成大專區

1) 電話聯絡線上服務和客戶關係維護，說明信用卡權益和活動。 2) 公司各項專案外撥活動通知。

•Review and roll-out Anti-Money Laundering (AML)/Countering the Financing of Terrorism (CFT) related policies and guidelines for. Conduct Gap Analysis between local regulatory requirements and MAS requirements when changes occur. •Understand related business/operation and providing the necessary AML/CFT advice, interpretation and recommendation on existing and new AML/CFT laws and regulations. •Assist in supporting the formulation of specific Guides relating to AML/CFT. •Facilitate relationship management with regulator. Assist in handling audit/regulatory inspection issues relating to AML/CFT. •Maintain AML/CFT policies and standards including relevant KYC/CDD guidelines to support the AML/CFT framework. •Provide relevant guidance on regulatory requirements in resolving gaps (where apparent), and report to relevant governance committee(s), as necessary. •Gap analysis on regulatory papers relating to KYC/CDD, AML/CFT (as applicable) to provide relevant guidance. •Facilitate implementation of AML controls within country, Group, business or functions, depending on regulations. •Ensure the Bank/Group has an effective sanctions control framework to manage the bank‘s exposure to sanctions risk. •Ensure customers with sanctions exposures are adequately managed to mitigate the risk to DBS. •Review and investigate all payment alerts to ensure the bank does not process any payments that may violate sanctions regulations that the bank adopts as a policy. •Train staff and develop awareness at all staff levels to ensure they are able to identify potential sanctions risk and mitigate risk. •Provide accurate reporting to senior management and the Board for appropriate decisions on bank’s sanctions risk. •Provide advisory comments on various products/initiatives. Examples NPA/NPA Lite, Outsourcing Risk Review, RCSA process, Customer Journey and any ad hoc initiatives/projects •Conduct periodical ERWA report and filing to regulator accordingly. •Conduct BU/SU AML,CFT & Sanction SCSA program and evaluation to comply with regulatory requirement

1.行銷管理及業務推展 (1)主動開發及服務內部同仁所推薦的潛在客戶及從分行及外部擴增客戶來源。 (2)協助分行業務經理領導業務團隊並提昇保險銷售績效，以達成分配給自己及分行的整體保險業績目標。 (3)透過客戶服務、交叉銷售、分行宣傳活動等來深耕客戶關係並建立品牌知名度，以擴增客戶基礎。 (4)參與例行性的教育訓練及銷售活動等，並與分行服務經理等服務同仁密切合作，以有效開發服務同仁所推薦的潛在客戶。 (5)定期召開業績檢討會，以提升銷售同仁的產能。 (6)與客戶維持良好的關係，滿足客戶的財務需求，並提升客戶與本行往來的業務種類。 (7)確定銷售同仁的銷售行為係依據並符合內部政策、標準、準則、規章及主管機關及監理機構所訂定的規章及法規。 2.人才及客戶體驗管理 (1)培訓發展及輔導銷售同仁，以提升其保險銷售績效及與客戶間的互動關係。 (2)與銷售同仁保持明確及即時溝通，以共同達成保險銷售目標。 (3)建立團隊成員中的信任及士氣，並能與分行中的其他同仁密切合作。 (4)協助分行業務經領導業務團隊提供客戶最佳的金融服務，並達到在多個客户滿意度調查/ 追踪計畫中（例如神秘顧客及電話服務調查）針對保險的預設滿意度水準。 3.稽核及合規監控 (1)確保完全符合內部政策、標準、準則及規章及主管機關及監理機構所訂定的規章及法規。 (2)透過教育、監控及有效的補救措施協助分行業務經理提升分行營運的控制及合規質量，並密切的與分行服務經理合作以保持銷售團隊的營運標準。 4.分行行政管理 (1)滿足客戶的需求，並依據本行的客戶申訴處理準則及時的解決客戶抱怨案件。 (2)反映並建議分行業務經理有關於客戶的意見及競爭對手的作法。

