清大專區
< 注意事項 > 1. 請至JIM bot進行第一階段申請: Jim - 資深豐盛理財客戶經理 (https://dbs-prod.impress.ai/careers/icareers/html-widget/chat-widget/92e652f2-3ac7-450c-b36a-89cf9dbbd7b4/) - 2023的評估 (impress.ai) (建議用Google Chrome瀏覽器開啟) 2. 請至DBS官方網站,註冊帳號密碼後,點選「線上應徵」進行第二階段申請 資深豐盛理財客戶經理 (https://dbs.taleo.net/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=21000002&lang=zh_TW) 1.透過卓越的客戶服務及專業的財務解決方案,增加/強化客戶及其家人的財富 2.依據客戶的資產組合/財務需求,提供全方位的理財規劃建議,確保產品的風險在客戶的承受範圍內並使客戶滿意本行的售後服務 3.透過緊密的團隊合作,提供客戶專業、客製化的服務體驗,滿足其所有銀行相關的需求(含銀行一般業務、借貸及投資) 4.https://www.youtube.com/watch?v=rhKNH4M2a-o < 注意事項 > 1. 請至以下官方網站連結,點選「線上應徵」並上傳最新版履歷。 2. 您將於24小時內, 收到email -「邀請您完成資深豐盛理財客戶經理」 3. 點選email中「點此開始申請」,進入JIM系統完成線上申請。(建議用Google Chorme瀏覽器) 連結→ https://dbs.taleo.net/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=21000002&lang=zh_TW
《Job Duties & Responsibilities》 • Acquire new affluent customers and solicit business opportunities through proactive cross-selling, referrals and personal business connections • Build strong customer relationships and deliver customer-focused solutions to exceed customer expectations and increase the share of customers‘ wallets • Align actions to customer needs, identify customer needs through financial need analysis / investment profile review, and offer differentiated solutions of banking and wealth management products / services in line with customers’ changing profile and needs • Achieve assigned sales and business targets, and maximize contributions to the revenue of DBS Treasures Private Client • Increase product utilization and penetration by proactively updating customers on the latest product / market information and their account status
(A) Promotion of Financial Planning Services and Wealth Mgt Products 1) Acquire new affluent customers and solicit business opportunities through cross selling, referral, personal business connections, etc. 2) Identify customer needs through financial needs analysis / planning and provide appropriate solutions on a broad range of banking, insurance & investment products (e.g. investment profile review, portfolio mgt.). 3) Offer suitable wealth management products/services in accordance with the customers’ profile, promote and explain the products & their associated risks, if any, to the customers. 4) Attend to customers’ queries on wealth management incl. investment & treasury products needs. 5) Perform CRM call activities in line with Relationship Management Model and other sales-related duties as assigned by DBS Treasures Centre Manager &/or Branch Manager. 6) Responsible for meeting all sales and business targets assigned so as to ensure maximum contribution to the revenue of DBS Treasures. 7) Perform RI regulated activities and TR insurance activities 8) Attend all relevant training and briefings and reflect customer feedback & competitive situation and recommend suggestions to DBS Treasures Centre Manager &/or Branch Manager. (B) Relationship Building and Account Servicing 1) Maintain regular contact with existing customers to build & deepen relationship and reduce attrition. 2) Update customers on the latest product/market information and their account status to increase utilization & product penetration and increase share of customer’s wallets through portfolio review and cross selling. 3) Handle enquiries and execute financial transactions/orders & operations for customers. 4) Keep attuned to the current economic and financial markets so as to be current and proficient in attending to customers’ queries. 5) Make cross referral of other consumer banking products to the appropriate staff for follow-up. (C) Customer Experience Management 1) Provide superior customer service and professional financial solutions through discreet financial needs analysis / planning that satisfies customers’ changing financial needs. 2) Achieve and exceed the service standards set by the Bank. 3) Conduct regular business trips to deepen relationship with offshore clients (D) Audit and Compliance Control 1) Adhere to bank’s policies, standards, operations guidelines/ procedures, security and internal control measures. 2) Comply with the compliance and regulatory requirements and code of conduct, particularly those applicable to the course of selling, i.e. sales staff’s licensing and fitness & properness, KYC, FNA, PDPO anti-money laundering & documentation completeness in a/c opening & in each deal. 3) Comply with the registered capacity as well as any conditions imposed by the HKMA. This includes compliance with the applicable requirements of the Code of Conduct for Persons Licensed by or Registered with the SFC. 4) Compliance with Cross-border Marketing and Sales Policy and Standard. (E) Teamwork 1) Work hand in hand with fellow colleagues and working partners to ensure that all objectives of the team are met and there is team harmony and unity.
