strong relationships and ensuring service operations align with company goals. • Oversee the performance of the installed base within assigned functions to meet product specifications and system performance targets. • Direct and manage field service and technical support activities related to installation, servicing, and modification of company products. • Collaborate closely with sales, service teams, process engineering, and product groups to support customer technical and production requirements, evaluate product performance, and deliver optimal solutions. • Forecast and control Installation & Warranty (I&W) within the ISR plan, ensuring efficient engineer utilization for balanced absorption results. • Serve as a key liaison between customers and product groups, providing clear issue statements and support needs to drive continuous improvement in system performance, availability, and reliability. • Coordinate escalations with local and support teams, allocate resources effectively to minimize downtime and production interruptions. • Ensure a zero-incident safety record by maintaining a hazard-free environment and delivering ongoing training and guidance to the service team. • Understand customers’ equipment-related technology roadmaps, upgrade requirements, and operational challenges to identify opportunities for hardware improvements and value-added services. • Work with customers and account teams to identify hardware-related business opportunities, including: o Positioning the company’s equipment, capabilities and technical advantages. o Supporting penetration and defense strategies for hardware solutions. o Coordinating with Global Product Groups for equipment demonstrations and upgrades. • Manage hardware penetration and defense projects: o Develop and execute project strategies with account teams. o Drive local and corporate teams to deliver hardware solutions within committed timelines and resources. o Oversee competency and manpower allocation for hardware projects. • Act as a trusted advisor to customers for equipment performance, reliability, and productivity improvements. • Lead training, motivation, development, and discipline of assigned employees to build a high-performing team. • Manage competency and manpower resources to fulfill customer needs across multiple projects. • Mentor high-potential personnel to strengthen team capability and create growth opportunities for internal talent. • Lead training, motivation, development, and discipline of assigned employees to build a high-performing team.

Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision 8. Perform other related duties as assigned by senior FSE / supervisor Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site

Major responsibility is Micron Taiwan new tech node high peak ramping task include daily service operation, installed base performance improvement, maintain customer satisfaction, as key sponsor to lead local team and co-work with PG/CSBG/Sales to make customer and company‘s goal completed Job Duties and Responsibilities (Technical / Operational responsibilities / Performance objectives of this position) 60％ of time • Represent field service head to customer, develop and maintain good customer relationship. Be accountable for service operation to achieve company goals. • Manage installed base performance of assigned functions to ensure achievement of system performance to product specifications. • Manage and direct the activities of field service and technical support required for installation, servicing and modification of company products • Co-work with sales, service team, process engineering and product group closely to support customer technical and production requirements, evaluate product performance and best solution delivery • Forecast and control I&W within ISR plan and manage the utilization of engineers for a balanced absorption result. • As bridge of customer and product group to deliver clear issue statement and support need to keep improving and demonstrating system performance, available and reliability. • Coordinate hot escalation with local and support team, manage and arrange resources to estimate down case and interruption of production • Secure zero safety EHS event with non-hazards environment and provide sufficient training and guide service team continuously. People Management (Responsibility for leading, motivating and developing staff) 40 ％ of time • Be responsible for training, motivation, employee development and discipline of assigned employees.

【Position Summary】 Major responsibility is improving installation & technical skills of GFW team. Maintaining GFW and local team satisfactions, as key sponsor to lead GFW and co-work with PG/CSBG/Sales to make customer and company’s goal completed. Regular oversea support other regions while requested. Job Duties and Responsibilities(50 ％ of time): Technical / Operational responsibilities / Performance objectives of this position 1. Represent field service head to local service team, develop and maintain good relationship with local team. Be accountable for service operation to achieve company goals. 2. Manage installed base performance of assigned functions to ensure achievement of system performance to product specifications. 3. Manage and direct the activities of field service and technical support required for installation, servicing and modification of company products 4. Co-work with local service team, process engineering, sales and product group closely to support customer technical and production requirements, evaluate product performance and best solution delivery. 5. Forecast and control manpower allocation and manage the utilization of engineers for a balanced absorption result. 6. As bridge of GFW engineer and local service team to deliver clear issue statement and support need to keep improving and demonstrating system performance, availability and reliability. 7. Coordinate hot escalation with GFW, local and support team, manage and arrange resources to estimate gaps to tool delivery and interruption of production. 8. Secure zero safety EHS event with non-hazards environment and provide sufficient training and guide service team continuously. People Management (50 ％ of time): Responsibility for leading, motivating and developing staff 1. Be responsible for training, motivation, employee development and discipline of assigned employees.

