求職議題

宴會廳/客房服務主任將協助宴會廳/客房服務經理在其負責區域內協調並分配職務，為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助宴會廳/客房服務經理協調並分配職務，以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督宴會廳/客房服務開始與結束的工作流程。 4.協調所屬工作區域內的職務，確保服務順利進行。 5.處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務，並在必要時協助輪班。 The Banquet/In Room Dining Supervisor assists the Banquet/In Room Dining Manager in the coordination and delegation of tasks within the assigned working station/sector, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists Banquet/In Room Dining Manager in coordinating and delegating daily tasks to deliver an exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shifts. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.

酒吧主任將協助酒吧副理在其負責區域內協調並分配職務，為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助酒吧副理協調並分配職務，以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督宴會廳/客房服務開始與結束的工作流程。 4.協調所屬工作區域內的職務，確保服務順利進行。 5.處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務，並在必要時協助輪班。 The Bar Supervisor assists the Bar Assistant Manager in the coordination and delegation of tasks within the assigned working station/sector, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists Bar Assistant Manager in coordinating and delegating daily tasks to deliver exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shifts. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.

酒吧服務員充滿熱情並致力於提供嘉佩樂最高標準的服務，為每位顧客打造難忘的用餐體驗。事先預測顧客的服務需求，了解菜單、飲料單和每日特色菜的選項。 The Bar Server is an enthusiastic member who is dedicated to providing the highest standard of Capella in the curation of a memorable dining experience to all guests. The individual anticipates and service guests needs and is knowledgeable about all available menu options, beverage lists and daily specials. 1. 提供最高品質的舒適度，傳達嘉佩樂品牌、價值和願景，為顧客和團隊成員創造令人讚嘆的體驗 2. 預測顧客的服務需求，包含詢問顧客問題以了解需求，透過記錄喜好來提供個人化服務。 3. 確實檢查並結帳，遵守各項現金交易和信用卡交易流程/規範，包含增加及收取小費。 4. 充分了解菜單中的餐點和飲料品項並能夠推薦餐酒搭配以及推銷合適的替代品項。 5. 遵守各項部門的安全規定和流程，確保環境整潔及安全。 6. 專業、積極、即時地滿足顧客的服務需求。 7. 向廚房傳達各項餐點需求、飲食禁忌或其他特殊需求。 8. 充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 9. 處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 10. 依照活動類型和服務規定擺設餐桌，包含桌巾、杯盤和餐具的類型，確保各項用品均符合品質標準。 11. 執行餐廳開店與閉店的職務，包含收納及拆卸物品、清潔設備與區域、正確存放設備、將冰箱上鎖、補充備品、關燈、鎖門及完成日常清潔清單。 12. 使用各樣瓷器、玻璃杯和銀器前須拋光並檢查其外觀及清潔度。 13. 充分了解菜單中的每道餐點和飲料的成分與價格。 14. 遵循酒店特定流程處理任何緊急情況（如疏散、醫療緊急情況、自然災害）。 1. Provide the highest level of guest comfort and ensures the delivery of the Capella brand, values and vision, to create an amazing experience for our guests and team members. 2. Anticipate guests‘ service needs, including asking questions of guests to better understand their needs and provide personalized service through noting down guest preferences. 3. Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity. 4. Be knowledgeable in food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives. 5. Adhere to all departmental safety and security policies and procedures to ensure a clean, safe, and secure environment. 6. Address guests‘ service needs in a professional, positive, and timely manner. 7. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. 8. Recognizes the importance of Forbes standards as to deliver excellent audit and service performance. 9. Handling complaints and resolving service ‘Glitches’, keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction. 10. Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards. 11. Perform closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. 12. Polishes and inspects the cleanliness and presentation all china, glass, and silver prior to use. 13. To be knowledgeable of all ingredients and prices of the food and beverage listed on the menu. 14. Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).