< 注意事項 > 1. 請至JIM bot進行第一階段申請: Jim - 資深豐盛理財客戶經理 (https://dbs-prod.impress.ai/careers/icareers/html-widget/chat-widget/92e652f2-3ac7-450c-b36a-89cf9dbbd7b4/) - 2023的評估 (impress.ai) (建議用Google Chorme瀏覽器開啟) 2. 請至DBS官方網站,註冊帳號密碼後,點選「線上應徵」進行第二階段申請 資深豐盛理財客戶經理 (https://careers.dbs.com/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=21000002&lang=zh_TW) 1.透過卓越的客戶服務及專業的財務解決方案,增加/強化客戶及其家人的財富 2.依據客戶的資產組合/財務需求,提供全方位的理財規劃建議,確保產品的風險在客戶的承受範圍內並使客戶滿意本行的售後服務 3.透過緊密的團隊合作,提供客戶專業、客製化的服務體驗,滿足其所有銀行相關的需求(含銀行一般業務、借貸及投資) 4.https://www.youtube.com/watch?v=rhKNH4M2a-o
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Responsibilities Acquire new affluent customers and solicit business opportunities from GBA & Taiwan markets Ensure the onboarding journey of new customer is smooth Identify customer needs through discreet financial needs analysis and planning Provide appropriate solutions and personalized service on a broad range of banking, insurance & investment products Make cross referral of other consumer banking products to meet customers’ investment goals and needs Grow and maximize the revenue potential of these segment customers by building strong customer relationships and delivering differentiated solutions Manage operational risk, observe relevant policies or guidelines and fulfil compliance requirements Please check out our recruitment video https://youtu.be/V3CugJScPwA for more information.
< 注意事項 > 1. 請至JIM bot進行第一階段申請: Jim - 資深豐盛理財客戶經理 (https://dbs-prod.impress.ai/careers/icareers/html-widget/chat-widget/92e652f2-3ac7-450c-b36a-89cf9dbbd7b4/) - 2023的評估 (impress.ai) (建議用Google Chorme瀏覽器開啟) 2. 請至DBS官方網站,註冊帳號密碼後,點選「線上應徵」進行第二階段申請 資深豐盛理財客戶經理 (https://careers.dbs.com/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=21000002&lang=zh_TW) 1..透過卓越的客戶服務及專業的財務解決方案,增加/強化客戶及其家人的財富 2.依據客戶的資產組合/財務需求,提供全方位的理財規劃建議,確保產品的風險在客戶的承受範圍內並使客戶滿意本行的售後服務 3.透過緊密的團隊合作,提供客戶專業、客製化的服務體驗,滿足其所有銀行相關的需求(含銀行一般業務、借貸及投資) 4.https://www.youtube.com/watch?v=rhKNH4M2a-o
(A)行銷管理及業務推展 1)領導及推動總行核訂的行銷策略,以達成分配給分行的整體業績目標。 2)擬定銷售策略及業務計畫以確定及掌握分行特定的商機。 3)有效利用分行的銷售資源,輔導並協助客戶經理進行銷售行為,以達成業績目標。 4)確定員工關注主要銷售活動的先後順序,確保有效的行銷方案成功實施。 5)向業務管理及客戶策略主管反映客户回饋及同業競爭情形並提出建議。 6)確定所有員工依據並完全符合內部政策、標準、準則、規章及主管機關及監理機構所訂定的規章及法規。 (B)人才管理及協助招聘 1)透過有效的招聘、資源規劃及人力調度來確保充分的員工配置,以強化日常銷售及營運生產力。 2)分辨員工的能力差異及缺點,推薦培訓發展計畫並追踪培訓後改進情形。 3)培訓發展及教導個別員工,提高其業績及改善效率。 4)督導員工的日常工作表現並維持員工紀律。 5)與員工保持明確及即時溝通,提供激勵及支持,以鼓勵他們達成目標。 6)建立分行團隊成員中的信任及士氣,公平地處理員工問題。 (C)客户體驗管理 1)達到在多個客户滿意度調查/追踪計畫中(例如神秘顧客及電話服務調查)的預設滿意度水準。 2)督導員工的日常服務質量及分行的環境,以符合銀行要求的標準。 3)對客戶的特别要求提供快速的回應,確保客户的口頭及當面投訴可以按照内部準則得到即時地處理及解決。 (D)稽核及合規監控 1) 確保完全符合内部政策、標準、準則及規章及主管機關及監理機構所訂定的規章及法規。 2) 透過領導、教育、監控及有效的補救措施提升分行營運的控制及合規質量。