Technical 1. Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. 2. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4. Maintain records and reports to coordinate activities between Lam and the customer. 5. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6. Transparently discuss opportunities and challenges with customer to increase trust. 7. Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

Technical 1. Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. 2. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4. Maintain records and reports to coordinate activities between Lam and the customer. 5. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6. Transparently discuss opportunities and challenges with customer to increase trust. 7. Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

Technical 1. Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam‘s complex electro-mechanical and electronic systems at customer sites. 2. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3. Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4. Maintain records and reports to coordinate activities between Lam and the customer. 5. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6. Transparently discuss opportunities and challenges with customer to increase trust. 7. Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision 8. Perform other related duties as assigned by senior FSE / supervisor Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site

【本職缺接受科林研發官方網站投遞】 請至科林研發官方網站投遞個人履歷表，此職缺履歷登錄網址: https://careers.lamresearch.com//job-invite/183934/ Technical 1 Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites. 2 Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. 3 Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification. 4 Maintain records and reports to coordinate activities between Lam and the customer. 5 Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. 6 Transparently discuss opportunities and challenges with customer to increase trust. 7 Update customer on status of Lam tools as needed. Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2. Shadow more experienced engineer at customer site

Looking to hire an experienced hardware engineer who is familiar with the semiconductor equipment manufacturing industry and doesn‘t shy away from the challenges that come with it, along with supporting Lam‘ s top tier customers. In addition to being Safety First oriented, the prospective candidate should possess strong organizational skills, be a critical thinker, and able to comprehend electrical schematics and equipment drawings. They also need to be able to effectively communicate in English. Being knowledgeable and having previous experience supporting Lam‘s SIG (Prevos, Selis, Argos) and Bevel (Coronus) products is preferable. This person will need to manage their time, work collaboratively within cross-functional teams and multi-task, to resolve our internal and external customer issues as quickly as possible. This position is based in Hsinchu. Must be willing to relocate if they‘re not already in Hsinchu. Job Responsibilities • As a Regional Product Support Engineer at Lam, you‘re the backbone of technical support for field engineers, technicians, and product support personnel in the region. • Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. • Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam‘s valued customers. Other information: • Residence Location – Flexible • Work location – Hsinchu • Travel – PS team is centralized organization, so PS engineer isn‘t dedicated to a specific work location. (1) Need to take not only domestic but also international travel if needed (2) The frequency of travel depends on the demand from customers including Act team (3)＞30％ travel commitment

The Group You‘ll Be A Part Of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes. The Impact You‘ll Make As a Regional Product Support Engineer at Lam, you re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. May be involved in customer installation and training. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. Provides support in the early design phase of a new product. What You‘ll Do • Develops customer confidence through credible recommendations and an understanding of the customer’s perspective to support sales, service and revenue. • Drives required actions at the customer site to resolve escalations and prevent repeat / preventable problems. • Participates in Lam‘s worldwide technical community and actively shares knowledge and takes a leadership position to enhance worldwide learning and its application. • Acts as technical mentor for field and account engineers and may design or conduct training sessions. • Provides serviceability / installation assessments on new products Who We‘re Looking For • Higher technical education in electrical / mechanical engineering or other field of study • Effective communication in inter-departmental and cross cultural team • Experience with Lam Spin Clean Systems (EOS, DV-P) preferred • Troubleshoot technical problems and coordinate multiple technical tasks. • Able to work in constrictive clean room environment, wearing appropriate personal protective safety equipment as required, and sit or stand for prolonged periods of time in a demanding environment with changing workloads.

• Conducts technical training courses for customers and/or employees in the use of complex situations for multiple products. • Interacts with customers and functional organizations to develop specifications for content of courses. • Prepares lesson plans from engineering documentation, field service requirements or software documentation. • Works with engineering, technical support and manufacturing to ensure that course material reflects current product features. • Instructs participants in both classroom lectures and laboratory sessions. • Follows up to determine applicability of course material.

Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision. 8. Perform other related duties as assigned by senior FSE / supervisor. Leadership 1. May Provide on-site instruction to sub-contractors and customers. Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site.

Technical 1. Responsible for providing quality repair and preventive maintenance service of company equipment at customer sites. May install or relocate customer equipment and perform associated start-up and check-out procedures under supervision 2. Perform on-site preventive maintenance. Order and replace defective units, components or parts as appropriate. 3.Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. 4. Determine corrective actions required and escalate for assistance and prompt resolution with the support of technically more experienced staff for assistance and guidance when assessing severity of malfunctions and determining corrective actions required. 5. On the job Training (OJT) to assist with installing and start up and/or relocating equipment at customer’s site. 6. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials. 7.Execute project action items under direct supervision 8. Perform other related duties as assigned by senior FSE / supervisor Leadership 1. May Provide on-site instruction to sub-contractors and customers Customer Relation 1. Professionally represent the company to the customer. Be committed to customer satisfaction and develop good customer relations by maintaining standards of conduct acceptable to both Lam and customers. 2.Shadow more experienced engineer at customer site