酒吧副理將協助酒吧營運經理管理餐廳的日常營運。確保餐廳員工提供一致且周到的服務，以維持高水準的餐飲服務。 1.為團隊成員提供具有明確願景和方向且鼓舞人心的領導力，以確保實現嘉佩樂品牌價值觀和願景，為所有顧客和同事創造令人驚豔的體驗。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.為餐飲管理相關領域的專家，提供專業頂級的顧客服務體驗。 4.透過展現嘉佩樂文化和服務理念，成為激勵同事的典範。 5.負責管理餐廳的日常運營，並確保全體成員皆遵守酒店制定的服務標準、部門政策和操作步驟。維持餐廳的品質及標準並滿足顧客的期望。 6.管理餐廳的服務流程以確保顧客從進入餐廳到離開的每個階段皆可享受頂級服務（如領檯的歡迎、點餐和上菜速度、是否滿足特殊需求、結帳以及邀約再訪…等）。 7.監督餐廳開店與閉店職務的完成，包含準備所需的備品、監控庫存、遵守標準水平並確實完成餐廳的清潔工作…等。 8.隨時掌握酒店日常服務、活動、促銷等最新資訊。若有任何變更，需向團隊成員更新以確保顧客收到最新資訊。 9.參與招募、面試新人才和培育繼任者。 10.確保所有團隊成員充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 The Assistant Bar Manager assists the Bar Operation Manager in the supervision and coordination of the daily restaurant operations. The individual is also responsible for maintaining a high level of quality and standards of guest service by ensuring the delivery of consistent and thoughtful service by the restaurant colleagues. 1. Provides inspirational leadership, clear vision, and direction to team members to ensure delivery of the Capella brand, values, and vision, to create an amazing experience for our guests and team members. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Ensures and provides flawless, upscale, professional, and high-class guest service experiences as a role model and expert in all F&B restaurant-related matters. 4. Be an exemplary role model in inspiring team members through a strong demonstration of the Capella Culture and Service Philosophy. 5. Oversees and manages the daily operations of the department and ensures that all team members comply with service standards, departmental policies, and operating procedures set by the hotel. Ensures the quality, and standards and meets the expectations of the guests daily. 6. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from host/ess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). 7. Supervises the completion of opening and closing duties including setting up necessary supplies, controlling stock, Par Level respected, and making sure cleaning of the restaurant is done. 8. Maintain an up-to-date knowledge of the hotel‘s daily services, activities, promotions, and events. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. 9. Participate in recruitment activities such as interviewing new talents for the departments and succession planning. 10. Ensure all team members recognize the importance of Forbes standards to deliver excellent audit and service performance.

廚房一廚/二廚負責生產並保證最高品質的產品，保持衛生安全標準，按照公司的指導方針，並支持本部門文化的動力、團隊精神和創造力。 1. 準備和製作所有菜單，根據規定的食譜和標準，確保份量大小和菜品品質符合公司標準。 2. 確保備餐所需的食材根據菜單訂單進行，檢查下屬根據庫房領料單領取食材，確保收到的貨品符合預定的品質和採購標準。 3. 確保食物的適當處理和儲存，將損耗降到最低。 4. 確保工作台的清潔和消毒按照安全程序進行備餐。 5. 遵循並保持H.A.C.C.P程序。 6. 協助進行定期及不定期盤點。 7. 遵循維修程序和清潔時間表。 8. 能夠執行其他臨時指派的工作。 Commis is responsible for the production of the highest quality products. Maintain hygiene and safety standards as per company guidelines. Support a departmental culture of motivation, team spirit, and creativity. 1. Prepare and produce all dishes for a la carte menu according to the prescribed recipes and specifications and ensure that the portion size, quality, and presentation of the dishes confirm to the company standard. 2. Prepared the required mise-en-place according to the menu orders and checked the received products to ensure that they met the predetermined quality and purchasing specifications. 3. Ensure the proper handling and storage of food to keep spoilage to a minimum. 4. Keep the workstations clean and sanitized and observe proper safety procedures at all times. 5. Follow and Maintain H.A.C.C.P programs where implemented 6. Assist with inventories as scheduled. 7. Follow the maintenance program and cleaning schedule. 8. Perform duties in other areas of the kitchen as assigned.