< 注意事項 > 1. 請至JIM bot進行第一階段申請: Jim - 資深豐盛理財客戶經理 (https://dbs-prod.impress.ai/careers/icareers/html-widget/chat-widget/92e652f2-3ac7-450c-b36a-89cf9dbbd7b4/) - 2023的評估 (impress.ai) (建議用Google Chorme瀏覽器開啟) 2. 請至DBS官方網站,註冊帳號密碼後,點選「線上應徵」進行第二階段申請 資深豐盛理財客戶經理 (https://careers.dbs.com/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=21000002&lang=zh_TW) e-JD(透過影片可更了解DBS RM的實際工作樣貌): https://www.youtube.com/watch?v=rhKNH4M2a-o 1.透過卓越的客戶服務及專業的財務解決方案,增加/強化客戶及其家人的財富 2.依據客戶的資產組合/財務需求,提供全方位的理財規劃建議,確保產品的風險在客戶的承受範圍內並使客戶滿意本行的售後服務 3.透過緊密的團隊合作,提供客戶專業、客製化的服務體驗,滿足其所有銀行相關的需求(含銀行一般業務、借貸及投資) 4.https://www.youtube.com/watch?v=rhKNH4M2a-o
< 注意事項 > 1. 請至JIM bot進行第一階段申請: Jim - 資深豐盛理財客戶經理 (https://dbs-prod.impress.ai/careers/icareers/html-widget/chat-widget/92e652f2-3ac7-450c-b36a-89cf9dbbd7b4/) - 2023的評估 (impress.ai) (建議用Google Chorme瀏覽器開啟) 2. 請至DBS官方網站,註冊帳號密碼後,點選「線上應徵」進行第二階段申請 資深豐盛理財客戶經理 (https://careers.dbs.com/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=21000002&lang=zh_TW) e-JD(透過影片可更了解DBS RM的實際工作樣貌): https://www.youtube.com/watch?v=rhKNH4M2a-o 1.擁有大學學位;商學或財務相關學位優先考慮 2.至少一年以上銀行業財富管理業務經驗 3.需具以下六張財富管理證照,信託業務人員、人身保險業務員、投資型保險商品業務員、外幣收付之非投資型人身保險資格、投信投顧相關法規、結構型商品銷售人員資格 4.https://www.youtube.com/watch?v=rhKNH4M2a-o
< 注意事項 > 1. 請至JIM bot進行第一階段申請: Jim - 資深豐盛理財客戶經理 (https://dbs-prod.impress.ai/careers/icareers/html-widget/chat-widget/92e652f2-3ac7-450c-b36a-89cf9dbbd7b4/) - 2023的評估 (impress.ai) (建議用Google Chorme瀏覽器開啟) 2. 請至DBS官方網站,註冊帳號密碼後,點選「線上應徵」進行第二階段申請 資深豐盛理財客戶經理 (https://careers.dbs.com/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=21000002&lang=zh_TW) e-JD(透過影片可更了解DBS RM的實際工作樣貌): https://www.youtube.com/watch?v=rhKNH4M2a-o 1.透過卓越的客戶服務及專業的財務解決方案,增加/強化客戶及其家人的財富 2.依據客戶的資產組合/財務需求,提供全方位的理財規劃建議,確保產品的風險在客戶的承受範圍內並使客戶滿意本行的售後服務 3.透過緊密的團隊合作,提供客戶專業、客製化的服務體驗,滿足其所有銀行相關的需求(含銀行一般業務、借貸及投資) 4.https://www.youtube.com/watch?v=rhKNH4M2a-o
< 注意事項 > 1. 請至JIM bot進行第一階段申請: Jim - 資深豐盛理財客戶經理 (https://dbs-prod.impress.ai/careers/icareers/html-widget/chat-widget/92e652f2-3ac7-450c-b36a-89cf9dbbd7b4/) - 2023的評估 (impress.ai) (建議用Google Chorme瀏覽器開啟) 2. 請至DBS官方網站,註冊帳號密碼後,點選「線上應徵」進行第二階段申請 資深豐盛理財客戶經理 (https://careers.dbs.com/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=21000002&lang=zh_TW) e-JD(透過影片可更了解DBS RM的實際工作樣貌): https://www.youtube.com/watch?v=rhKNH4M2a-o 1.透過卓越的客戶服務及專業的財務解決方案,增加/強化客戶及其家人的財富 2.依據客戶的資產組合/財務需求,提供全方位的理財規劃建議,確保產品的風險在客戶的承受範圍內並使客戶滿意本行的售後服務 3.透過緊密的團隊合作,提供客戶專業、客製化的服務體驗,滿足其所有銀行相關的需求(含銀行一般業務、借貸及投資) 4.https://www.youtube.com/watch?v=rhKNH4M2a-o
