面試經驗談

ob Purpose : The position will provide operational support in the function under HRSS for the staffing related transnational support. The ideal candidate will work closely with HR all functions to drive execution and provide a 3BW HR experience. This role will also assist in the daily management and distribution of work arrangement to maximize operational efficiency. Job Duties & responsibilities : 1.Build/manage day-to-day HR operations/ transnational services and ensure the service is delivered with high quality and efficiency, including various staffing activities such as new hire induction, probation, transfer, exit, termination, etc. 2.Provide support to maintain HR policy, procedures, analytics, and programs. 3.Develop and maintain oversight procedures to monitor transnational activity, optimize services, manage costs and performance, drive continuous improvement and innovation, and improve efficiency and quality of services. 4.Ensure compliance with internal control standards and implement procedures to ensure efficiency, data integrity and integration of various HR systems. 5.Partner with HR management to align appropriate resourcing. 6.Collaborate effectively with other HR functions in order to execute tasks and fulfill key deliverables of HRSS Department. 7.Continually assess existing processes and programs. Develop new initiatives to increase efficiency and manage cost. 8.Support and process work and project assignments. Perform other related duties and responsibilities as assigned to support initiatives which align with scorecard. 9.Continuously drive improvements in process improvement and make sure high standard of data accuracy and compliance can be achieved.

Business Function Group Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS continues to be a competitive employer in Asia. With a well-established team of HR partners, we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organisation by empowering and engaging our employees. Because we believe that banking is about people. The role is to provide HR advice to Business & Support Units (BUs/SUs) on all HR issues to achieve business goals. It includes planning, developing & implementing HR strategies within & across units on Reward Management, Talent Acquisition & Development and HR Strategy & Management. Key Accountability: • Engage and proactively partner the Business Unit Heads in understanding their business needs and provide strategic advice and initiatives to achieve the business goals • Provide the strategic interface to senior managers / stakeholders through the provision of high quality guidance and support in developing and progressing people management solutions to achieve business objectives • Drive and support the development and delivery of cultural change plans and interventions • Coach, support, mentor and challenge managers in the application of HR policies and practices, provide advice and guidance on complex HR issues in order to minimize Risk and financial exposure • Work in partnership with specialists Human Resources to ensure coordination in project / policy development and the enhancement of information provision and services to employees • Plan, develop & organize communication sessions for staff on all programs while addressing specific business requirements and employee engagement topics. • Work with Group HR on possible regional initiatives to drive change across the BUs/SUs in Taiwan; ensure that all programs & activities roll out are aligned with group policies & local statutory requirements.

Job Description: This Employee Relations role is responsible for a range of employee relations activities and the provision of professional advice to ensure healthy employee relations and compliance with labor regulations and DBS’ employment relationship policy and standards. Job content: - •Develop healthy relationships with internal employee groups and external labour authorities. •Implement DBS’ employee relations strategy to minimize the negative impact of employee grievances or collective labor disputes, and maintain a productive and harmonious workplace. •Collaborate with key stakeholders to design and implement employee relations initiatives to ensure compliance with policies and practices. •Liaise with related parties to investigate and resolve grievances and develop strategies to prevent their recurrence. Provide advice and guidance on disciplinary, grievance and general employee complaints, as well as coach managers where appropriate. •Represent management in negotiations and dispute resolution with employees, unions, employer bodies, government agencies, labor relations authorities, and other agencies to protect the organization’s interests. •Ensure all employer-employee relationships in the organization comply with laws, regulations, employment policy and standards, employment contracts and collective agreements. •Analyze and interpret collective bargaining trends, labor issues, market practices, regulations, and laws to understand their impact on the organization. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Partner with Franchise, Customer Management team and also Product Team to formulate business strategies and using data insights to drive Treasures Acquisition, Engagement and Transaction • Develop and maintain Control Tower, utilize Data Driven Operation Model (DDOM) to maximize value from data and drive strategies deliver business outcomes. • Create visualizations and present clear, concise, and actionable insights to the key stakeholders, lead discussions on analytics and interpretation of results • Develop models and data insights to plan and drive the customer interactions