餐務主任負責執行餐務部門的各項行政與日常清潔作業，包含廚房的順利運作。主要負責安排分派職務並追蹤待處理項目。亦須指導和監督團隊，確保各項設備完善、整潔無損壞，打造專業的工作環境。 1.在必要時支援部門並加強作業標準與流程。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.協助、管理與培訓同事，使其發揮最大潛力。餐務主任同時亦須協助廚房擺盤。 4.處理顧客抱怨並迅速修正以解決問題，使顧客滿意。 5.將客人意見傳達給餐務經理並採取適當的行動。 6.維持廚房的整潔與衛生，並遵循由食品衛生管理經理所領導的 HACCP 計劃，包含依照要求針對區域進行深層清潔。 7.負責確保各式杯盤與銀器皆被確實清潔。 8.詳細登記各項操作設備與用品的庫存數量及破損記錄。 9.確實遵守各項衛生與安全標準和規範。 10.與各部門維持緊密的工作關係，以確保營運上的有效溝通，成為部門間合作的榜樣。

Food &Beverage Manager oversees all facts of the restaurant. The manager must maintain and control a high level of guest service. Assist EAM of F&B to set up the restaurant policy and recruitment. 餐飲經理負責監督餐廳的相關財務營收及服務品質，維持並控管餐飲的服務及維護顧客關係。協助餐飲副總完成酒店開業相關規劃及人員招募面試。 1.確保並提供完美、高檔、專業和一流的賓客服務體驗，作為所有餐飲餐廳相關事宜的榜樣和專業知識。 2.監督和管理指定餐廳的日常運營，並確保所有團隊成員遵守飯店制定的服務標準、部門政策和操作程序。 3.了解競爭市場的最新趨勢，協助餐飲副總與行政總廚制定服務和菜單定價策略。 4.負責及時更新開發服務的行銷工具（如菜單、特色活動等）。 5.負責向管理階層準確報告財務和預算（例如財務目標、損益、預算、成本管理等）。 6.隨時了解飯店日常服務、活動、促銷和活動。就任何變更向所有團隊成員進行有效溝通和更新，以確保顧客收到最新資訊。 7.處理客訴並解決服務缺失，使用系統記錄所有回覆。確保問題及時解決，讓顧客滿意。 8.確保所有團隊成員認識到富比士標準對於提供卓越稽核和服務績效的重要性。 9.主動辨識團隊成員的訓練需求，確保能力提升及績效改善。 10.保護顧客和同事的隱私和安全。 1. Ensures and provides flawless, upscale, professional, and high-class guest service experiences as a role model and expert in all F&B restaurant-related matters. 2. Oversees and manages the daily operations of the designated restaurant and ensures that all team members comply with service standards, departmental policies, and operating procedures set by the hotel. 3. To keep up to date with the current trends in the competitive market and assist the EAM of F&B and the Executive Chef in the development of the service and menu pricing strategies. 4. Is responsible for updating and developing the marketing tools of the service (e.g. menus, special events, etc.) promptly. 5. Is responsible for accurate financial and budget reporting to the management (e.g. financial objectives, P&L, budgeting, cost management, etc.). 6. Maintain an up-to-date knowledge of the hotel‘s daily services, activities, promotions, and events. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information. 7. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved promptly to guests’ satisfaction. 8. Ensure all team members recognize the importance of Forbes standards to deliver excellent audit and service performance. 9. Proactively identify the training needs of team members to ensure enhancement and performance improvement. 10. Protect the privacy and security of guests and coworkers.