1. Develop SOP to comply with regional policies and local regulations. 2. Responsible for driving sales monitoring report enhancement and control points/mechanism by working closely with stakeholders. 3. Conduct periodic SOP/Boundary list and training. 4.Timely complete sales surveillance related reports and sales healthy check 5. Support BIF revision, SCSA, internal/external audit on information request providing. 6. Sales misconduct investigation 7. Sales new onboard training
(A)行銷管理及業務推展 1)領導及推動總行核訂的行銷策略,以達成分配給分行的整體業績目標。 2)擬定銷售策略及業務計畫以確定及掌握分行特定的商機。 3)有效利用分行的銷售資源,輔導並協助客戶經理進行銷售行為,以達成業績目標。 4)確定員工關注主要銷售活動的先後順序,確保有效的行銷方案成功實施。 5)向業務管理及客戶策略主管反映客户回饋及同業競爭情形並提出建議。 6)確定所有員工依據並完全符合內部政策、標準、準則、規章及主管機關及監理機構所訂定的規章及法規。 (B)人才管理及協助招聘 1)透過有效的招聘、資源規劃及人力調度來確保充分的員工配置,以強化日常銷售及營運生產力。 2)分辨員工的能力差異及缺點,推薦培訓發展計畫並追踪培訓後改進情形。 3)培訓發展及教導個別員工,提高其業績及改善效率。 4)督導員工的日常工作表現並維持員工紀律。 5)與員工保持明確及即時溝通,提供激勵及支持,以鼓勵他們達成目標。 6)建立分行團隊成員中的信任及士氣,公平地處理員工問題。 (C)客户體驗管理 1)達到在多個客户滿意度調查/追踪計畫中(例如神秘顧客及電話服務調查)的預設滿意度水準。 2)督導員工的日常服務質量及分行的環境,以符合銀行要求的標準。 3)對客戶的特别要求提供快速的回應,確保客户的口頭及當面投訴可以按照内部準則得到即時地處理及解決。 (D)稽核及合規監控 1) 確保完全符合内部政策、標準、準則及規章及主管機關及監理機構所訂定的規章及法規。 2) 透過領導、教育、監控及有效的補救措施提升分行營運的控制及合規質量。 See more on DBS Career Site: https://dbs.taleo.net/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=WD57471&lang=zh_TW
Design, manage and operate MIS & data analytics to support business operation Support new business initiatives through use of data analytics to develop and propose business strategies Collaborate widely with other stakeholders in the Bank in key digital and data initiatives. Work in close collaboration with the product, segment, and CBG Operation team to : • Support new Business initiatives & proposals for incorporation into product programs • Engage Business partners in regular ritual and identify risks/ opportunities and recommend relevant actions • Participate in digital initiatives and drive continuous improvements in analytics capabilities using both traditional and non-traditional data as well as enhancements in the use of business analytics tools. • Support platform conversion initiative; involve in code translation from SAS to Python.