Job Purpose 1. To review the regulatory reports and ensure they are accurate and submitted to the regulators in a timely manner 2. To support Head of Local Regulatory Reporting to reinforce the control environment, e.g. streamlining the processes, control framework, requirement interpretation, cleaning up data quality issues, guidance to team members, proper escalation, etc. 3. Other ad hoc projects as needed Job Duties & responsibilities 1. Reporting - Review and double check regulatory reports to ensure the accuracy before submission - Provide guidance to the team members for regulation/regulatory requirements - Coordinate the regulatory matters, e.g. new regulation/ requirements, process improvement, communication across the units - Conduct knowledge transfer, including regulation, regulatory requirements, reporting requirements, LRR system, etc. - Answer the queries or ad-hoc requirements requested by the regulators 2. Control - Support to set up a proper control framework to improve the process of reporting - Streamline the processes to improve the efficiency - Detect data quality issues and find out the solutions - Keep regular tracking for monthly Finance Key Regulation Ratio Report - LRR system maintenance 3. Others - New product/system implementation - System enhancement project - LRR system maintenance: updating report spec with new regulatory requirements or new products and also performing report UAT, UI UAT, LV, etc. - Projects - Group initiatives

Job Purpose Responsible for developing & enhancing OAT products to meet ARP/SCF customers’ requirements in the country with the ultimate objective to expand our trade franchise and grow the revenues. Job Duties & responsibilities • Work with Sales to obtain competitive information from customers / market with regard to product functionalities, capabilities and features of competitors’ product and services. • Identify product gaps & new ARP/SCF opportunities and structure solutions for complicated transactions or new programs. • Responsible for all new products & services launched in the country • Work with T&O – IT on all the system related initiatives • Work with T&O - Operations on: (a) unit costing, service turnarounds, cut-off time and other service standards; (b) resolving & streamlining operational issues. • Work with Sales & RMs to ensure our products / services are competitive and meeting customer’s requirements. • Obtain external recognition of trade capabilities and win accolades. • Provide trade trainings or events for internal stakeholders and external customers. • Review and develop standard terms and conditions of all related ARP /SCF documents.

1.審度交通情況，遵守交通規則，駕駛車輛 2.運送貨物並保護貨物的完整 3.將貨品送到客戶手中，並請客戶進行簽收 **無不良嗜好 具上進心 肯吃苦**

1.帶團金廈五日遊，越南，泰國..韓國.等領隊工作，無經驗可，公司總領隊輔導實習帶團。屬於公司專屬領隊。 2.參展時必須支援旅展，於旅遊展接待客戶，負責解說行程並締結訂單 3.須能帶團出國並備有有效期之華語或國際領隊證，須能出差高雄台中台北參展 4.每檔旅展為期4天，高獎金易學易做，公司提共住宿補貼及車馬費補助 5.領隊收入+旅展獎金 當團領現/旅展當展領現 6.年度參展台北桃園台中台南高雄等地共24檔，工作自由，穩定，收入中上穩定，歡迎有經驗者，事業第二春者，想提高收入者男女不拘，加入上客團隊 7.駐地業務配合：處理當地訂單，服務當地客戶及接洽新客戶。