水療與健身房經理為客房部門領導階層的一部分。負責管理、領導和開發水療與健身房業務，制定策略決策，為顧客提供一系列奢華產品、服務和設施。 協助客房部總監規劃及設定酒店開業相關事宜。 1.全方面監督和管理水療與健身房，包含健身房的運作。 2.檢視潮流產品、服務和促銷活動，開發新的水療與健身房概念，進而為我們的客人提供「一流」的健康體驗。 3.使用創意，將水療和健康計劃與酒店運營相互結合，並向同仁傳達追加銷售機會，以幫助促銷並提高收入。 4.檢視財務資料並準備預算、預測、銷售計畫和管理報告。 5.監控薪資、庫存供應和部門支出，以確保準確的財務報告。 6.確實地傳達期待、認可績效並產生一致的業務成果。 7.嚴格遵守酒店和總部所制定的政策和標準作業程序。 8.與各部門維持緊密的工作關係，以確保營運上的有效溝通，成為部門間合作的榜樣。 9.準確傳達富比士標準的重要性，以確保團隊擁有最佳稽核表現。 10.隨時掌握 VIP 客人的預訂情況，並確保團隊充分了解其偏好。 11.監控並分析來自各平台（例如:顧客意見卡、TripAdvisor、線上評論）的賓客回饋，並為持續提高評分提供策略方向。 12.以謹慎、專業和愉快的態度履行所有職責。 Spa & Wellness Manager is part of the leadership of the Rooms Division. The individual is responsible for managing, leading and developing Spa & Wellness operations and concepts through making key strategic decisions to deliver an array of luxury products, services and amenities for all guests. Ensuring strong financial management for the hotel. 1.Oversees and manages all aspects of the Spa and Wellness department, including the operations of the gym. 2.Review in trend products, services and promotions to develop new Spa & Wellness concepts so as to provide the ‘Best-In-Class” wellness experiences for our guests. 3. Implements creative initiatives in integrating Spa & Wellness programs with hotel operations and communicate upselling opportunities to all colleagues to aid in the promotion and maximize revenue generation. 4. Review financial data and prepare budget forecasting, sales planning and management reports. 5. Monitor and control payrolls, inventory supplies and departmental expenditure to ensure accurate financial reporting. 6.Communicates expectations, recognizes performance, and produces consistent desired business results. 7. Ensures strict compliance to all policies and standard operating procedures set by the hotel and Corporate office. 8.Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support. 9. Establishes and effectively communicate the importance of Forbes standards with team members to ensure best audit performance. 10.Keep informed of VIP and special attention guests reservations and ensure that the preferences are well communicated within the team. 11. Monitor and analyze guest feedbacks from the various platforms (e.g. comment card, TripAdvisor, online reviews) and provide strategic direction for a continuous rating improvement. 12. Perform all duties with discretion, professionalism and a pleasant demeanor.

中餐廳領班將協助中餐廳主任在其負責區域內提供顧客服務，為顧客提供高效率、豪華且流暢的服務以及一流的用餐體驗。 1.協助中餐廳主任提供顧客服務，以實現卓越的營運績效。 2.確實地傳達期待、認可績效並產生一致的業務成果。 3.監督中餐廳開始與結束的工作流程，包含酒杯拋光和事前準備(如餐桌擺放，轉場以及清理等工作)、妥善儲存以及餐期結束後的器具盤點。 4.協調所屬工作區域內的職務，確保服務順利進行。 5.處理並排解顧客訴願，在系統內登錄顧客意見回饋。確保問題及時解決，讓顧客滿意。 6.保護顧客和同事的隱私與安全。 7.嚴格遵守酒店所制定的各項部門營運標準、政策和流程。 8.能夠執行部門內的所有職務，並在必要時協助輪班。 The Chinese Restaurant Captain assists the Chinese Restaurant Supervisor in providing guest service, ensuring an efficient, luxurious, and smooth service flow and stellar dining experience for our guests. 1. Assists The Chinese Restaurant Assistant Supervisor in providing guest service and delegating daily tasks to deliver an exceptional operating performance. 2. Communicates expectations, recognizes performance, and produces consistent desired business results. 3. Supervises the workflow of opening and closing shift including polishing of glassware and mis-en-place preparation (i.e. table setting, turnover, clean up, etc.), proper storage, and count of operating equipment at the end of the day. 4. Coordinate tasks within the assigned sector to ensure the smooth running of service. 5. Handling complaints and resolving service ‘Glitches’, keeping a record of all feedback under the appropriate system. Ensures that the issues are resolved on time to guests‘ satisfaction. 6. Protect the privacy and security of guests and coworkers. 7. Complies strictly with all departmental operating standards, policies, and procedures set by the hotel. 8. Be able to perform all tasks within the department and assist in shift coverage when necessary.