1. Develop SOP to comply with regional policies and local regulations. 2. Responsible for driving sales monitoring report enhancement and control points/mechanism by working closely with stakeholders. 3. Conduct periodic SOP/Boundary list and training. 4.Timely complete sales surveillance related reports and sales healthy check 5. Support BIF revision, SCSA, internal/external audit on information request providing. 6. Sales misconduct investigation 7. Sales new onboard training

（A）行銷管理及業務推展 1)領導及推動總行核訂的行銷策略，以達成分配給分行的整體業績目標。 2)擬定銷售策略及業務計畫以確定及掌握分行特定的商機。 3)有效利用分行的銷售資源，輔導並協助客戶經理進行銷售行為，以達成業績目標。 4)確定員工關注主要銷售活動的先後順序，確保有效的行銷方案成功實施。 5)向業務管理及客戶策略主管反映客户回饋及同業競爭情形並提出建議。 6)確定所有員工依據並完全符合內部政策、標準、準則、規章及主管機關及監理機構所訂定的規章及法規。 （B）人才管理及協助招聘 1)透過有效的招聘、資源規劃及人力調度來確保充分的員工配置，以強化日常銷售及營運生產力。 2)分辨員工的能力差異及缺點，推薦培訓發展計畫並追踪培訓後改進情形。 3)培訓發展及教導個別員工，提高其業績及改善效率。 4)督導員工的日常工作表現並維持員工紀律。 5)與員工保持明確及即時溝通，提供激勵及支持，以鼓勵他們達成目標。 6)建立分行團隊成員中的信任及士氣，公平地處理員工問題。 （C）客户體驗管理 1)達到在多個客户滿意度調查/追踪計畫中（例如神秘顧客及電話服務調查）的預設滿意度水準。 2)督導員工的日常服務質量及分行的環境，以符合銀行要求的標準。 3)對客戶的特别要求提供快速的回應，確保客户的口頭及當面投訴可以按照内部準則得到即時地處理及解決。 （D）稽核及合規監控 1) 確保完全符合内部政策、標準、準則及規章及主管機關及監理機構所訂定的規章及法規。 2) 透過領導、教育、監控及有效的補救措施提升分行營運的控制及合規質量。 See more on DBS Career Site: https://dbs.taleo.net/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=WD57471&lang=zh_TW

1. Conduct IBG TSU review to comply with Group framework. 2. To ensure the results are formally tracked and reported to management 3. Monthly report preparation including regional and location 4. Handle inspection matters in relation to TSU including regulatory audit, local audit and PWC etc. 5. TSU-RCSA , SCSA TSU-PDPA 6. EWSS system(transaction surveillance system) , re-platform, rule assessment , UAT, coordinate with group support team and prepare relevant material to committee as necessary. 7. Conduct training/education to TSU team members to comply with Group and local requirement 8. Group policy/procedure implementation ， deviation, local addendum as appropriate and communication with Group TSU/local TSU colleagues 9. TSU local SOP maintenance ( new/update) and communication with TSU colleagues 10. Taking follow-up actions in accordance with policy , procedure once an STR has been submitted to and FIU. 11. Disseminating any relevant alerts, notices or reports received from the local FIUs to the appropriate BU/SU for their awareness and learning. 12. Assisting supervisor or other teams (where appropriate) with respect to suspicious transaction investigations, gathering financial intelligence. 13. Adhoc task support if necessary.

1. Conduct audit planning and undertake audit engagements as assigned by Manager of IT Audit. 2. Plan, execute and complete all audits in accordance with departmental and professional standards. 3. Execute audits that primarily deal with technology in the areas of IT infrastructure, processes, applications, operations, security and emerging technologies. 4. Use data analytics to increase effectiveness and efficiency of audit coverage 5. Work on initiatives to increase the effectiveness, value and reputation of the audit department such as automation or risk assessments. 6. Advise and apprise promptly IT Audit Manager and / or Head of Audit for Taiwan of major risks, controls and regulatory issues arisen during the audit. 7. Maintain key relationships with middle level management and stakeholders, raise potential risk and control issues to audit management through continuous monitoring for areas designated by IT Audit Manager.