1.帶團金廈五日遊，張家界8日遊，山東山西江南，海南5日遊，越南，日本...等領隊工作，無經驗可，公司總領隊輔導實習帶團。屬於公司專屬領隊，謝絕它家領隊兼差。 2.參展時必須支援旅展，於旅遊展接待客戶，負責解說行程並締結訂單 3.須能帶團出國並備有有效期之華語或國際領隊證，須能出差高雄台中台北參展 4.每檔旅展為期4天，高獎金易學易做，公司提共住宿補貼及車馬費補助 5.領隊收入+旅展獎金 當團領現/旅展當展領現 6.年度參展台北桃園台中台南高雄等地共24檔，工作自由，穩定，收入中上穩定，歡迎有經驗者，事業第二春者，想提高收入者男女不拘，加入上客團隊 7.欲成為公司專職領隊兼業務者亦可，想底薪保障者亦可 8.能徵員組織業務團隊並輔導管理者更加歡迎您來本公司合作創業成為高收入者。 9.駐地業務配合：處理當地訂單，服務當地就客戶及接洽新客戶。

1.帶團金廈五日遊，張家界8日遊，山東山西江南，海南5日遊，越南，日本...等領隊工作，無經驗可，公司總領隊輔導實習帶團。屬於公司專屬領隊，謝絕它家領隊兼差。 2.參展時必須支援旅展，於旅遊展接待客戶，負責解說行程並締結訂單 3.須能帶團出國並備有有效期之華語或國際領隊證，須能出差高雄台中台北參展 4.每檔旅展為期4天，高獎金易學易做，公司提共住宿補貼及車馬費補助 5.領隊收入+旅展獎金 當團領現/旅展當展領現 6.年度參展台北桃園台中台南高雄等地共24檔，工作自由，穩定，收入中上穩定，歡迎有經驗者，事業第二春者，想提高收入者男女不拘，加入上客團隊 7.欲成為公司專職領隊兼業務者亦可，想底薪保障者亦可 8.能徵員組織業務團隊並輔導管理者更加歡迎您來本公司合作創業成為高收入者。 9.駐地業務配合：處理當地訂單，服務當地就客戶及接洽新客戶。

1.帶團金廈五日遊，張家界8日遊，山東山西江南，海南5日遊，越南，日本...等領隊工作，無經驗可，公司總領隊輔導實習帶團。屬於公司專屬領隊，謝絕它家領隊兼差。 2.參展時必須支援旅展，於旅遊展接待客戶，負責解說行程並締結訂單 3.須能帶團出國並備有有效期之華語或國際領隊證，須能出差高雄台中台北參展 4.每檔旅展為期4天，高獎金易學易做，公司提共住宿補貼及車馬費補助 5.領隊收入+旅展獎金 當團領現/旅展當展領現 6.年度參展台北桃園台中台南高雄等地共24檔，工作自由，穩定，收入中上穩定，歡迎有經驗者，事業第二春者，想提高收入者男女不拘，加入上客團隊 7.欲成為公司專職領隊兼業務者亦可，想底薪保障者亦可 8.能徵員組織業務團隊並輔導管理者更加歡迎您來本公司合作創業成為高收入者。 9.駐地業務配合：處理當地訂單，服務當地就客戶及接洽新客戶。

1.帶團金廈五日遊，越南，泰國..韓國.等領隊工作，無經驗可，公司總領隊輔導實習帶團。屬於公司專屬領隊。 2.參展時必須支援旅展，於旅遊展接待客戶，負責解說行程並締結訂單 3.須能帶團出國並備有有效期之華語或國際領隊證，須能出差高雄台中台北參展 4.每檔旅展為期4天，高獎金易學易做，公司提共住宿補貼及車馬費補助 5.領隊收入+旅展獎金 當團領現/旅展當展領現 6.年度參展台北桃園台中台南高雄等地共24檔，工作自由，穩定，收入中上穩定，歡迎有經驗者，事業第二春者，想提高收入者男女不拘，加入上客團隊 7.駐地業務配合：處理當地訂單，服務當地客戶及接洽新客戶。