安全員將保護其指定的場域、資產和人員。處理醫療事故、撰寫事件報告、與各部門聯繫並提供所要之的相關資訊。 1.酒店內外各區域的定期巡邏。 2.確保酒店內外部人員皆遵守地方法律和酒店所制定的政策及程序，以維持安保的最高標準。 3.每日檢查各項監視器系統、電子安全設備和火災警報系統。 4.根據酒店政策與程序對各項事件、犯罪或可疑人物進行調查。 5.協助定期進行消防安全演習。 6.處理、回應及匯報任何事件，並保存各事件報告的彙整。 7.處理任何醫療事件，並在必要時向相關單位通報。 8.以友善和熱情的態度協助顧客、訪客、同事、供應商及合作夥伴。 9.確保工作區域保持整潔有序。 10.向相關部門回報任何問題或損壞，以確保館內的各項設施及服務沒有任何缺陷。 11.充分了解富比士服務標準對於提供卓越審計和服務績效的重要性。 12.與各部門維持緊密的工作關係，以確保營運上的有效溝通，成為部門間合作的榜樣。 13.嚴格遵守酒店所制定的部門營運標準、政策及程序。 The security officer will protect their designated areas, assets, and personnel. They will handle medical incidents, write incident reports, liaise with various departments, and provide the necessary relevant information. 1. Conduct regular patrols of various areas both inside and outside the hotel. 2. Ensure that all personnel inside and outside the hotel comply with local laws and the hotel’s established policies and procedures to maintain the highest security standards. 3. Inspect all surveillance systems, electronic security devices, and fire alarm systems daily. 4. Investigate incidents, crimes, or suspicious individuals according to hotel policies and procedures. 5. Assist with regular fire safety drills. 6. Handle, respond to, and report any incidents, and maintain records of event reports. 7. Address any medical incidents and report them to the relevant authorities if necessary. 8. Assist customers, visitors, colleagues, suppliers, and partners with a friendly and welcoming attitude. 9. Ensure that work areas are kept clean and organized. 10. Report any issues or damage to the relevant departments to ensure that facilities and services within the hotel are flawless. 11. Fully understand the importance of Forbes service standards in providing exceptional audit and service performance. 12. Maintain close working relationships with various departments to ensure effective communication in operations and set an example of interdepartmental cooperation. 13. Strictly adhere to the hotel’s operational standards, policies, and procedures.

協助三層樓酒吧/餐酒館的廚房區域，確保所製作的各項餐點品質穩定且符合水準，遵從嘉佩樂標準規範來提供專業、有禮、高效且靈活的服務，以大幅提升顧客滿意度。 1. 遵循嘉佩樂酒店的規範，生產穩定且高品質產品，並提供專業、有禮、高效且靈活的服務。 2. 擁有完整的工作知識和技能，能夠監督、糾正並展示各項職責以確保其符合標準。 3. 能夠靈活地在各餐飲部門內輪替值班。 4. 能夠獨立執行所被分配到的工作區域職務。 5. 維持廚房的一貫標準並遵循該廚房所規範的準則。 6. 於日誌中回報每日產能以及任何問題，包括損壞和破損。 7. 遵循酒店的標準作業流程。 8. 充分熟悉酒店所提供的各項服務與設施。 9. 執行所屬廚房的開始及結束營業的作業流程。 10. 對於菜單內的各項餐點和飲品有全盤的了解，並能夠針對餐飲搭配做推薦以及推銷。 11. 確保工作場所及週邊區域維持整潔有序，並遵守食品安全的標準作業流程。 12. 控管營運備品數量並減少損壞或浪費。 13. 以有禮且有效率的方式處理顧客需求，並向主管報告任何顧客投訴或問題。 Assist in the kitchen areas of the three-story bar/wine bistro, ensuring the quality and consistency of all dishes prepared meet the standards. Follow Capella‘s guidelines to provide professional, courteous, efficient, and flexible service, significantly enhancing customer satisfaction. 1. To produce a consistent, high-quality product and provide a courteous, professional, efficient, and flexible service at all times, following the Capella Standards of Performance. 2. To have a full working knowledge and capability to supervise, correct, and demonstrate all duties and tasks in the assigned Place of Work to the standard set. 3. To be entirely flexible and adapt to rotate within the Food & Beverage Department of the hotel as assigned. 4. To independently be able to run the section you are assigned to. 5. To maintain the general standards of the kitchen as well as the implementation of the kitchen manual rules and regulations for your section. 6. Report in the logbook all productions and problems daily including spoilage and breakage. 7. Follow the SOP‘s of the hotel. 8. To be fully conversant with all services and facilities offered by the hotel. 9. To perform opening and closing procedures established for the Place of Work as assigned. 10. To have a thorough understanding and knowledge of all Food & Beverage items on the menu and the ability to recommend Food & Beverage combinations and upsell alternatives. 11. To ensure that the Place of Work and surrounding area is kept clean and organized at all times and follow food safety SOP’s. 12. To monitor operating supplies and reduce spoilage and wastage. 13. To handle guest inquiries courteously and efficiently and report guest complaints or problems to supervisors.