We are looking for a talented Senior Engineer ( with EOS, DV, DVP or Sabre3D experience will be great) to become a part of our Global Flexible Workforce Team. 1. High travel rate: 75％ of the time, including international travel (could over 50％). 2. Comply with all safety procedures and demonstrate safety consistently as a value. 3. Complete the installation by consistent result with specified cycle times. Control the spending within budget. Train the local engineer to have same knowledge and skills. 4. Perform all standard installation activities from system move-in (Tier0), hardware setup (Tier1), process tuning (Tier2) independently. 5. Be able to run upon shift model as needed and perform routine preventative maintenance within established timeframes. Complete quality repairs. 6. Plan assimilation & Training: Train ramping operations (SOP, EHS), product knowledge assimilation, and conduct cross-product training during off-ramping. 7. Organize startup lesson learn with overall account team. 8. Work with site management to drive the MFG (manufacturing) quality improvement plan. 9. Diagnose and resolve technical problems. Use training and experience to identify process and software or hardware related system problems. 10. Assume responsibility to follow customer ground rules, regulations, and for complete customer satisfaction within work area. Assist in planning, communicating, and coordinating the installation plans with customer. 11. Respond to fab issues by communicating with other engineers and participating in escalation conference calls. Apply diagnostic techniques, using of documentation, and test equipment with assistance from senior engineer. May participate in projects to reduce costs and increase uptime.

【招募職缺】 設備工程師｜Field Service Engineer • 電機／機械／航太 / 自動控制 等相關理工科系學士或碩士畢業 • 對半導體產業及設備工程職務具高度興趣 • 需有機械相關的基礎知識 有半導體製程知識者尤佳 • 需有問題解決、溝通表達、團隊精神、主動學習等能力 • 需能配合大多數工作時間內，穿著無塵衣且將在無塵室環境中工作 ______________________ 【面試資訊】 • 活動日期：3/28（六） • 活動時間：上午場 09:00–12:00｜下午場 13:00–16:00 • 活動地點：台南 • 工作地點：台南／高雄 ※ 3/28場次優先招募台南/高雄職缺。錄取後需配合公司安排在這兩個地區工作，若對於這兩個地區有意願再請投遞履歷。 ______________________ 【活動亮點】 • 與部門主管及 HR 現場面對面交流 • 深入了解美商半導體設備商的實際工作內容、值班模式與員工福利 ______________________ 【招募流程】 • 第一階段｜履歷投遞與英文能力評估，若無英文成績單需參加線上英文測驗 • 第二階段｜由用人主管進行履歷審核，若審核通過者將於 2 週內安排電話面談 • 第三階段｜通過審核後，提交制式工作申請表，將發送活動邀請 • 招募面談｜3/28（六） 參與F2F招募活動，現場與主管進行面試

我們是一家專注於設計及創新研發的專業公司，致力於提供高品質的解決方案。我們的主要服務對象為需要產品設計與工程技術支持的企業，包括消費品、工業設備等領域。 工作內容： 1. 負責產品概念設計與開發，根據市場需求提出創新性設計方案並進行評估。 2. 運用CAD軟體設計和繪製精密的技術圖紙，確保符合相關規範與生產要求。 3. 規劃產品機構設計，執行結構分析，優化零件設計及提高量產效率。 4. 執行設計可行性評估、技術分析以及成本效益分析，確保產品競爭力。 5. 與跨部門團隊合作，參與設計評審會議，快速解決技術問題與交付需求。 6. 實施快速原型製作（如3D 列印），製作並測試產品原型以驗證設計方案。 7. 協助生產部門的加工與組裝流程，監督和修正製造中的設計問題。 8. 持續學習並引入最新設計工具及技術規範，推動設計創新與提升產品品質。 我們誠摯地邀請您加入我們的產品設計團隊，在這裡您將有機會接觸多樣化的設計項目並磨練您的技能與專業，讓我們一同創造獨特且高效的產品設計成果！期待您的加入！

1. 使用CAD軟體（如SolidWorks、AutoCAD）設計機械設備與零部件，繪製精確的圖紙，並確保其符合相關工程標準及規範。 2. 進行3D建模，轉化繪圖設計為符合製造需求的技術圖面，確保設計具備實現的可操作性。 3. 負責參與新產品的概念設計和功能改良，執行技術可行性分析，並進行精密設計方案的優化。 4. 協同生產部門及相關工程團隊，提供專業技術支援，解決設計與製造過程中的各類技術難題。 5. 協助執行產品性能測試與功能評估，根據測試數據進行分析並制定設計改進建議。 6. 協調完成產品結構與模具設計，確保符合量產需求並進一步提升成本效率。 7. 維護技術文件的準確性與完整性，確保團隊成員間設計訊息溝通流暢。 8. 定期參與設計檢討會議，跨部門合作提升產品品質與工程效能。 歡迎熱愛設計與創新的專業人才加入我們的團隊，與我們一同致力於工業設計領域的發展與突破！立即投遞履歷，期待您的加入。

1.操作HPLC儀器分析 2.實驗相關文件撰寫,記錄及實驗數據整理 3.儀器設備驗證與維護。 4.工作內容符合ISO17025實驗室品質系統規範,協助申請及執行認證測試方法 5.他項主管交辦事項

1. 實驗數據分析 2. 培養操作方法開發 3. 研究資訊蒐集與問題解決 4. 具備細胞培養製程經驗1年以上尤佳 5. 其他主管交辦事項