Job Purpose： 1. To support the profitable growth of the Secured Lending products (Mortgage Loan & Trust Lending) in the Consumer Banking business. 2. To frame the lending policy, Risk Appetite framework; bureau and score use strategies, portfolio analysis in TW. 3. To ensure controls over implementation of policy. Ensure that the adequate infrastructure (scorecards, systems, validations, MIS etc) is in place to manage portfolio properly. 4. To design and execute tests that will enable future growth, strategy optimization, expense savings, or process enhancements. 5. To ensure compliance with Regional/Group Policy and relevant risk related regulations; ensure compliance with local regulation. Key Accountabilities: 1. To roll-out/enhance the credit lending framework including policies, processes, MIS, controls, etc for the Secured Lending business in TW. 2. Monitor and validate credit policies, processes, MIS, controls across program and customer lifecycle. Develop tracking standards and review actual results versus benchmark/target with full analyses of any variances. 3. Working with the Group/Regional Risk teams in evaluating policy change requests and further implement and execute policy strategies. 4. Identify opportunities to enable digitalization and innovation in credit cycle management processes in acquisition, data analytics and portfolio management. 5. Support strategic vision for a new operating model in CBG Credit, focusing on innovation, analytics and future-skilling. Job Duties and Responsibilities: 1. Manage policy / processes for Secured Products (Mortgage Loan & Trusting Lending) 2. Co-work with BU in the preparation & implementation of product programs for Secured Products. 3. Facilitate regular asset quality reviews with provision of analytics insights to identify risks/ opportunities and recommend relevant actions 4. Ensure credit policies and program risk acceptance criteria are reviewed regularly, with timely updates for proactive adaptation to changes in legal /regulatory requirements, business strategies, market environment or portfolio performance 5. Drive portfolio management initiatives through the credit cycle management framework by working in partnership with product managers, credit systems team, credit operations team and collection team 6. Work in partnership with credit systems support team to implement key credit policy criteria in relevant credit acceptance & evaluation systems 7. Escalate on timely basis significant risk issues to business management and manager for taking appropriate remedial actions 8. Ensure timely completion of RCSAs including appropriate action plans to address identified control gaps 9. Ensure issues/action plans arising from Risk & Control Self-Assessments, risk events, KRIs, regulatory inspections or other risk issues are properly followed up. 10. Provide support to ongoing/pipeline digital lending projects including Ecosystem partnership initiatives.

1. 依照客戶需求推薦信用卡產品。 2. 地點很自由，可選擇跑攤駐點、企業團辦-到公司辦說明會還是掃街陌開。 3. 提供完整的教育訓練，新手沒關係，有團隊協助，上手很快速。 4. 外商福利好，第一年即享14天年假，讓你兼顧工作與生活。 5. 上班時間不固定，排班、輪休 。 你沒有人脈，想做業務? 想要挑戰自己，渴望拜百萬年薪? 那就快快投下履歷，星展歡迎你的加入，

1. 依照客戶需求推薦信用卡產品。 2. 地點很自由，可選擇跑攤駐點、企業團辦-到公司辦說明會還是掃街陌開。 3. 提供完整的教育訓練，新手沒關係，有團隊協助，上手很快速。 4. 外商福利好，第一年即享14天年假，讓你兼顧工作與生活。 5. 上班時間不固定，排班、輪休 。 你沒有人脈，想做業務? 想要挑戰自己，渴望拜百萬年薪? 那就快快投下履歷，星展歡迎你的加入，

1. 依照客戶需求推薦信用卡產品。 2. 地點很自由，可選擇跑攤駐點、企業團辦-到公司辦說明會還是掃街陌開。 3. 提供完整的教育訓練，新手沒關係，有團隊協助，上手很快速。 4. 外商福利好，第一年即享14天年假，讓你兼顧工作與生活。 5. 上班時間不固定，排班、輪休 。 你沒有人脈，想做業務? 想要挑戰自己，渴望拜百萬年薪? 那就快快投下履歷，星展歡迎你的加入，