對客房、公共區域打掃乾淨後進行檢查，確保品質標準。列印房態差異報表，驗證客房狀態，確定不一致的客房，確定客房清潔的優先順序，並更新退房狀態。協助客房經理管理日常運營，協調客房部與工程部、前臺的溝通。準備、工作報表，完成所需的文書工作。協助客房經理招聘、培訓、評估、諮詢、懲戒、激勵和指導員工等工作。 1.掌握酒店客房狀態，客人情況及其它相關資訊。 2.檢查員工服儀，行為規範及到崗情況。 3.制定工作計畫，培訓計畫及年度預算。 4.安排主管排班，分配工作任務並進行分工。 5.檢查監督各工作區域的清潔衛生和服務品質。 6.負責本部門所有機器設備的維護保養與更新。 7.檢查各分部主管制定的工作計畫。 8.每天抽查重要客人的房間、空房及維修房。 9.督導檢查各分部的培訓。 10.督導檢查各辦公室工作流程及工作狀況。 11.處理客人投訴。 12.熟悉部門內各方位的消防系統開關、設施的位置及使用方法。 13.完成上級安排的其它各項工作。 Inspect guest rooms, public areas, etc. after being cleaned by the Housekeeper to ensure quality standards. Run discrepancy reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update the status of departing guest rooms. Assist the Housekeeping manager in managing the daily operations. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, and Front Office. Prepare, distribute, and communicate changes in assignment sheets. Complete the required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. 1. Have the room status, the information of guests, and any other things 2. Checking the employee’s grooming, behaviors, and attendance. 3. Making a working plan, training plan, and annual budget 4. Arranging supervisor’s shift, tasks and dividing work 5. Checking sanitation hygiene and service in all working areas. 6. Responsible for the equipment’s corrective maintenance and update 7. Checking the working plan of supervisors 8. Snap Checking the guest’s room, empty room and repair room 9. Checking the training of Sub-sector 10. Checking working procedures and status in every office 11. Solving the guests’ complaints 12. Knowledge of fire protection systems, the location of equipment, and using method 13. Finish other works assigned by leaders.