• 負責軟體產品需求定義與交付,確保產品符合業務目標與使用者需求 • 作為業務單位與開發團隊之間的橋樑,將高層策略轉化為可執行的產品需求 • 參與產品開發全流程,確保需求清晰、進度穩定與交付品質 如果你熱衷於透過數據與邏輯驅動產品成功,並希望參與高互動、快速成長的產品開發環境,歡迎加入我們! ––- 📌 主要職責 1.需求分析與管理 • 蒐集、分析並管理功能與非功能需求(訪談/工作坊/文件分析) • 撰寫並維護 User Stories、Use Cases 與需求文件 2.文件與流程建構 • 製作產品相關文件(流程圖、Wireframe、Data Flow Diagram 等) • 與 UX/UI 團隊協作,完善產品設計與使用流程 3.跨部門溝通與協作 • 與各業務單位協調需求與優先順序,確保專案方向一致 • 管理利害關係人期待,確保需求與開發目標對齊 4.敏捷開發支持 • 在 Agile/Scrum 流程下管理需求與 Product Backlog • 定義驗收標準,並於開發過程中持續釐清需求 5.分析與解決方案 • 進行可行性分析、差距分析與影響評估 • 提出符合商業需求與技術限制的最佳解決方案 6.測試與驗證 • 與 QA 團隊合作制定測試計畫與驗收標準 • 確保交付成果符合需求與品質要求 ––- 📌 職務需求 • 3 年以上 Business Analyst/System Analyst/Product Owner 經驗(軟體或 IT 領域) • 熟悉 Agile/Scrum 開發流程 • 熟悉工具:Jira、Confluence、ClickUp、Xmind 等 • 具備優秀的溝通與簡報能力,能跨技術與非技術團隊協作 • 具備問題分析能力,能拆解複雜需求並提出解決方案 • 相關科系學歷(商業管理、資訊、資工等)
1.太陽能電廠設計、測量、拍照及初步規劃等。 2.太陽能電廠機電設計及材料估算等。 3.繪製線路、機電單線圖、昇位圖、銜接點配置圖及機電設備配置圖等。 4.檢視及修正工程設計、施工圖面及相關規範資料。 5.工程細部設計、成本、模擬及效益最優化建議。 6.大型專案細部設計管理。 7.其他主管交辦事項。
1.端子模具開發案執行(新品新模、舊模翻新): (1)設計模具,並參與模具製造、加工、組立、送樣、試模及驗收工作 (2)連續模設計繪製2D與3D的沖壓模具設計圖 (3)沖壓模具設計審查,沖壓模具相關應用的技術生產問題檢討. (4)可行性評估會議資料準,召開模具設計研討會 (5)模具零件清冊製作 (6)模具零件檢驗報告製作 (7)試模初品檢驗報告製作 2.文件、程序書新增及製修訂 3.執行工程變更(含共模新增)案 4.模具管理系統建檔、維護 5.客訴案件協助處理 6.端子產品規格判定、估價(協助) 7.部門專案承接 8.其他主管交辦事項
1.協助公司主管處理工作上交辦的事務 2.協助主管計劃和指揮人員相關的訓練,績效的評估
因應金融AI數位化發展的時代,只要您有銀行存匯櫃台或金融同業客服工作經驗,或對數位金融有高度興趣,您就是我們需要的人才,期待你/妳的加入! 主要職務內容: 1. 負責銀行0800客服專線之存匯/理財業務諮詢、網/行銀操作引導、掛失作業等服務。 2. 協助客戶電話信託下單/轉帳/換匯等交易服務。 3. 蒐集客戶聲音並處理、客戶需求意見追蹤。 4. 分行神秘客電話服務查核。 5. 線上文字客服問題回覆。 ※本職缺歡迎身障人士主動投遞履歷應徵
1.資料蒐集:蒐集產業新聞、法說會訊息、總經數據、法人報告等。 2.財報整理:追蹤整理焦點個股月營收、重大訊息以及財務報表。 3.產業研究報告:針對焦點產業製作產業專題簡報,包含產業趨勢、市佔分析、供應鏈分析等。 4.估值模型建立:學習利用資料庫(如:Bloomberg)獲取資料,並利用Excel或其他工具建構財務預測模型。 5.個股研究報告:針對焦點個股完成分析報告,包含營運成長性、競爭優勢、獲利預估以及投資建議等。 6.團隊合作:共同完成投資部門績效目標。 7.其他專案支援:支援臨時專案,如現增案、併購案或重大經濟事件之分析。