Key Accountabilities: • To enhance consumer banking sales incentive scheme through business strategy and data analysis. (including wealth management, secured loan, credit card and unsecured loan) • To design and execute CBG sales incentive program with business driver and governance approach • To provide support to business partners to help business growth, and front-line sales communication. • To provide the related data source and propose / report to management for business action. • To ensure timely delivery of sales incentive on monthly / quarterly basis. • To analyze and tracking sales performance. • To communicate with regional and cross functional teams. • To support integration project

[Financial Performance Analysis] • Provide monthly financial performance reporting to business partners • Review the business performance against plan/forecast in terms of products and customer segments, and proactively highlight key risk to business / senior management • Develop financial models to provide the insights for business to prepare forecasting / planning, and articulate strategies • Ensure proper accounting policies and financial control are in place • Provide accounting guidance and financial advisory to business to ensure the integrity of reports at all times. • Provide in-depth cost analysis to provide solid commentaries, and proactively manage the monthly cost expenditure to avoid fluctuation • Assist business in expense management on BAU and project / initiatives spent • Support Finance other functions to solve the financial issues related to CBG [Business Forecasting and Budgeting] • Perform and manage full-year forecast in monthly basis, and identify opportunity and risk against budget to ensure the delivery of full-year budget. • Prepare annual budget preparation, review and submission [Ad-hoc / Initiatives] • Assist to evaluate the financial of campaigns and initiatives, and track the results • Assist in assessing returns on investments and strategic plans • Support the business decision process, providing essentials analysis on internal and external benchmarking and performing ‘what if’ scenario” • Assist in providing insights in market & competitors analysis

Design, manage and operate MIS & data analytics to support business operation Support new business initiatives through use of data analytics to develop and propose business strategies Collaborate widely with other stakeholders in the Bank in key digital and data initiatives. Work in close collaboration with the product, segment, and CBG Operation team to : • Support new Business initiatives & proposals for incorporation into product programs • Engage Business partners in regular ritual and identify risks/ opportunities and recommend relevant actions • Participate in digital initiatives and drive continuous improvements in analytics capabilities using both traditional and non-traditional data as well as enhancements in the use of business analytics tools. • Support platform conversion initiative; involve in code translation from SAS to Python.

1. Responsible for the Product Profitability. 2. Develop Product Plans for GTS Products that will encompass market analysis, product definition, competitive scan, pricing, costing and revenue strategies, customers’ buying behaviour etc. 3. Develop business plan to promote/market the sale to targeted clients. 4. Develop new products, enhance and repackage existing products and always balancing both the product revenue and risk aspects of the equation at all times. 5. Develop and standardise Policies and Procedures. 6. Work with GTS Sales to obtain competitive information from customers / market with regard to product functionalities, capabilities and features of competitors’ product and services. 7. Identify product gaps & new opportunities and develop new products / programs. 8. Develop Marketing Collaterals & Training Materials 9. Responsible for NPA for all new products & services launched in the country

【About DBS】 星展銀行總部位於新加坡，是亞洲最大的金融集團之一。 2023 年購入台灣花旗消費金融業務後，星展即成為台灣最大外商銀行。目前已蟬聯五年「世界最佳銀行」的獎項，以及「全球最佳數碼銀行獎 」，打破傳統金融銀行的框架，持續發展數位創新，集團文化也鼓勵員工個人發展，提供豐富的資源和福利。 目前我們正在召集一群優秀的 Taiwan Tech Talents，與我們一起成為 Best Bank for a Better World!  【職缺資訊】 • Network/Voice related project delivery and daily operation. • Ensure the Network/Voice infrastructure align with DBS policy and regulatory requirement. • Maintain network performance by performing network monitoring and analysis, and performance tuning, troubleshooting network problems. • Secure network by developing network access, monitoring, control, and evaluation; maintaining documentation. • Develop procedures to automate network operation. • Create and deploy innovation by leveraging new technology. 【您可能會想知道】 - 將有教育訓練以及內部輪調機制，歡迎想踏入金融業的 Young talent - 正職員工到職滿 6 個月後，可申請每周彈性在家工作 2 天，兼顧生活和工作平衡 - 入職即享年假最低 14 天+1 天 Birthday Holiday - 每年有四萬元以上的彈性補助金，可用於家族旅遊或多項生活津貼 - 將有許多與國外夥伴合作的機會，能累積國際溝通和商業英語能力  【面試流程】 - 1-2 場線上面談，每場約 1 小時 (部分主管職位為現場面談)  - 個人專業經歷及職涯發展了解  - 簡短英文自我介紹，敢說敢表達即可