調酒師是一個充滿熱情和積極性的人，能夠為客人提供高水平的個性化和即時的服務。他/她負責酒吧的日常營運。 1. 以身作則，通過強烈展示Capella文化和服務理念，激勵團隊成員。 2. 執行部門的日常開閉店工作，確保所有團隊成員遵守酒店制定的服務標準、部門政策和操作程序。 3. 通過迅速歡迎並禮貌地服務客人，同時進行有意義的交流，提供卓越的服務。 4. 完全了解咖啡、飲品和菜單的供應內容，預測客人需求並提供高水準的服務。 5. 維持酒吧的高標準清潔、安全及設備狀況。 6. 確保酒吧及其設備保持清潔並完全可用。 7. 負責庫存檢查及酒吧用品的管理，確保所有庫存維持在適當水平，當庫存不足時，通知主管/經理。 8. 維持庫存記錄，並通知團隊如果有物品庫存不足或快要用完。 9. 認識LQA及富比士標準的重要性，以提供優秀的審核和服務表現。 10. 維持對酒店每日服務、活動、促銷及事件的最新了解，並有效地向團隊成員傳達所有變動，確保客人獲得最新資訊。 The Mixologist is a passionate and positive individual who provide a high level of personalized and timely service to the guests. The individual is responsible for running the daily operations of the bar. 1. Be an exemplary role model in inspiriting team members through strong demonstration of the Capella Culture and Service Philosophy. 2. Performs the daily opening/closing shift duties of the department and ensures that all team members comply with service standards, departmental policies and operating procedures set by the hotel. 3. Provide exceptional service to guests by promptly welcoming and courteously serving guests while engaging in meaningful conversation. 4. Be fully informed of Coffee, beverage and menu offerings, in anticipation of guest needs and to deliver highly attentive service. 5. Maintain high standards of cleanliness, safe and condition of the bar. 6. Ensure the bar and its equipment are clean and fully functional. 7. Responsible for inventory checks and management of all bar supplies, ensuring that all stocks are maintained. Notify supervisor/manager when stocks are running low. 8. Maintain a record of inventory supplies and inform the team should any item is low or running out. 9. Recognizes the importance of LQA and Forbes standards as to deliver excellent audit and service performance. 10. Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information.

在邸岸，行銷不只是曝光，而是一次次深刻的連結。 我們相信，每一篇文章、每一則貼文，都是一封寫給旅人心裡的邀請函， 喚起他們對生活的渴望、對自我價值的尋覓。 如果你擅長用文字觸動人心，看見數據背後的故事，感受品牌深層的溫度， 懂得在社群、活動、合作之間，為品牌設計出共鳴的軌跡—— 那麼，這個位置，非你莫屬。 ｜工作內容｜創意發想 × 品牌經營 × 創造影響力 ◆ 掌握品牌調性，打造風格一致性的企劃與經營社群 ◆ 撰寫行銷文案、企劃活動內容，讓每一個關鍵字轉化為流量 ◆ 廣告投放，讓品牌被更多對的人看見 ◆ 分析使用者行為數據，調整策略與內容方向 ◆ 拓展異業合作、媒體與KOL對接，設計有感體驗 ◆ 網站/APP內容的更新優化 在邸岸，你做的不只是行銷， 而是牽起旅人與品牌之間的共感。 邸岸是一個大實驗室，期待你在這裡施展行銷的影響力！

晚班18:00-03:00 享有勞健保、勞退、團保

早班09:00-18:30 中間休息30分鐘 享有勞健保、勞退、團保

自洗自吹不扣材料👉業績6萬以下4.5抽 👉業績6萬以上5抽 月休8天. 只要你有實力就可以創造高業績高薪水. 員工團體保險，國內外旅遊，業績獎金，公司產品優惠價. 1.員工團保.勞健保 ◆ 制度類 1.伙食費補助 2.完整的教育訓練✅每星期5早上1小時教育訓練✅每年不定期4-6天對外教育訓練.充份不間斷學習才能在1年內升上設計師 助理每月薪資.業績未達成不倒扣薪資.超出業績獎金則依超出獎金領取.再加1000元獎勵.加班補助2000元 ◆ 請/休假制度 1.每月:前兩周~周二公休，後兩周~周日公休 另有排休.暑假4天特休.年假5天 設計師自洗自吹業績6萬以下4.5抽業績6萬以上5抽.不扣材料費.月休8天