1.帶團金廈五日遊，越南，泰國..韓國.等領隊工作，無經驗可，公司總領隊輔導實習帶團。屬於公司專屬領隊。 2.參展時必須支援旅展，於旅遊展接待客戶，負責解說行程並締結訂單 3.須能帶團出國並備有有效期之華語或國際領隊證，須能出差高雄台中台北參展 4.每檔旅展為期4天，高獎金易學易做，公司提共住宿補貼及車馬費補助 5.領隊收入+旅展獎金 當團領現/旅展當展領現 6.年度參展台北桃園台中台南高雄等地共24檔，工作自由，穩定，收入中上穩定，歡迎有經驗者，事業第二春者，想提高收入者男女不拘，加入上客團隊 7.駐地業務配合：處理當地訂單，服務當地客戶及接洽新客戶。。

1.帶團金廈五日遊，越南，泰國..韓國.等領隊工作，無經驗可，公司總領隊輔導實習帶團。屬於公司專屬領隊。 2.參展時必須支援旅展，於旅遊展接待客戶，負責解說行程並締結訂單 3.須能帶團出國並備有有效期之華語或國際領隊證，須能出差高雄台中台北參展 4.每檔旅展為期4天，高獎金易學易做，公司提共住宿補貼及車馬費補助 5.領隊收入+旅展獎金 當團領現/旅展當展領現 6.年度參展台北桃園台中台南高雄等地共24檔，工作自由，穩定，收入中上穩定，歡迎有經驗者，事業第二春者，想提高收入者男女不拘，加入上客團隊 7.駐地業務配合：處理當地訂單，服務當地客戶及接洽新客戶。

{此職缺屬於 內勤客服業務性質，不需外出開發客戶} 1.協助客戶對於國內外行程價格的查詢及報價相關的問題 2.負責行程訂購單文件之整理，建檔以及追蹤，於有效時間內回覆顧客信件 3.依顧客需求做團體行程報價及簽約 4..安排行程及膳宿、聯繫交通工具、預訂旅館等旅遊基層工作 5.旅遊相關文書製作.協助旅遊行程介紹、協助業務員處理相關出團安排 6.口齒清新，服務態度良好。反應快， 7. 熟悉旅行社工作內容，熟諳旅遊規劃，出團相關事宜和結團作業，具票務或客服業務經驗者尤佳。 8.對旅遊有興趣者,認真負責擅溝通協調，有旅遊相關經驗者佳 9.協助主管處理銷售業務相關之行政作業 10.協助主管交辦之客戶國內出發訂房 機票及國外出團相關事務處理 11.有興趣者，經驗者優先錄取

1.新竹縣市駐地業務：協助公司處理及開發當地各鄉鎮旅遊業務，服務當地直客/同業業務及拜訪開發當地同業旅行社之業務合作。 2.有領隊證者:可以自願優先帶團增加收入，無經驗可，公司總領隊輔導實習帶團。 3.參展:可以自願參加北中南旅展，於旅遊展接待客戶銷售公司旅遊行程商品，負責解說行程並締結訂單，增加收入.每檔旅展為期4天，高獎金易學易做，公司提共住宿補貼及車馬費補助 4.工作自由，穩定，收入中上穩定，歡迎有經驗者，事業第二春者，想提高收入者，男女不拘，公司專人輔導，歡迎您加入上客業務團隊

1.台南市駐地業務：協助公司處理及開發當地各鄉鎮旅遊業務，服務當地直客/同業業務及拜訪開發當地同業旅行社之業務合作。 2.有領隊證者:可以自願優先帶團增加收入，無經驗可，公司總領隊輔導實習帶團。 3.參展:可以自願參加北中南旅展，於旅遊展接待客戶銷售公司旅遊行程商品，負責解說行程並締結訂單，增加收入.每檔旅展為期4天，高獎金易學易做，公司提共住宿補貼及車馬費補助 4.工作自由，穩定，收入中上穩定，歡迎有經驗者，事業第二春者，想提高收入者，男女不拘，公司專人輔導，歡迎您加入上客業務團隊

1.轉動機械設備維修。 2.設備異常損壞分析檢測。 3.維修工程管理。 4.工作分派與工作協調。

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