1.將貨品運送達目的地。 2.裝卸貨品，並固定貨品，確保運送過程安全。 3.交付貨物並進行簽收。 4.定期檢修車輛。

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1.外師跟課 2.協助美語老師 3. 配合補習班活動 4.班級秩序管理 5.批改考卷、作業 6. 輔導加強學生能力 7.補習班環境清理維護 8. 協助櫃檯行政事務 9. 儲備美語老師（如未來有興趣留在高雄工作）

Job Overview The role will work with different business functions within the organization to improve manufacturing and operations processes using lean methodology concepts and other improvement tools. Lead and support CI programs and lean transformation to promote lean culture & work safety, improve quality & efficiency, and achieve a world-class lean manufacturing facility. The role must also help to identify & analyze improvement opportunities to have a clear visibility of benefits that will rationalize the management approval and execution. The role may also require leading, managing, and/or supporting medium-scale cross-functional projects that are align to site goals, operational excellence initiatives, and best practices. Educate and train employees to effectively use the CI tools to support company growth, scale-up, and achieve the business goal. This also includes facilitation of some CI related activities and workshops. Responsibilities: • Facilitate and drives Continuous Improvement program to promote lean culture. • Coach and mentor Lean Champions to become an independent driver and promoter of continuous improvement of their department. • Spearheads cost-saving initiative’s justification in line with identified Lean/CI projects. • Supports the achievement of set performance objectives (KPIs) for the workstream. Proposes action plans in collaboration with the Lean Champion. • Focuses on business performance that constantly strives to eliminate waste & improve customer satisfaction with lean tools and methodologies. • Conduct process analysis and being able to simulate or build models of processes, carrying out VSM (Value Stream Mapping) and guide the implementation of e.g., SMED, Visual management, Kanban/Pull system, Kaizen, 6S, routine Gemba Walk, etc. • Train and educate employees with Lean tools and techniques in line with the CI training program to be able to promote Lean culture. • Transform company culture with a strong focus on lean processes and best 6S practices. • Responsible for planning and assisting in the execution of various Lean/CI activities aimed at improving the business’s performance on safety, quality, delivery, and cost. • Adheres to established Quality Policy, GMP, and EHS rules. • Promotes SHL culture strategies and values. • Undertakes other duties as appropriate within his/her competence, as required by superior from time to time. Qualifications: • Graduate of Degree in Industrial Engineering or related field or equivalent experience. • Minimum of 5-year experience in a lean or high-volume manufacturing facility as Process / Industrial / Lean/CI Engineer. • Analytical and capable of performing analysis for any type of information/data using descriptive and enumerative statistical methods • Ability to utilize Lean and/or Continuous improvement tools to generate meaningful and quantified improvement • Proficient in the use of computer programs such as office applications and statistical analysis software e.g., PowerPoint, Excel, Word, Minitab, etc. • Good command in English communication skills, both in speaking and writing; and experienced on technical report writing. Technical Skills: Lean Six Sigma Methodology, Project Management, Process Improvement, Change Management, Technical Writing, Training/Workshop Facilitation, MS Office Applications (Excel, Word, PowerPoint) We offer • Modern working environment with state-of-the-art facilities and technologies • Challenging assignments in a fast-growing and innovative industry • Position in a dynamic, international team of highly skilled professionals • Various opportunities for personal and professional development within a global organization