1.檢查車輛的引擎、底盤、電路系統等零件，排除故障，並進行維修保養。 2.完成主管交辧事項。 *依能力給薪及調薪

【應聘資格】 一、大學以上幼教/幼保相關系所畢業，具帶班教學經驗。 二、應徵職務，請必備完整履歷。(照片、學經歷、自傳…等) 三、具美感藝術、兒童外語、幼兒體適能…等工作經驗，從優敘薪。 【工作內容】 一、學習區、主題教學，引導與協助幼兒學習自理生活。 二、妥善照顧幼兒日常生活及安全。 三、依幼兒發展狀況，設計、撰寫課程教案。 四、與家長良善溝通引導提升孩子學習發展。 五、完整展現校內孩子學習歷程。 六、規劃與舉辦參與校園各項活動。 七、主管交辦事項。 【薪資】 一、月薪45,000元～ 50,000元(依帶班課程經驗為核薪標準)，年薪約 675,000元。 二、另外加計：活動加班費、值班費、履續約獎金、6％退休金、政府補助導師費每月2,000元，其他職務績效獎金、員工福利等另計列如下。 三、採每季晉薪、昇職評核；因您的努力，我們會看見。【能者多得!!】 【職務績效獎金與津貼】 一、教師證證照加給。 二、年終獎金。 三、履續約久任獎金 四、各級幹部職務績效加給。 五、人才舉薦獎金(依學校公告職缺)。 六、各節慶獎金、生日快樂禮金…等。 【夥伴福利】 一、補助遠距離夥伴租屋津貼、搬遷津貼。 二、日常吃吃喝喝夥伴聚餐、磨豆咖啡機、紓壓零食櫃。 三、初心夥伴國、內外旅遊。 四、全額補助夥伴子女各學期就學註冊費(全免)。 五、夥伴子女 優先入學。 六、職能進修學費補助，協助夥伴自我增能。 七、自辦校內研習，讓我們與工作夥伴一起增能。 八、補助國內、外研習、參訪，全額機票、高鐵…等交通費。 【友善職場環境】 一、通過試用期，無條件給予「有薪假」1日。 二、暑休備課日，為新學年做完整準備。 三、擁有具共同教育理念的家長。 四、行政中心人力資源充足，可適時協助班務進行。 五、每季均有晉薪、昇職評核機會。

【應聘資格】 一、大學以上幼教/幼保相關系所畢業，具帶班教學經驗。 二、應徵職務，請必備完整履歷。(照片、學經歷、自傳…等) 三、具美感藝術、兒童外語、幼兒體適能…等工作經驗，從優敘薪。 【工作內容】 一、學習區、主題教學，引導與協助幼兒學習自理生活。 二、妥善照顧幼兒日常生活及安全。 三、依幼兒發展狀況，設計、撰寫課程教案。 四、與家長良善溝通引導提升孩子學習發展。 五、完整展現校內孩子學習歷程。 六、規劃與舉辦參與校園各項活動。 七、主管交辦事項。 【薪資】 一、起薪：40,000-45,000元。(依帶班課程經驗為核薪標準)，年薪約607,500元。 二、另外加計：活動加班費、值班費、履續約獎金、6％退休金、政府補助導師費每月2,000元，其他職務績效獎金、員工福利等另計列如下。 三、採每季晉薪、昇職評核；因您的努力，我們會看見。【能者多得!!】 【職務績效獎金與津貼】 一、教師證證照加給。 二、年終獎金。 三、履續約久任獎金 四、各級幹部職務績效加給。 五、人才舉薦獎金(依學校公告職缺)。 六、各節慶獎金、生日快樂禮金…等。 【夥伴福利】 一、補助遠距離夥伴租屋津貼、搬遷津貼。 二、日常吃吃喝喝夥伴聚餐、磨豆咖啡機、紓壓零食櫃。 三、初心夥伴國、內外旅遊。 四、全額補助夥伴子女各學期就學註冊費(全免)。 五、夥伴子女 優先入學。 六、職能進修學費補助，協助夥伴自我增能。 七、自辦校內研習，讓我們與工作夥伴一起增能。 八、補助國內、外研習、參訪，全額機票、高鐵…等交通費。 【友善職場環境】 一、通過試用期，無條件給予「有薪假」1日。 二、暑休備課日，為新學年做完整準備。 三、擁有具共同教育理念的家長。 四、行政中心人力資源充足，可適時協助班務進行。 五、每季均有晉薪、昇職評核機會。